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TecTammina

Avaya Telecom Support Technician

  • Pittsburgh, PA, United States
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Job details

Experience
Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);
Posting language
English
Posted

Original job description

Company Description Tech Tammina LLC

Job Description

Qualifications of a successful candidate must include:

  • Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);
  • Avaya Certifications (not required, but is a plus);
  • Experience with Avaya Call Center (not required, but is a plus).

Qualifications

Responsibilities of the IT Resource shall include but are not limited to the following:

  • Telephone Move, Add, Change work;
  • Troubleshoot and resolve issues with telephones;
  • Deploy advanced features as needed;
  • Facilitate call center adds and changes;
  • Facilitate department moves;
  • ACD Changes cabling oversight for moves;
  • Network port activations as needed;
  • Train other team members.

Additional Information Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1214

Job Type: C2C/1099

Status: USC/GC/H1B

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Skills

  • Troubleshoot

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