Building Systems & Network Technology Technician

IT Support • Networking • Low Voltage • Security • Access Control • Smart Building Technology

Turn Your IT and Networking Skills into a Career in Smart Building Technology. If you're looking for a team that values your skills, supports your career growth, and gives you the opportunity to work with a wide range of technologies, tdgFacilities would like to meet you.

Location: Greater Cincinnati, Ohio Employment: Full-Time | Mobile Field Service Pay: $26–$32 per hour Schedule: Typically Monday–Friday, 7:30 AM–4:30 PM, with occasional rotating on-call responsibilities

tdgFacilities is looking for a full-time Building Systems & Network Technology Technician to support commercial customers throughout Greater Cincinnati. Have experience in IT support, computer networking, structured cabling, telecommunications, security systems, or technical field service? Your skills may be exactly what we're looking for.

Modern buildings operate on connected technology. Security cameras, access control systems, electronic locks, HVAC controls, lighting systems, sensors, and communication devices increasingly rely on networks, software, and low-voltage infrastructure. We're building a technical team that understands how these systems connect - and we're interested in people who enjoy technology, troubleshooting, and learning new things. You don't need to come from a traditional building maintenance background. If you're technically capable, mechanically inclined, and interested in expanding your skills into smart building systems, this could be a great next step in your career.

ABOUT THE POSITION

As a Mobile Building Systems & Network Technology Technician, you'll help install, troubleshoot, maintain, and support the connected technologies that keep commercial buildings operating. Your work may include troubleshooting network-connected security cameras, installing structured cabling, diagnosing access control devices, resolving communication problems, or supporting building automation systems. You'll also gain exposure to commercial doors, electronic hardware, building controls, and general facility systems. This is a hands-on field position, not a traditional desk-based IT help desk role. You'll work directly with equipment, technology, and customers at commercial facilities throughout the region. If you enjoy solving technical problems, working independently, and seeing the results of your work, we'd like to talk with you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Your responsibilities will include a combination of IT-related infrastructure, low-voltage technology, and commercial building systems. Networking, Connectivity & Low-Voltage Technology

• Install, troubleshoot, and maintain low-voltage cabling, connections, and devices.
• Support network-connected building equipment, including IP cameras, access control devices, controllers, and communication systems.
• Troubleshoot basic network connectivity, device communication, and configuration issues.
• Work with Ethernet, structured cabling, switches, PoE devices, and related infrastructure.
• Test cables, connections, power supplies, and communication pathways.
• Assist with technology upgrades, device replacements, and new equipment installations.

Security, Access Control & Smart Building Systems

• Install and troubleshoot electronic access control systems, card readers, electronic locks, and door controllers.
• Support CCTV, IP surveillance cameras, intercoms, and security devices.
• Diagnose low-voltage power, wiring, relay, sensor, and control problems.
• Assist with building automation, HVAC controls, and other connected building technologies.
• Troubleshoot door operators, electric strikes, request-to-exit devices, and related hardware.
• Perform inspections, preventive maintenance, and equipment testing.

Field Service & Facility Technology Support

• Respond to customer service requests and troubleshoot equipment problems.
• Support small installation projects, system upgrades, and equipment replacements.
• Assist with commercial doors, mechanical equipment, and general facility maintenance as appropriate to your training and qualifications.
• Collaborate with HVAC, electrical, plumbing, and facility maintenance technicians when systems overlap.
• Document service work, diagnostic findings, equipment information, and recommended repairs.
• Communicate professionally with customers, team members, and service coordinators.

QUALIFICATIONS

We welcome candidates with experience in ANY ONE of the following areas:

• IT support, desktop support, or technical help desk
• Computer networking or network infrastructure
• Network cabling, structured cabling, or telecommunications
• IT field service or technology installation
• Security cameras, CCTV, or surveillance systems
• Electronic access control or security systems
• Low-voltage electrical or electronic systems
• Building automation or HVAC controls
• Commercial electrical or industrial controls
• Commercial building maintenance or technical service

You do not need experience in every area listed. We recognize that many of the technical skills used in IT, networking, electronics, and building systems are transferable.

PREFERRED SKILLS & EXPERIENCE

• Strong troubleshooting and problem-solving abilities.
• Familiarity with basic networking concepts, including IP addresses, Ethernet, switches, and device connectivity.
• Experience with cabling, terminations, testing, or electronic equipment installation.
• Comfortable working with computers, software interfaces, and mobile applications.
• Ability to read technical documentation, wiring diagrams, or basic schematics.
• Familiarity with multimeters, cable testers, and other diagnostic tools.
• Basic understanding of electrical and low-voltage systems, or a willingness to learn.
• Mechanical aptitude and an interest in working with physical equipment.
• Ability to work independently and manage assigned service calls.
• Strong customer-service and communication skills.
• Valid driver's license and acceptable driving record.
• Ability to safely perform the physical requirements of field installation and maintenance work.

Certifications are a plus but not required. Relevant training or certifications in CompTIA A+, Network+, Cisco, structured cabling, security systems, access control, or building automation are welcome.

WHAT SUCCESS LOOKS LIKE

We're looking for someone who is curious about technology and enjoys figuring out why something isn't working. You might come from an IT support environment where you've diagnosed connectivity problems, a networking role where you've installed equipment, or a field service position where you've worked with electronic devices.

What matters most is your ability to:

• Troubleshoot problems logically and systematically.
• Apply existing technical skills to unfamiliar equipment and systems.
• Take ownership of service calls and follow through on solutions.
• Learn new technologies and develop additional hands-on skills.
• Communicate clearly with customers and coworkers.
• Recognize when additional technical expertise is needed.
• Maintain accurate service documentation.
• Work safely and professionally in commercial environments.
• Look beyond the immediate repair to identify opportunities for long-term reliability.

BENEFITS

• Medical, Dental & Vision Insurance
• Short-Term & Long-Term Disability
• Paid Time Off & Holidays
• 401(k)
• Company Vehicle for Service Delivery
• Phone Stipend

WHY JOIN tdgFacilities?

Build on the technical skills you already have while learning technologies that are becoming increasingly important in modern commercial buildings. Unlike traditional IT support positions focused primarily on computers and end users, this role provides exposure to the physical technology infrastructure of commercial facilities. You'll have opportunities to work with networking, connected devices, security systems, access control, building automation, electronic controls, and mechanical systems - all within one position.

Our team values work-life balance, teamwork, technical curiosity, and delivering results for our customers.

Whether your background is in IT, networking, low voltage, security, or building maintenance, we're interested in people who want to learn, solve problems, and grow their technical capabilities.

If you're ready to take your technical skills beyond the computer and into the connected buildings of tomorrow, we encourage you to apply.

tdgFacilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.