Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Senior Engineer, Corporate Systems & Finance Technology
Marriott
Remote, United States
The Application Solution Engineer for Oracle Enterprise Performance Management (EPM) is a subject-matter expert responsible for the design, implementation, and optimization of the full EPM…
Added 2 mins ago
J
Senior Solar PV Test Engineer
Jobot
Albuquerque, NM
- $120,000 to $130,000 USD / year
Senior Solar PV Test Engineer, Hybrid, Lead and Mentor Engineers, Design Custom Test Programs
Added 2 mins ago
Project Manager / Tooling Engineer
MAJORS PLASTICS INC
OMAHA, NE
Majors Plastics, Inc. is a 100% Employee Owned Custom Injection Molding Company looking for a Tooling Engineer.
Added 2 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
New York, NY · Juneau, AK · Montgomery, AL · Little Rock, AR · Phoenix, AZ · Sacramento, CA · Denver, CO · Hartford, CT · Washington Dc, DC · Dover, DE · Tallahassee, FL · Atlanta, GA · Honolulu, HI · Des Moines, IA · Boise, ID · Springfield, IL · Indianapolis, IN · Topeka, KS · Frankfort, KY · Baton Rouge, LA · Boston, MA · Annapolis, MD · Augusta, ME · Lansing, MI · Saint Paul, MN · Jefferson City, MO · Jackson, MS · Helena, MT · Raleigh, NC · Bismarck, ND · Lincoln, NE · Concord, NH · Trenton, NJ · Santa Fe, NM · Carson City, NV · Albany, NY · Columbus, OH · Oklahoma City, OK · Salem, OR · Harrisburg, PA · Providence, RI · Columbia, SC · Pierre, SD · Nashville, TN · Austin, TX · Salt Lake City, UT · Richmond, VA · Montpelier, VT · Olympia, WA · Madison, WI · Charleston, WV · Cheyenne, WY
Identify opportunities to improve efficiency through process optimization, automation, and standardization.
Added 2 mins ago
Mechanical Engineering Intern (Summer 2027)
RocketForce Technologies LLC
Mason, OH
Mechanical Engineer at Rocketdyne are responsible for a wide range of assignments, including design, analysis, and test of opto-mechanical, and electro-optical systems. These systems have…
Added 2 mins ago
Materials and Process Engineering Intern (Summer 2027)
RocketForce Technologies LLC
Redmond, WA
This internship is designed for students who want hands-on experience with what it means to be a Materials and Process Engineer in the field of in-space Aerospace.
Added 2 mins ago
Senior Analytics Engineer
The Krazy Coupon Lady
Remote, United States
Shipped a 0 to 1 data product as a founding engineer, taking it from first pilot to paying customers. Databricks certifications (Data Engineer Associate/Professional, Data Analyst…
Added 3 mins ago
Senior Cybersecurity Engineer
Larson Network Services, LLC
St. Louis, MO
Larson Financial Holdings LLC is seeking a proven Senior Cybersecurity Engineer to build and drive cybersecurity initiatives with an ownership mindset. The Senior Cybersecurity Engineer…
Added 4 mins ago
O
Site Reliability Engineer - OCI (Start Date: Feb 2027)
Oracle
Nashville, TN
- $59,100 to $118,200 USD / year
To be considered for a SRE position in OCI, you must possess the Objective Minimum Qualifications (OMQs) below
Added 5 mins ago
Project Manager K-12
Cumming Management Group, Inc.
USA Home Office, TX · USA Client Site, TX
Value Engineer the project by identifying opportunities for savings and ensuring material substitutions are equal.
Added 8 mins ago
Equipment Engineer
Micron Technology, Inc.
Manassas, VA
…actions to engineering and manufacturing teams. Partner with process engineering to improve robustness, uniformity, repeatability, and CD control. Execute chamber matching, hardware tuning,…
Added 8 mins ago
Engineer-Design Methodology-Analog Testbench Development
Micron Technology, Inc.
Boise, ID
Added 9 mins ago
Lead Manufacturing Engineer
GE Aerospace
Lynn, MA
…report outs and visibility to senior leadership. Manufacturing Engineer will be coached and given autonomy to have a fulfilling role with plenty of opportunity to learn and grow. High…
Added 10 mins ago
Systems Test Engineer 3
United Launch Alliance
Centennial, CO
…requirement documents, and SOWs and facilitate the release process of these…
Added 11 mins ago
Software Development Engineer 3
WEX
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Merchant team within the North America Mobility that caters fleet…
Added 12 mins ago
Reverse Engineer - Android
Musarubra US, LLC
Remote, United States
…Security number, or national ID number - during the interview…
Added 15 mins ago
Hybrid South Carolina Cloud Engineer – Managed IT Services (5544)
SMX
Columbia, SC · Hollywood, MD
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple…
Added 16 mins ago
AI Research Engineer: Multi-physics Modeling and Scientific Machine Learning
Insight Global
Niskayuna, NY
Insight Global is seeking a Research Engineer - Multi-physics Modeling and Scientific Machine Learning for a leading energy technology and research organization. This candidate will join an…
Added 16 mins ago
16342 - Data Warehouse Architect 3
Smith Johnson Tech
Lansing, MI
The Data Engineer Lead serves as the primary State of Michigan technology lead engaging with the UoM proof of concept team to support best practice adoption within the state hosting…
Added 16 mins ago
S
Senior Quality Engineer
Servotronics
Elma, NY
- $85,000 to $115,000 USD / year
Drive process improvement for better operational execution and improved compliance to AS9100, ISO 9001, CFR, FAA, and customer requirements, moving toward compliance with AS13100.
Added 16 mins ago
Supplier Performance Manager
Safran
Lancaster, NY
Managing the escalation process of the underperforming suppliers
Added 17 mins ago
Senior Staff CPU Cache Subsystem Design Engineer
Google
Poughkeepsie, NY
Share Senior Staff CPU Cache Subsystem Design Engineer
Added 17 mins ago
Software Development Engineer 3
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Merchant team within the North America Mobility that caters fleet…
Added 18 mins ago
SD
Composite Machining Manufacturing Engineer
SST Direct
North Austin, TX
- $95,000 to $125,000 USD / year
DIRECT HIRE: The Composite Machining Manufacturing Engineer develops, implements, and improves machining processes for advanced aerospace composite structures. This role supports…
Added 20 mins ago
ATE Diffusion Process Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
Responsible for starting up, developing and optimizing processes to improve product quality and reliability, working on process yield improvement, cost reduction, productivity improvement…

TeamLogic IT, Columbus, OH

Technical Services Engineer - Level I

Columbus, OH, United States

$45,000 to $60,000 USD / year

Apply on teamlogic-it-careers.careerplug.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $60,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance
Bonus based on performance
Competitive salary
Dental insurance

Technology is what we work with. People are who we serve.

| The Opportunity: Join TeamLogic IT as a customer-service-first technical professional supporting multiple businesses, industries, and technologies. You do not need to know our entire stack on day one. You do need a solid IT foundation, a structured troubleshooting mindset, strong communication skills, and a genuine desire to learn, grow, and embrace AI-enabled support.

Who We Are We’re a family-owned IT Managed Services Provider in Columbus, Ohio, helping small and midsized businesses get more from their technology through fully outsourced IT, co-managed services, supplemental support, and project-based solutions. As part of a nationwide franchise network of more than 360 locations, we combine the resources of a national organization with the culture, relationships, and flexibility of a locally owned business. We’re growing and looking for people who want a career, not just another job. Our team members are empowered to make decisions, share ideas, take on new challenges, and help shape where the company is going. We believe hard work should be rewarded through competitive compensation, generous time off, profit sharing, career advancement opportunities, and a culture where people genuinely enjoy working and spending time together. Here, you won’t be another number or a cog in the wheel. You’ll have the opportunity to make a meaningful impact every day while building a career that can grow into advanced engineering, project management, leadership, and other opportunities within the company.

Who We Are Looking For | HUMBLE Low ego, owns mistakes, accepts feedback, shares credit, and asks for help when needed. | HUNGRY Self-motivated, seeks challenges, pursues growth, and takes ownership of professional development. | SMART People-smart, self-aware, empathetic, and able to communicate effectively with customers and teammates.

What You Will Do

Deliver exceptional support. Serve as a first point of contact by phone, email, remote support, and ticketing channels while creating a positive customer experience, even during difficult interactions. Troubleshoot and resolve. Diagnose common Windows, Microsoft 365, account, application, hardware, printer, endpoint, and connectivity issues using a structured process. Resolve or escalate. Make a thoughtful effort using documentation, vendor resources, teammates, and approved AI tools. Escalate promptly with clear notes, context, and troubleshooting already completed. Manage tickets and communication. Prioritize by impact and urgency, keep notes and time entries current, set expectations, and provide proactive updates so customers do not have to chase us. Document and improve. Maintain customer documentation and turn repeatable solutions into useful knowledge articles, procedures, and troubleshooting guides. Support projects. Assist senior engineers with workstation deployments, customer onboarding, Microsoft 365 initiatives, hardware refreshes, MFA/security rollouts, and basic network installations.

Responsible AI Adoption

Actively explores and adopts approved AI tools to improve troubleshooting, learning, communication, documentation, and the overall customer support experience.

AI expertise is not required, but curiosity is. Experience experimenting with Microsoft Copilot, ChatGPT, or similar tools is valued.
Uses AI as an assistant, not a substitute for judgment; verifies recommendations before acting and recognizes when an answer may be wrong.
Protects customer information, uses only approved tools, follows security policies, and knows when to stop, ask, or escalate.
Looks for opportunities to improve recurring work through AI, automation, PowerShell, RMM workflows, or better processes.

Your Technical Foundation We do not expect you to know everything. We expect you to know how to troubleshoot and demonstrate that you can learn.

WORKING FAMILIARITY • Windows 10/11 and common applications • Microsoft 365 applications and basic administration • Active Directory and/or Entra ID fundamentals • User accounts, permissions, password resets, and MFA • TCP/IP, DNS, DHCP, WiFi, and connectivity basics • Desktops, laptops, printers, peripherals, and basic hardware • Cybersecurity awareness, remote support, and ticketing concepts GREAT IF YOU HAVE BEEN EXPOSED TO • Microsoft Intune, Azure, and SharePoint • Firewalling, VLAN configuration, or wireless troubleshooting • RMM/PSA platforms and endpoint security tools • PowerShell, workflow automation, or scripting • Microsoft Copilot, Claude, or other AI tools • Windows Server • CompTIA or Microsoft certifications

How You Work

• Customer service first. Listen actively, show empathy, communicate in plain language, remain calm under pressure, and never make a customer feel foolish for not understanding technology.

• Structured troubleshooting. Define the problem, ask thoughtful questions, test carefully, verify the outcome, document the resolution, and identify recurring issues.

• Appropriate urgency. Move quickly because technology interruptions affect the customer’s work, but never sacrifice security, quality, documentation, or the customer experience.

• Balanced ownership. Research and attempt reasonable solutions independently, while having the humility and judgment to ask for help before time is wasted.

• Coachability and accountability. Own mistakes, apply feedback, follow established processes, and take responsibility for your learning and commitments.

• Adaptability. Embrace new tools, changing processes, AI, automation, and better ways of working rather than relying on “the way we have always done it.”

Experience & Education

1-3 years of IT support, help desk, desktop support, or related technical experience preferred; MSP experience is a plus, not a requirement.
College degree preferred, ideally in Information Technology, Computer Science, Cybersecurity, or a related field. Equivalent experience and relevant certifications may be considered.
Customer-facing experience in hospitality, retail, call centers, professional services, or other service-focused environments is valued when paired with a solid technical foundation.
Certifications, home labs, Microsoft Learn, AI experimentation, and other self-directed learning are viewed as evidence of initiative and commitment to growth.

Work Environment & Requirements

Primarily in-office, Monday through Friday during normal business hours, with occasional after-hours work for projects, maintenance, or urgent customer needs.
Ability to provide onsite support and travel locally to customer locations; valid driver’s license required.
Ability to perform basic desktop, network, and equipment installations and lift or move IT equipment up to approximately 50 pounds.
Compensation: Above average compensation with Revenue and Profit Sharing. Health Insurance, Life Insurance, Dental, Vision and Disability Insurance.

You may be a great fit if helping people feels rewarding, solving problems energizes you, AI makes you curious, feedback helps you grow, and you are looking for a career rather than simply your next job.

Apply on teamlogic-it-careers.careerplug.com About employer

More about this job

Skills

Customer service
Troubleshooting
Communication skills
Customer experience
Troubleshoot
Microsoft Windows
Microsoft 365
Documentation
Onboarding
Microsoft PowerShell
Microsoft Active Directory
DNS
DHCP
Cybersecurity
Microsoft Windows Server
Listen actively
Show empathy
Research
Adaptability
Technical support
Computer technology
Computer science
Valid driver's licence

Report this job

Work requirements

Jobs in the United States