Responsibilities & Qualifications
We are seeking a Program Manager to support a federal agency. Lead all contract operations supporting a large federal enterprise infrastructure and end-user support environment. Serve as the primary interface with Government leadership and oversee delivery across network operations, service desk operations, cybersecurity, cloud services, telecommunications, and infrastructure modernization.
REQUIRED QUALIFICATIONS
Experience:
- Combination of 12 years IT experience, including five years of experience in a management or supervisory capacity, plus three years of experience in the functional area of the project to be managed
- Federal infrastructure programs, Service Desk, Cloud, Operations Management
- Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
Certifications:
Education:
- Bachelor’s degree OR an additional 6 years in IT related jobs
Clearance:
Competencies:
- Federal Contract Management
RESPONSIBILITIES
- Provide overall program leadership and contract oversight.
- Serve as a primary point of contact with Government leadership.
- Manage technical teams supporting enterprise IT operations.
- Oversee staffing, performance management, reporting, and quality assurance.
- Manage risk, issue resolution, and continuous service improvement initiatives.
- Ensure contract performance, SLA compliance, and customer satisfaction.
- Lead transition, modernization, and operational improvement efforts.
- Support strategic planning and executive reporting.
- Manage highly complex and high-risk programs, ensuring successful execution and delivery of contract objectives.
- Perform business development activities, including identifying growth opportunities and supporting capture and proposal efforts.
- Prepare and maintain integrated program schedules and budgets to support effective planning, execution, and reporting.
- Manage program budgets, resource prioritization, and personnel-related matters to ensure operational effectiveness and contract success.
Preferred not required certifications
Overview
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Suitland, MD
- Type of environment: Onsite
- Noise level: Low
- Work schedule: Schedule is day shift Monday – Friday. 8:00 a.m. - 4:30 p.m.
- Amount of Travel: 5%
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Public trust
WAGE INFORMATION
Target salary range: $145,000 - $190,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).
Additional Job Information
EQUAL EMPLOYMENT OPPORTUNITY
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Apply now to explore jobs with us! Visit us at www.TekSynap.com .
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
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Job Locations US-MD-Suitland
ID 2026-9755
Category Information Technology
Type Regular Full-Time