Jobs in the United States

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Added 1 min ago
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Full Stack Engineer - Remote
Kforce
Remote, United States
- $46 to $52 USD / hour
Kforce has a client in Phoenix, AZ that is seeking a Full Stack Engineer (Remote) to join a modern cloud engineering team focused on building, supporting, and enhancing scalable…
Added 1 min ago
K
Controls Engineer / PLC Programmer
Kforce
Chandler, AZ
- $85,000 to $125,000 USD / year
Kforce's client, a growing engineering and automation firm in Chandler, AZ, is seeking a Controls Engineer/PLC Programmer to design, program, and commission PLC, HMI, and SCADA systems for…
Added 1 min ago
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Senior or Principal Radar Systems Engineer
Kforce
Orem, UT
- $160,000 to $210,000 USD / year
Kforce has a client in Orem, UT that is seeking a Senior or Principal Radar Systems Engineer. We are working directly with the hiring manager on this exclusive search assignment. This role…
Added 1 min ago
K
Radar Systems Engineer
Kforce
Orem, UT
- $120,000 to $150,000 USD / year
We are looking for a Radar Systems Engineer to support the development, testing, and scaling of advanced radar systems. This role fills a critical capability gap and will directly…
Added 2 mins ago
Quality Engineer, Senior
New Jersey Manufacturers Ins.
United States
As a Senior Quality Engineer, you'll be responsible for functional and automation testing of NJM’s business applications. This role is expected to actively leverage Generative AI and…
Added 3 mins ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
We're hiring a Forward Deployed Engineer (FDE) to join Mimica's Intelligent Automation team. You'll embed with our enterprise customers, turn process and task-mining insights into working…
Added 3 mins ago
Lead Performance Engineer (Dynatrace / Zabbix) - 3706596
Lighthouse Technology Services
Charlotte, NC
Lighthouse Technology Services is partnering with our client to fill their Lead Performance Engineer position! This is a 6 months contract to hire and will be hybrid in Charlotte, North…
Added 14 mins ago
Machine Design Engineer
Actalent
Zeeland, MI
Job Title: Machine Design EngineerJob DescriptionThe Machine Design Engineer will support the full lifecycle of custom manufacturing equipment and process development, from initial concept…
Added 14 mins ago
A
Controls Engineer
Actalent
Grand Rapids, MI
- $40 to $50 USD / hour
Job Title: Controls EngineerJob DescriptionThe Controls Engineer designs, programs, and commissions custom automation machinery from initial concept through full integration at customer…
Added 15 mins ago
Senior Test Engineer
Safran
Rochester, NY
The Senior Test Engineer will be responsible for requirements analysis, test design, test execution and issue resolution for Safran Federal System’s Assured Position Navigation and Timing…
Added 16 mins ago
Escalation Engineer - Dallas
Island
Coppell, TX
As an Escalation Engineer, you’ll join our growing global Escalation team that sits at the intersection of our customers and our engineering teams. You will deliver exceptional support…
Added 16 mins ago
NI
AI Integration Engineer
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
The AI Integration Engineer is responsible for evaluating, deploying, and advancing AI technologies that improve engineering productivity, quality, and innovation across nLIGHT. This role…
Added 21 mins ago
Red Hat OpenShift Engineer
ECS FEDERAL LLC
Springfield, VA · FAIRFAX, VA
Everforth ECS is seeking a Red Hat OpenShift Engineer to work hybrid/onsite position supporting the Fairfax, VA corporate office and/or Springfield, VA customer site.
Added 25 mins ago
Vice President, Solutions Engineering
Jobgether
Remote, United States
Own capacity planning and resource investment decisions, including sales engineer coverage, skills distribution, geographic allocation, and prioritization of strategic opportunities.
Added 25 mins ago
Staff Software Engineer - Developer Experience
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Staff Software Engineer - Developer Experience based in the United…
Added 25 mins ago
J
Principal Systems Studies Engineer
Jobgether
Remote, United States
- $130,805 to $161,582 USD / year
…steps. Our partner is looking for a Principal Systems Studies Engineer based in the United…
Added 25 mins ago
GRC Controls Automation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GRC Controls Automation Engineer based in the United States.
Added 30 mins ago
C
Lead Cybersecurity Engineer - Innovation & Automation
Credence
Remote, United States
- $135,000 to $156,000 USD / year
Credence has an immediate need for a Lead Cybersecurity Engineer - Innovation & Automation to serve as the technical lead for cybersecurity engineering, cybersecurity tools, and emerging…
Added 30 mins ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 37 mins ago
Corporate Automation Engineer II
Arclin
Alpharetta, GA
Reporting to the Director of Automation Engineering, the Corporate Automation Engineer provides technical leadership and hands-on support for plant automation and process-control systems…
Added 44 mins ago
Silicon Photonics Design Engineer
Advanced Micro Devices, Inc.
FISHKILL, NY
Added 44 mins ago
Full Stack Software Engineer
Maeknit Inc.
HOLLIS, NY
Added 45 mins ago
Confluent - Senior Product Manager I - Cloud Gross Margin & Global Expansion
IBM
Armonk, NY · POUGHKEEPSIE, NY
● Clear written and verbal communication: you can explain a margin trade-off to an engineer in one conversation and to an executive on one page.
Added 46 mins ago
Mechanical Engineer
Actalent
Horsham, PA
Job Title: Mechanical EngineerJob DescriptionThis Mechanical Engineer role focuses on leading the mechanical design and development of advanced industrial equipment from concept through…
Added 47 mins ago
AI Product Engineer
Capco
NY
Capco is seeking an AI Product Engineer to help design, develop, and deliver innovative AI-powered products and solutions that transform how businesses operate. This role combines product…

TEKsystems

AWS Connect Systems Engineer

Scottsdale, AZ, United States

$50 to $70 USD / hour

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Job details

Pay: $50 to $70 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Senior Systems Engineer Contact Center & Voice Position Overview We are seeking a Senior Systems Engineer to serve as a lead technical resource for enterprise Amazon Connect and Microsoft Teams Phone environments. This individual will design, implement, support, and optimize contact center and voice solutions while partnering with business leaders, vendors, carriers, and technical teams.The ideal candidate combines deep Amazon Connect experience with strong Microsoft Teams Phone and enterprise telephony knowledge and is comfortable owning solutions from initial requirements through implementation and ongoing support.

Key Responsibilities

Design, build, and administer Amazon Connect, including contact flows, queues, routing profiles, prompts, security profiles, and agent configurations.
Develop and maintain AWS Lambda, Amazon Lex, and API integrations supporting self-service, intelligent routing, and business application connectivity.
Design and support Microsoft Teams Phone, including Direct Routing, Operator Connect, auto attendants, call queues, dial plans, voice routing, and calling policies.
Lead contact center implementations and migrations, including requirements gathering, call-flow design, testing, production cutover, and post-launch support.
Manage PSTN connectivity, SIP trunking, SBCs, telecom carriers, E911, and phone number porting.
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Troubleshoot complex voice, call-routing, call-quality, and integration issues in a 24x7 enterprise environment.
Develop reporting and analytics using Amazon Connect metrics, Contact Trace Records, Contact Lens, dashboards, and wallboards.
Automate provisioning, reporting, and administrative processes using PowerShell, Python, and related tools.
Maintain technical documentation, architecture diagrams, call flows, standards, and runbooks.
Partner with AWS, Microsoft, telecom carriers, implementation partners, and internal business stakeholders.
Provide technical leadership, establish best practices, and mentor other engineers and administrators.

Required Qualifications

3+ years of hands-on Amazon Connect development and administration experience in a production environment.
5+ years of Microsoft Teams Phone/enterprise voice experience, including Direct Routing and/or Operator Connect.
Strong experience with Amazon Connect contact flows, AWS Lambda, Amazon Lex, and integrations.
Strong knowledge of SIP, RTP, SBCs, codecs, call routing, call-quality troubleshooting, and E911.
Experience with phone number porting and telecom carrier coordination.
Knowledge of AWS services such as IAM, S3, DynamoDB, Kinesis, and CloudWatch.
Experience with PowerShell scripting and automation.
Experience working with ServiceNow, Jira, and Confluence.
Strong communication skills with the ability to translate business requirements into technical solutions.

Preferred Qualifications

Experience with AWS CloudFormation, CDK, or Terraform.
Python and/or Node.js development experience.
Experience migrating legacy Cisco, Webex, or similar telephony/contact center platforms.
Experience with Amazon Connect Chat, Contact Lens, Amazon Q in Connect, or other AI-enabled contact center capabilities.
AWS and/or Microsoft certifications, such as AWS Certified Developer Associate or AWS Certified Solutions Architect Associate.

What Were Looking For A hands-on Senior engineer who can take ownership of complex contact center and voice environments, work directly with both technical and business stakeholders, and lead solutions from design through implementation and production support. Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ. Application DeadlineThis position is anticipated to close on Nov 9, 2026. Workplace TypeThis is a hybrid position in Scottsdale,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

AWS
Microsoft Teams
Call routing
Requirements gathering
SIP
ServiceNow
Troubleshoot
Reporting
Microsoft PowerShell
Python
Documentation
Leadership
Troubleshooting
Identity and access management
Amazon DynamoDB
Jira
Atlassian Confluence
Communication skills
IBM Terraform
Node.js
Cisco Webex
AWS certification

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