Creative Traffic Operations Lead

Job Purpose

Drives operational excellence across the Creative and Content team, overseeing workflows, resource planning, project intake, digital asset management, and process improvements. This role combines project management, process optimization, and change leadership to scale high-quality global content production.

Job Description

• Manage creative and content intake, project prioritization, and resource planning across design, content, multimedia, and 3D teams.
• Monitor team capacity, lead production planning, and improve workflow visibility through dashboards and reporting.
• Develop and optimize scalable content production workflows, standards, and approval processes.
• Partner with stakeholders to improve project requirements, efficiency, and overall production quality.
• Lead digital asset management (DAM) governance, including taxonomy, metadata standards, and content lifecycle management.Drive AI-enabled process improvements through workflow automation, tool evaluation, and best-practice development.
• Track operational performance metrics, create executive dashboards, and provide data-driven insights for staffing and investment decisions.
• Manage freelancers and external vendors, including onboarding, utilization, budget tracking, and performance oversight.

You are meant for this job if:

• 5+ years in creative operations, marketing operations, project management, or related field.
• Experience supporting creative, marketing, or content teams.
• Expertise with workflow and project management platforms.
• Experience implementing operational improvements.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities within a fast-paced environment.

Skills

System design Portfolio Management Budget Management Artificial Intelligence Process Mapping