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IT Director
Quintessa Marketing
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…company, we are hiring a Director of Information Technology to support the technology environment for Quintessa Marketing based on key technology insights & a deep understanding of our…
Added 1 min ago
Systems Engineering and Management Advisor
Peraton
Chantilly, VA
…diverse mission areas. The Sponsor's office provides technical support and solution development expertise while seeking to leverage existing technologies using a highly skilled team. The…
Added 1 min ago
Process Engineer
OC2 Occidental Chemical Corporation
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Provides chemical engineering support to the Engineering department.
Added 2 mins ago
Senior Platforms Engineer - ServiceNow
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The Senior Platform Engineer is responsible for the engineering, governance, performance, and continuous evolution of Marathon Petroleum's ServiceNow platform. This role partners with…
Added 3 mins ago
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Software Engineering Internships – Summer 2027
NBCUniversal
New York, NY
- $30 to $40 USD / hour
NBC News Digital, Software Engineering: As a Software Engineer Intern, you will partner with the Product, Operations, Design, and Editorial teams to bring NBC News Digital content to life.…
Added 3 mins ago
Lead Software Engineer (hybrid- onsite 8 days per month)
Publix Super Markets, Inc.
Lakeland, FL
Lead efforts to develop and support highly complex systems by gathering requirements and converting requirements to technical design, development, and implementation while collaborating…
Added 4 mins ago
Cybersecurity Engineer
Concept Plus
Remote, United States
Concept Plus is seeking a Cybersecurity Engineer to provide security engineering support. The role resolves cybersecurity problems across the total system by integrating electronic…
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Test & Validation Engineer
VALEO NORTH AMERICA
Auburn Hills, MI
Project Execution Support: Assist senior engineers in the execution of engineering projects, focusing on tasks related to Newness levels 1 (fully applied, standard design and design based…
Added 5 mins ago
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Data Engineer
Aston Carter
Chicago, IL
- $60 to $67 USD / hour
FULLY REMOTEJob Title: Data EngineerJob DescriptionThe Data Engineer will play a key role in the continued development and modernization of the organizations data environment, with a focus…
Added 5 mins ago
Senior Pre-Sales Systems Engineer, Enterprise - Denver
Everpure
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…is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic…
Added 6 mins ago
Project Director, Aviation
Leo A Daly LLC
Los Angeles, CA
Act as Client advocate and perform Client support and relationship responsibilities.
Added 6 mins ago
Project Director, Aviation
Leo A Daly LLC
Miami, FL
Act as Client advocate and perform Client support and relationship responsibilities.
Added 6 mins ago
Cloud Network Engineer
UTSW
TX
This position is responsible for the application, configuration, maintenance, and support of a cloud network, as well as various other cloud services. Applies organization's cloud strategy…
Added 6 mins ago
BB
Specialist II-IC Quality Assurance
BMO Bank N.A.
Tempe, AZ
- $129,290.1 USD / year
…define standards. Oversee test projects and provide scheduling support to operations. Review, evaluate, and drive requirements for testability. Execute and verify test cases as part of the…
Added 6 mins ago
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Specialist II-IC Development
BMO Bank N.A.
Tempe, AZ
- $150,000 USD / year
…play a key role in the preparation of design specifications. Support system design, provide advice on security requirements and debug business systems and service applications. Utilize…
Added 7 mins ago
Lead AI Engineer
B10 Wells Fargo Bank, N. A.
BOSTON, MA · CHARLOTTE, NC
Wells Fargo is seeking a Lead AI Engineer in Technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT). The primary focus of this group will be to accelerate AI…
Added 8 mins ago
Sr. Staff Software Development Engineer
Zscaler
Santa Clara, CA
We are looking for a Senior Staff Software Development Engineer - Java, API to join our team. This is a Santa Clara, CA role, reporting to the Sr. Director, Software Engineering in the Zero…
Added 8 mins ago
AI Solutions Engineer
TDIndustries
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The AI Solutions Engineer / Sr. Software Developer will design, develop, and implement AI-powered solutions and software applications that leverage machine learning, large language models,…
Added 9 mins ago
Design and Release Engineer - Body Interior (Door Trim)
Ford Global
Dearborn, MI
The D&R (Design & Release) Engineer is responsible for the design, development, validation, release, and implementation of Body Interior components and systems for assigned vehicle…
Added 9 mins ago
Cybersecurity Architecture Manager - Cloud Security
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
Architect and design comprehensive solutions that meet business security requirements in support of a given project or capability
Added 9 mins ago
Cyber Engineering Manager - Incident Response
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
Support GPS Cyber Operations technical direction, service delivery, and support alignment to organizational goals and digital transformation efforts.
Added 9 mins ago
ES
Commercial Lines AI Solutions Engineer
Encova Service Corp
Remote, United States
- $77,450 to $123,921 USD / year
Encova Insurance is seeking a Senior Commercial Lines AI Solutions Engineer to join our team. We prefer candidates who reside near our corporate headquarters in Columbus, Ohio, or…
Added 10 mins ago
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Software Engineer, Infrastructure
NY
- $180,000 to $260,000 USD / year
Define platform service-level objectives and build the metrics, tracing, alerting, and error-budget practices required to support them.
Added 12 mins ago
Reliability Engineer
Associated Materials, LLC
Ennis, TX
As a Reliability Engineer, your responsibilities will include downtime loss elimination, risk management, and life cycle management of the manufacturing equipment. This will be done through…
Added 13 mins ago
Senior IT Support Engineer
TechnologyAdvice
United States
The Senior IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical…

TechnologyAdvice

Senior IT Support Engineer

United States

$85,000 - $110,000 USD

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Job details

Pay: $85,000 - $110,000 USD
Posting language: English
Posted: Nov 9, 2026

Original job description

Hi, we're TechnologyAdvice.

Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.

We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.

We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The Senior IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical troubleshooting, hardware logistics, and strategic IT projects while serving as a point of contact for complex or unfamiliar issues. The Senior IT Support Engineer will work closely with the broader IT team to strengthen support practices, improve security and access management, and ensure employees remain productive across Mac, Windows, and cloud-based environments. You must have 4+ years of broad IT experience to succeed in this role.

Location: Nashville, Tennessee

What you'll do

Own day-to-day, hands-on IT support including ticket management, technical troubleshooting and strategic projects.
Serve as a technical point of contact, investigating complex or unfamiliar issues, identifying root causes and determining the best path forward beyond standard troubleshooting guides.
Partner with the IT team to coordinate priorities, share relevant context and maintain consistent support practices across the organization.
Configure and support networks, Google Workspace, device-management platforms and other cloud-based systems across Mac and Windows environments.
Improve onboarding, offboarding, security and access-management processes to ensure employees are productive and company systems remain protected.
Manage hardware logistics, including procurement, inventory, shipping, receiving, repairs, replacements and upgrades.
Manage technology-vendor relationships, ensuring reliable service and strong value for the business.
Identify recurring issues and process gaps, recommend improvements and lead projects through completion while communicating clearly with technical and non-technical stakeholders.

Who you are

4+ years of IT experience with exposure to multiple areas of IT, including end-user support, security, networks, remote environments and access management.
Experience in a SaaS-centric environment using Office 365 or Google Workspace, Slack, MDMs and other cloud-management tools to support 100+ team members.
Background supporting both Mac and Windows environments for end users.
Strong troubleshooting and critical-thinking skills, with the ability to investigate unfamiliar issues, identify root causes and determine the best path forward rather than relying only on predefined instructions.
Ability to think strategically, anticipate challenges and recommend improvements that strengthen IT operations.
Demonstrated ownership and sound judgment, including the ability to make decisions, communicate risks and know when escalation is appropriate.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Organized and detail-oriented, with the ability to manage multiple priorities and adapt quickly as business needs change.
Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary.**

What we offer you

Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
Remote-First Culture: Work from the comfort of your home.
Flexible PTO: Take the time you need, when you need it.
Health Coverage: Medical, dental, and vision plans for you and your family.
Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
401K with Match: Secure your future with our company-matched retirement savings.
Paid Parental Leave: Support for new parents during life’s special moments.
Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
Pet Insurance: Care for your furry family members.
Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
In-Office Perks: Enjoy catered lunches for our in-office team.

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company. Salary Range We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Annual pay range

$85,000 - $110,000 USD

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

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