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Added 1 min ago
Tech II-Lab Processing - PX Central Processing
Mayo US
Phoenix, AZ
…send-out lab requisitions and billing, contributing to the development of standard operating procedures (SOPs), assisting with training new team members, assisting consultants with specimen…
Added 1 min ago
TS
Youth Development Specialist- SPARK Academy
The Salvation Army Central Territory
St. Louis, MO
- $16 USD / hour
The Salvation Army Midland Division Ferguson Community Empowerment Center is looking for a Youth Development Specialist for the Spark Academy. This individual would be responsible for…
Added 1 min ago
LU
Assistant Professor of Business-Strategic Management
Linfield University
McMinnville, OR
- $85,000 USD / year
Contribute to curriculum development, academic program assessment, and continuous improvement efforts.
Added 2 mins ago
FC
Special Education Instructional Assistant, Specialized Program
Frederick County Public Schools
Frederick, MD
- $24.32 USD / hour
…special needs to implement the student's Individualized Education Program (IEP) for students that participate in Frederick County Public Schools (FCPS) Specialized Programs (Expressions,…
Added 2 mins ago
Front Line Manager
CAR CarMax Auto Superstores, Inc.
DE
As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax’s Service…
Added 2 mins ago
General Manager
Wawa Inc. (210515330)
Lima, OH
…everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow…
Added 3 mins ago
G
Bankruptcy Associate Attorney
GPAC
Los Angeles, CA
- $140,000 to $190,000 USD / year
Bankruptcy Associate Attorney – Los Angeles, CA
Added 3 mins ago
Paraeducator Early Education-Bilingual (Spanish) 11-2026
Escondido Union School District
Escondido, CA
…completion of six units of Early Childhood Education or Child Development coursework from an accredited educational institution and one of the following: 1) completion of at least two years…
Added 4 mins ago
Senior Investor Communications Specialist - Asia
UP MANAGEMENT LLC
Dallas, TX
5% - Asia market strategy and business development - Work closely with senior management on Asian market strategy. Work closely with investor relations colleagues and provide input on…
Added 4 mins ago
A
Associate District Sales Manager | Lyric HCM
ADP
Ga Home Office, GA
- $62,700 to $124,700 USD / year
ADP is hiring an Associate District Sales Manager | Lyric HCM
Added 4 mins ago
Relationship Banker I - Madison Branch
Regions Bank
Madison, GA
…interested in beginning a career with opportunities for growth, development, and upward…
Added 4 mins ago
MI
LTL Warehouse Associate MS Mon-Fri 3:00pm-11:30pm
MSC Industrial Supply Co.
Mableton, GA
- $20 USD / hour
Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members professional journey not only benefits them individually…
Added 4 mins ago
MI
Shipping Clerk Mon-Fri 9:30am-6:00pm
MSC Industrial Supply Co.
Mableton, GA
- From $18.75 USD / hour
Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members professional journey not only benefits them individually…
Added 4 mins ago
MI
LTL Warehouse Associate VC Mon-Fri 3:00pm-11:30pm
MSC Industrial Supply Co.
Mableton, GA
- From $20 USD / hour
Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members professional journey not only benefits them individually…
Added 4 mins ago
MI
Warehouse Associate VC Mon-Fri 9:30am-6:00pm
MSC Industrial Supply Co.
Mableton, GA
- From $18.75 USD / hour
Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members professional journey not only benefits them individually…
Added 4 mins ago
MI
Warehouse Associate MS Mon-Fri 12:00pm-8:30pm
MSC Industrial Supply Co.
Mableton, GA
- $20 USD / hour
Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members professional journey not only benefits them individually…
Added 4 mins ago
Transfer Specialist
SCI Shared Resources, LLC
Sandy Springs, GA
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with…
Added 4 mins ago
Relationship Banker II - Smyrna Main Branch
Regions Bank
Smyrna, GA
…interested in beginning a career with opportunities for growth, development, and upward…
Added 4 mins ago
Manager, Manufacturing Engineering
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We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 4 mins ago
Manager, Store
Ross Stores, Inc.
Pooler, GA
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Added 4 mins ago
Designer III
Hargrove Engineers & Constructors
Carrollton, GA
Education: Bachelor or Master of Science degree in Electrical Engineering or Associate degree in Engineering Technology or Computer Aided Drafting and Design from an accredited university…
Added 4 mins ago
Assistant Nurse Manager, Med Surg with Telemetry Nights
AdventHealth
Rome, GA
…salary increases of up to 20%* through our Clinical Ladder Program based on experience, professional development, and achievement of advancement…
Added 4 mins ago
LS
LPN The Residence at Great Woods
LCB Senior Living
Norton, MA
- $40 to $43 USD / hour
The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has…
Added 4 mins ago
LS
Assistant Director of Nursing The Residence at Glastonbury
LCB Senior Living
Glastonbury, CT
- $46.5 to $49.5 USD / hour
Assist with the evaluation of resident needs and the development and revision of service plans as per state regulatory requirements.
Added 4 mins ago
Sales & Business Development Associate
Wolters Kluwer
Kennesaw, GA
As a Sales & Business Development Associate you will own prospecting and outreach across assigned territories and accounts. You'll generate pipeline through strategic outreach via multiple…

Closed listing

TDS Telecom

Account Manager-MDU Sales & Support

Bend, OR, United States

Pay Range (Hr./Yr.) $62,200.00/Yr. - $101,000.00/Yr.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: Pay Range (Hr./Yr.) $62,200.00/Yr. - $101,000.00/Yr.
Closing date: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Account Manager-MDU Sales & Support will manage a national portfolio of Multi-Dwelling Unit (MDU), Homeowners Association (HOA), Condominium Association (COA), Cooperative Association (Co-op), and other owner-governed community accounts and will serve as a key partner in supporting the growth, retention, and long-term success of customer relationships. Working directly with property owners, management companies, developers, builders, association board members, community association managers, and other key stakeholders, you will support contract renewals, service adoption initiatives, and customer engagement activities. You will help customers identify solutions that align with their needs while providing and maintaining knowledge of TDS products, services, and network delivery options.

Serving as a primary point of contact for assigned accounts, you will help foster strong customer relationships while collaborating with internal teams to support a positive customer experience. You will maintain a strong understanding of TDS products, processes, and systems that support the MDU and association-based customers. You will lead efforts to analyze and improve service penetration, customer retention, contract performance, and overall account health while resolving property, community, and project-related issues. Success in this role is measured by effective relationship management, customer retention, operational coordination, revenue growth, and the ability to support business objectives.

In this role, you will manage and support a portfolio of MDU, HOA, COA, and association-based customer relationships across multiple markets.

Location and Schedule: Hybrid work style with up to three days per week on-site in Bend, OR, Monday-Friday 8:00am-5:00pm PST.

Compensation: This is a salaried, non-commissionable role.

Responsibilities

Prepare and deliver customer presentations, proposals, and contract documentation to support service agreements and customer objectives. Manage a portfolio of MDU HOA, condominium, cooperative, and other owner-governed association accounts by leading service adoption initiatives, coordinating agreement renewals, and facilitating contract negotiations. Support the customer experience throughout the account lifecycle, including service changes, renewals, property transitions, and account support activities, while maintain strong customer relationships and retention.
Build and maintain relationships with customer stakeholders, including C-suite executives, property owners, community association managers, condominium and cooperative board members, HOA board members, attorneys, building managers, and developers. Serve as a primary point of contact for assigned accounts through a combination of virtual communications, board presentations, annual meetings, and in-person site visits. Partner with customers to understand business needs, address concerns, and identify opportunities to enhance service delivery, resident satisfaction, and long -term partnership value.
Develop, support and execute account strategies focused on customer retention, relationship development, and service adoption. Monitor customer and property trends, including service penetration, utilization metrics, customer satisfaction, contract performance and recommend actions to address opportunities or concerns. Maintain accurate customer records, activity tracking, account status updates, and forecasting information within CRM systems. Prepare reports and presentations regarding portfolio performance and strategic initiatives.
Coordinate with cross-functional teams to support a seamless customer experience across all customer touchpoints. Identify customer trends, program performance results, and process improvement opportunities. Collaborate with peers and business partners to improve communication, streamline processes, and enhance operational efficiency and customer support.
Attend customer meetings, networking events, association meetings, board meetings, annual association meetings and industry events as required. Provide information regarding industry trends, available technologies, and TDS products and services. Represent TDS professionally within property management and community association organizations and perform other duties as assigned.

Qualifications

Required Qualifications

Bachelor’s Degree or higher OR 4+ years professional work experience.
2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.
2+ years of experience in effective proposal and contract negotiations.
Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

Other Qualifications

Ability to travel up to 20% of the time annually.
Ability to work effectively with customers at “C-Level” and other levels of management.
Experience working with homeowner associations (HOAs), condominium associations (COAs), cooperative boards, community association management companies, or other owner-governed residential communities is preferred. Ability to present to and influence elected boards, association leadership, and property stakeholders is highly desirable.
Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.
Strong oral and written communication skills.
Excellent analytical skills.
Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.
Well organized, good time management skills, ability to multi-task and close attention to detail.
Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.
History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.
Ability to grasp new concepts quickly, willingness to learn and continue to learn.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, education assistance, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (6 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates).

Click here for more specific information regarding our comprehensive well-being program.

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards.

Pay Range (Hr./Yr.) $62,200.00/Yr. - $101,000.00/Yr.

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