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Added 1 min ago
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…deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is…
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Sr. Technical Support Engineer, FedRAMP
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Sr. Technical Support Engineer, FedRAMP
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TEK Systems

Quality Assurance Associate

Hanover, MD, United States

$21.63 USD / hour

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Job details

Pay: $21.63 USD / hour
Apply by: Sep 22, 2027
Posting language: English
Posted: Sep 22, 2026

Original job description

Overview

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Scope of Position:

Reporting to the QA MOS, the QA Associate is responsible for maintaining and improving data integrity while ensuring that Field Office employees receive the highest level of customer service. The QA Associate is experienced in day-to-day process (payroll and billing) issues, operational policies and procedures, and the PeopleSoft system as it pertains to such processes. Qualities include: building team and customer relationships, conflict and problem resolution, professionalism, strong customer service skills, and the ability to adapt to changes in the workplace.

Responsibilities

Essential Functions of the QA Associate:

Maintain PeopleSoft data integrity and partner with field offices to ensure the accuracy of data.
Support liaison for general field office questions and processes, including but not limited to Corporate and field policies, payroll, PeopleSoft issues, spread and commissions.
Perform extensive contractor payroll audits prior to payroll post to ensure expected spread and payroll accuracy.
Review and process all manual spread adjustments to ensure spread and commission adjustments are captured accurately.
Build strong relationships and open lines of communication with Field Support team members
Assist QA MOS with identifying training/education gaps within the field offices based on issues received.
Provide feedback to the Regional Field Manager on the performance of specific offices and regions
Support and educate field offices on new and existing technology introduced to the field.

Qualifications

Qualifications:

Experience working with Field Support personnel on topics relating to contractor employment and payroll is preferred.
Thorough knowledge of business/operational policies, day-to-day processes (payroll and billing), and the PeopleSoft system.
Ability to work effectively in a team-oriented environment that is open, honest, and competitive.
Ability to handle multiple tasks and re-prioritize tasks as appropriate.
Strong communication skills and work ethic.
Strong problem solving and analytical skills.
Self-motivated.

Comprehensive Benefits Package:

Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

Medical – BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
Dental – MetLife
Vision – Vision Service Plan (VSP)
Insurance – Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

Short-term and long-term disability
Dependent Care Flexible Spending Account
Education assistance
Employee discounts on cars, electronics, travel, etc.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. To view the EEO is the law poster click here. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email hr@teksystems.com.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Comprehensive Benefits Package:

Compensation: $21.63/hr and eligible for overtime + up to $1,000 bonus (quarterly)

Medical – BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
Dental – MetLife
Vision – Vision Service Plan (VSP)
Insurance – Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

Short-term and long-term disability
Dependent Care Flexible Spending Account
Education assistance
Employee discounts on cars, electronics, travel, etc.

The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

City and County of San Francisco:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act

City of LA:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

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More about this job

Skills

Quality assurance
Payroll
Adapt to change
Business knowledge
Oracle PeopleSoft
Prioritization
Communication skills
Problem solving
Analytical skills

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