Jobs in the United States

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Added 1 min ago
Sr Principal Engineer, Rendezvous & Proximity Operations (RPO), Guidance, Navigation & Control, Lead
Sierra Space
Centennial, CO · Louisville, CO
Sierra Space is seeking Sr Principal Guidance, Navigation & Control Engineer to lead the development, integration, and innovation of advanced GNC systems for spacecraft applications. This…
Added 1 min ago
MQ
Senior Hardware Engineer (EE)
Monarch Quantum
San Diego, CA
- $125,000 to $175,000 USD / year
Join our fast-paced and passionate team as a Senior Hardware Engineer (EE). As we scale, you will be instrumental in building our foundation from the ground up. We're looking for a senior…
Added 4 mins ago
Associate/Regional Office Lead
SK&A
United States
SK&A is seeking an Associate-level senior engineering leader with 10-15 years of experience in Repair + Restoration consulting to build and lead our new Atlanta, GA office. The Regional…
Added 5 mins ago
Google Cloud Sales Specialist
NTT DATA
TX
Originate & Close Landmark Pursuits: Carry direct quota accountability, owning the sales lifecycle from thesis development to commercial negotiation for complex Google Cloud, Data, and…
Added 6 mins ago
Sr. IAM Engineer | Remote, USA
Optiv
Leawood, KS
3-5 years of experience as a senior level IDAM engineer preferred.
Added 6 mins ago
ServiceNow Platform Architect and Engineering Lead Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 6 mins ago
Product Manager
Meta
Topeka, KS
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
Added 6 mins ago
CrowdStrike Platform Senior Resident Consultant (Remote)
CrowdStrike
Topeka, KS
CrowdStrike Services is seeking a Platform Professional Services Senior Consultant who would be responsible for the planning, deployment, implementation, and operational support of the…
Added 6 mins ago
Senior Director Software Engineering
Capital One
Topeka, KS
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 6 mins ago
Senior Front-End and Agentic-UI Engineer
Evolent
Topeka, KS
The Senior Software Engineer leads the design, development, and deployment of complex features in the web user experience for the Evolent Platform. This role builds high-performance React…
Added 6 mins ago
Core Senior .NET Software Engineer
Evolent
Topeka, KS
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 6 mins ago
GM
Senior Controls Engineer
Globe Machine Manufacturing
Tacoma, WA
- $90,000 to $120,000 USD / year
We're looking for a Senior Controls Engineer to own controls design across the full equipment lifecycle from hardware selection through PLC/HMI programming, testing, start-up and…
Added 7 mins ago
Senior Staff HW Engineer
Stryker Employment Company, LLC
San Jose, CA
We are seeking a hands-on Senior Staff Hardware Engineer to join our growing Smart Care organization. In this highly technical role, you will help define, develop, and deliver…
Added 7 mins ago
Senior Engineer, Quality Process
Stryker Employment Company, LLC
Phoenix, AZ
Stryker is hiring a Senior Quality Engineer in Phoenix, Arizona, to support Sustainability Solutions! In this role, you will be responsible for analyzing and resolving production issues…
Added 11 mins ago
Quality Engineer (Experienced or Senior)
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Quality Engineer to join our dynamic team in Berkeley, MO.
Added 12 mins ago
Cyber Security Support Engineer
Live Nation Worldwide, Inc.
Remote, United States
…comparative testing, technical due diligence, and recommendation development; provide evidence for the Senior Cyber Security Solutions Engineer's…
Added 13 mins ago
P
Project Manager / Civil Engineer - Water Infrastructure
Psomas
Roseville, CA
- $160,000 to $200,000 USD / year
Hybrid Flexibility: 3 days in office/2 days remote
Added 13 mins ago
Director, Software Engineering - P&C Claims
United Services Automobile Asn
United States
We offer a flexible work environment that requires an individual to be in the office 4 days per week · This position can be based in the following location: Plano, TX
Added 14 mins ago
A
Senior Engineer, Technology II (Power Platform Engineer)
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
Work collaboratively with technology and business groups to conceive, design, engineer, and implement data, software, and technology solutions that solve significant scientific or business…
Added 15 mins ago
Senior Staff Software Engineer, Tech Foundations
Airbnb
United States
Airbnb is seeking a highly skilled and experienced Senior Staff Engineer to join their Site Reliability Engineering team. The Senior Staff Engineer is a key member of the technical team who…
Added 15 mins ago
Senior Principal Engineer II – Electrical Power Systems - $20K Sign On Bonus
BAE Systems
Boulder, CO
This position is for an experienced power systems engineer who can provide added value to the Electrical Power and Distribution Subsystem (EPDS) team for spacecraft programs throughout the…
Added 16 mins ago
Senior Associate Network Engineer
NTT Global Data Centers Americas, Inc.
Remote, United States
…business constraints, problem domain, viable technology, and development. This role determines multiple design alternatives, assesses such alternatives based on given or self-defined…
Added 18 mins ago
Azure Platform Engineer
Mosai
Remote, United States
The Azure Platform Engineer builds and supports the Azure Kubernetes Service (AKS) environments, CI/CD pipelines, infrastructure as code, and automation that form the internal platform our…
Added 20 mins ago
Senior Software Engineer
TCC Toyota Motor Credit Corporation Company
Plano, TX
Toyota Financial Services is seeking a Senior Software Engineer who is a strong individual contributor with the ability to design, build, and own complex services and features. This role…
Added 23 mins ago
Mechanical Design Engineer - Dry-Type Transformers
Electronic Power Design
Remote, United States
Candidates must have prior experience in mechanical engineering or a related industrial or manufacturing discipline

TeamLogic IT, Columbus, OH

Technical Services Engineer - Level I

Columbus, OH, United States

$45,000 to $60,000 USD / year

Apply on teamlogic-it-careers.careerplug.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $60,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance
Bonus based on performance
Competitive salary
Dental insurance

Technology is what we work with. People are who we serve.

| The Opportunity: Join TeamLogic IT as a customer-service-first technical professional supporting multiple businesses, industries, and technologies. You do not need to know our entire stack on day one. You do need a solid IT foundation, a structured troubleshooting mindset, strong communication skills, and a genuine desire to learn, grow, and embrace AI-enabled support.

Who We Are We’re a family-owned IT Managed Services Provider in Columbus, Ohio, helping small and midsized businesses get more from their technology through fully outsourced IT, co-managed services, supplemental support, and project-based solutions. As part of a nationwide franchise network of more than 360 locations, we combine the resources of a national organization with the culture, relationships, and flexibility of a locally owned business. We’re growing and looking for people who want a career, not just another job. Our team members are empowered to make decisions, share ideas, take on new challenges, and help shape where the company is going. We believe hard work should be rewarded through competitive compensation, generous time off, profit sharing, career advancement opportunities, and a culture where people genuinely enjoy working and spending time together. Here, you won’t be another number or a cog in the wheel. You’ll have the opportunity to make a meaningful impact every day while building a career that can grow into advanced engineering, project management, leadership, and other opportunities within the company.

Who We Are Looking For | HUMBLE Low ego, owns mistakes, accepts feedback, shares credit, and asks for help when needed. | HUNGRY Self-motivated, seeks challenges, pursues growth, and takes ownership of professional development. | SMART People-smart, self-aware, empathetic, and able to communicate effectively with customers and teammates.

What You Will Do

Deliver exceptional support. Serve as a first point of contact by phone, email, remote support, and ticketing channels while creating a positive customer experience, even during difficult interactions. Troubleshoot and resolve. Diagnose common Windows, Microsoft 365, account, application, hardware, printer, endpoint, and connectivity issues using a structured process. Resolve or escalate. Make a thoughtful effort using documentation, vendor resources, teammates, and approved AI tools. Escalate promptly with clear notes, context, and troubleshooting already completed. Manage tickets and communication. Prioritize by impact and urgency, keep notes and time entries current, set expectations, and provide proactive updates so customers do not have to chase us. Document and improve. Maintain customer documentation and turn repeatable solutions into useful knowledge articles, procedures, and troubleshooting guides. Support projects. Assist senior engineers with workstation deployments, customer onboarding, Microsoft 365 initiatives, hardware refreshes, MFA/security rollouts, and basic network installations.

Responsible AI Adoption

Actively explores and adopts approved AI tools to improve troubleshooting, learning, communication, documentation, and the overall customer support experience.

AI expertise is not required, but curiosity is. Experience experimenting with Microsoft Copilot, ChatGPT, or similar tools is valued.
Uses AI as an assistant, not a substitute for judgment; verifies recommendations before acting and recognizes when an answer may be wrong.
Protects customer information, uses only approved tools, follows security policies, and knows when to stop, ask, or escalate.
Looks for opportunities to improve recurring work through AI, automation, PowerShell, RMM workflows, or better processes.

Your Technical Foundation We do not expect you to know everything. We expect you to know how to troubleshoot and demonstrate that you can learn.

WORKING FAMILIARITY • Windows 10/11 and common applications • Microsoft 365 applications and basic administration • Active Directory and/or Entra ID fundamentals • User accounts, permissions, password resets, and MFA • TCP/IP, DNS, DHCP, WiFi, and connectivity basics • Desktops, laptops, printers, peripherals, and basic hardware • Cybersecurity awareness, remote support, and ticketing concepts GREAT IF YOU HAVE BEEN EXPOSED TO • Microsoft Intune, Azure, and SharePoint • Firewalling, VLAN configuration, or wireless troubleshooting • RMM/PSA platforms and endpoint security tools • PowerShell, workflow automation, or scripting • Microsoft Copilot, Claude, or other AI tools • Windows Server • CompTIA or Microsoft certifications

How You Work

• Customer service first. Listen actively, show empathy, communicate in plain language, remain calm under pressure, and never make a customer feel foolish for not understanding technology.

• Structured troubleshooting. Define the problem, ask thoughtful questions, test carefully, verify the outcome, document the resolution, and identify recurring issues.

• Appropriate urgency. Move quickly because technology interruptions affect the customer’s work, but never sacrifice security, quality, documentation, or the customer experience.

• Balanced ownership. Research and attempt reasonable solutions independently, while having the humility and judgment to ask for help before time is wasted.

• Coachability and accountability. Own mistakes, apply feedback, follow established processes, and take responsibility for your learning and commitments.

• Adaptability. Embrace new tools, changing processes, AI, automation, and better ways of working rather than relying on “the way we have always done it.”

Experience & Education

1-3 years of IT support, help desk, desktop support, or related technical experience preferred; MSP experience is a plus, not a requirement.
College degree preferred, ideally in Information Technology, Computer Science, Cybersecurity, or a related field. Equivalent experience and relevant certifications may be considered.
Customer-facing experience in hospitality, retail, call centers, professional services, or other service-focused environments is valued when paired with a solid technical foundation.
Certifications, home labs, Microsoft Learn, AI experimentation, and other self-directed learning are viewed as evidence of initiative and commitment to growth.

Work Environment & Requirements

Primarily in-office, Monday through Friday during normal business hours, with occasional after-hours work for projects, maintenance, or urgent customer needs.
Ability to provide onsite support and travel locally to customer locations; valid driver’s license required.
Ability to perform basic desktop, network, and equipment installations and lift or move IT equipment up to approximately 50 pounds.
Compensation: Above average compensation with Revenue and Profit Sharing. Health Insurance, Life Insurance, Dental, Vision and Disability Insurance.

You may be a great fit if helping people feels rewarding, solving problems energizes you, AI makes you curious, feedback helps you grow, and you are looking for a career rather than simply your next job.

Apply on teamlogic-it-careers.careerplug.com About employer

More about this job

Skills

Customer service
Troubleshooting
Communication skills
Customer experience
Troubleshoot
Microsoft Windows
Microsoft 365
Documentation
Onboarding
Microsoft PowerShell
Microsoft Active Directory
DNS
DHCP
Cybersecurity
Microsoft Windows Server
Listen actively
Show empathy
Research
Adaptability
Technical support
Computer technology
Computer science
Valid driver's licence

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Work requirements

Jobs in the United States