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Clinical Account Executive - Oncology - Portland, ME
AbbVie
Portland, ME
Reporting to the Senior District Manager, the Clinical Account Executive (CAE) serves as the strategic leader of their territory. They combine deep clinical expertise, strategic account…
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Workout Officer II (US) Small Business and Commercial
TD Bank
Portland, ME
…principal, interest and collection costs subject to department manager approval as necessary and communicates with accounts to finalize…
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General Manager, FSP Operations
Parexel
Augusta, ME
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
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GPU Handover Senior Technical Program Manager
Oracle
Augusta, ME
- $91,400 to $187,000 USD / year
We are seeking an IC3-level Technical Program Manager to join our 24/7 war room operations team. This role serves as a coordination hub between multiple teams and regions. Prospective team…
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Senior Product Manager (Remote)
GovCIO
Augusta, ME
GovCIO is currently hiring for a Senior Product Manager to lead strategy, delivery, and oversight of a custom-developed product within the OCC portfolio, supporting the Veterans Health…
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Senior Manager, Life Sciences Adoption Strategy & Delivery
Oracle
Augusta, ME
- $102,300 to $209,500 USD / year
The Senior Manager, Life Sciences Adoption Strategy & Delivery is a senior individual contributor who partners with customers, Oracle teams, and practice leadership to help Life Sciences…
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Senior Project Manager- Life Sciences Research Services
Oracle
Augusta, ME
- $81,700 to $166,100 USD / year
…innovative technology, and scientific research expertise. We partner with customers across all therapeutic areas to generate evidence that informs critical decisions throughout the product…
Added 1 min ago
C
AI Program Manager
CAI
Augusta, ME
- $80 to $90 USD / hour
We are looking for a motivated AI Program Manager ready to take us to the next level! If you have strong skills in portfolio management, budgeting, and delivery tools like Planisware and…
Added 1 min ago
GC
Human Resources Analyst
Gavilan College (CA)
Gilroy, CA
- $94,026.75 to $122,404.7 USD / year
…service. They understand that Human Resources is a strategic partner to the campus community and are committed to building positive relationships while supporting the District's mission and…
Added 1 min ago
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Senior Rules, Procedures & Instructions Analyst
TriMet
Portland, OR
- $88,247 to $132,372 USD / year
…remotely depending on department policy, business needs, and manager discretion. Essential…
Added 4 mins ago
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Principal Program Manager – Demand Planning
Oracle
Nashville, TN · Santa Clara, CA
- $91,000 to $209,500 USD / year
Partner with product management to evaluate product lifecycles, transitions, substitutions, and their impact on demand.
Added 4 mins ago
Manager, Forward Deployed UX Designer
Air
Remote, United States
As a Manager of Forward Deployed UX Designers, you will lead a newly created team that embeds directly with our customers in the field to understand in detail their mission and how they…
Added 5 mins ago
Senior Solutions Consultant
PagerDuty
Atlanta, GA
…and customer experience and success. You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a…
Added 6 mins ago
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Sr. Manager, Business Resilience - Response Operations
Jobgether
Remote, United States
- $135,000 to $205,000 CAD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager, Business Resilience - Response Operations…
Added 6 mins ago
Manager, program management - Facilities Programs
Starbucks Coffee Company
Seattle
Now Brewing – manager, program management - Facilities Programs! #tobeapartner
Added 6 mins ago
Manager, marketing operations, Owned Channels
Starbucks Coffee Company
Seattle
Now Brewing: manager, marketing operations, Owned Channels! #tobeapartner
Added 9 mins ago
Principal Product Manager - Financial Platform
BitGo
NY · Palo Alto, CA
Controls built into the product: Partner with finance, internal audit, and external auditors to turn SOX and internal control requirements into product capabilities instead of manual…
Added 9 mins ago
Principal Product Manager - Financial Platform
BitGo
Palo Alto, CA
Controls built into the product: Partner with finance, internal audit, and external auditors to turn SOX and internal control requirements into product capabilities instead of manual…
Added 11 mins ago
GV
Senior Sourcing Manager, Software Category
GE Vernova International LLC
Remote, United States
- $125,000 to $208,300 USD / year
…example Legal, Finance, HR, Risk & Compliance, and Treasury). Partner with Technology, Finance, Legal, Security, and business stakeholders to reduce total cost of ownership (TCO) while…
Added 11 mins ago
Tax operations manager
GE Vernova International LLC
United States
We are seeking an experienced Tax Operations Manager to join our multi-national energy company. The successful candidate will be responsible for the global tax accounting function,…
Added 11 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Tampa, FL
- $18 to $20 USD / hour
…to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store…
Added 11 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales, Bilingual
T-Mobile USA, Inc.
Tampa, FL
- $18 to $20 USD / hour
…to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store…
Added 12 mins ago
RH
Marketing Manager
Robert Half
La Mirada, CA
- $105,000 to $125,000 USD / year
We are looking for a Marketing Manager to lead brand-building and demand-generation efforts for a commercial art & interior design company in La Mirada, California. This position oversees…
Added 13 mins ago
Branch Manager Mountain View District
B10 Wells Fargo Bank, N. A.
LOGAN, UT
…means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community,…
Added 19 mins ago
Contractor Senior Program Manager
Invision Communications
Remote, United States
Role Summary: The Contracted Senior Program Manager leads the planning and delivery of integrated, multi-workstream communication and event marketing programs spanning multiple disciplines,…

TEKsystems

100% Remote Case Manager

Morrisville, NC, United States

$21 to $22 USD / hour

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Job details

Pay: $21 to $22 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Case Manager Patient Services (Remote) Job DescriptionThe Case Manager will serve as an expert in benefit coordination and patient support, managing interactions with healthcare providers, patients, and specialty pharmacies. In this fully remote role, you will guide patients and providers through pharmaceutical benefit processes, support program enrollment and affordability options, and act as a key liaison between internal program teams and external stakeholders. You will follow established program guidelines and standard operating procedures to deliver exceptional customer service, ensure accurate documentation, and help patients gain timely access to prescribed therapies.Responsibilities

Serve as a subject matter expert on all aspects of benefit coordination and available patient support resources.
Handle telephony and email communications with patients, physicians offices, and specialty pharmacies for both inbound and outbound call types.
Support healthcare providers and patients by explaining eligibility requirements, program enrollment processes, and affordability support for prescribed therapies.
Establish and maintain strong relationships, trust, and rapport with healthcare providers and patients through consistent, professional communication.
Act as a primary point of contact to healthcare providers, delivering detailed information regarding program offerings and individual patient cases.
Demonstrate strong working knowledge of benefits across payer types, including private/commercial plans and government programs such as Medicare, Medicaid, VA, and DoD, with particular expertise in Medicare Part B.
Navigate payer challenges by asking targeted, appropriate questions to obtain the necessary information and achieve positive outcomes.
Act as a liaison between client contacts and internal program teams, including serving as a regional contact for field representatives when applicable.
Maintain accurate and compliant records in accordance with applicable standards, regulations, and program requirements.
Follow program guidelines and escalate complex or atypical cases in line with standard operating procedures (SOPs), call guides, and other program materials.
Collaborate closely with Program Management and other internal stakeholders on a daily basis to maintain open communication about patient status, prescriber feedback, coordination challenges, and program effectiveness.
Provide high-quality customer service with strong attention to detail while serving as a brand and program advocate.
Demonstrate an understanding of the disease states relevant to the programs patient population to better support patient needs.
Assess situations proactively and intervene when necessary to ensure timely resolution and access to therapy.
Maintain a high level of ethical and professional conduct, particularly regarding confidentiality and privacy of patient and provider information.
Support a positive team culture by consistently demonstrating a strong work ethic, positive attitude, and collaborative approach.
Utilize available resources and appropriate channels for conflict resolution when issues arise.
Ensure consistent adherence to all SOPs and corporate policies, including on-time completion of required training and compliance modules.
Perform additional tasks, duties, or special projects as assigned to support overall program success.

Essential Skills

2+ years of experience in pharmaceutical benefit processes.
2+ years of experience in HUB or patient services roles.
Previous experience working in a contact center environment.
Hands-on experience with pharmaceutical benefit processes across multiple payer types.
Experience with medical benefit processes, including exposure to Medicare, Medicaid, VA, and DoD, with expertise in Medicare Part B.
Proven ability to manage both inbound and outbound calls in a high-volume, service-oriented setting.
Demonstrated experience providing phone-based support and customer service.
Strong customer service skills with the ability to communicate clearly and professionally with patients and healthcare providers.
Experience with insurance verification or similar benefit investigation activities.
Ability to follow detailed SOPs, call guides, and program materials consistently.
Strong organizational skills with the ability to maintain accurate and compliant documentation.
High level of professionalism, ethics, and respect for confidentiality and privacy requirements.
Ability to work collaboratively with program management and cross-functional teams in a remote environment.

Additional Skills and Qualifications

Experience supporting patient services or HUB programs for specialty therapies.
Familiarity with affordability programs, patient assistance programs, and reimbursement support.
Comfort navigating payer policies, coverage criteria, and prior authorization or appeals processes.
Strong problem-solving skills with the ability to assess complex situations and determine appropriate next steps.
Ability to build rapport quickly with patients and healthcare providers through empathetic and clear communication.
Demonstrated conflict resolution skills and ability to de-escalate challenging interactions.
Positive attitude and resilience in a fast-paced, metrics-driven environment.
Willingness to take on additional tasks or projects as needed to support program goals.

Job Type & LocationThis is a Contract position based out of Morrisville, NC. Pay and BenefitsThe pay range for this position is $21.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Morrisville, NC. Application DeadlineThis position is anticipated to close on Nov 6, 2026. Workplace TypeThis is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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