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WI
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TD Bank, N.A.

Lockbox Process Specialist II

Mount Laurel, NJ, United States

$22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Apply on td.wd3.myworkdayjobs.com About employer

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Job details

Pay: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

Pay Details:

$22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial BankingJob Description:

The Payments & Deposit Operations Representative I Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations function. Communicates with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.

*Fully On-Site/ Mt. Laurel, New Jersey/ Part-Time* Schedule: Monday & Friday 4:00 PM–9:30 PM & Saturday 7:30 AM–4:00 PM

Depth & Scope:

Works within well-defined guidelines, accountable for completing routine transactions or repetitive processes within standardized framework and generally with limited financial impact
Completes standard transactions using a limited number of systems and/or applications
Executes through a prescribed, established or documented set of parameters/procedures
Limited to low decision-making authority
Identifies issues and escalates internally; typically addressing routine requests requiring minimal discretion
Limited or first level (initial) interaction with internal partners
Focus of work is on the completion of day-to-day processes or activities however may include weekly or monthly routine activities
Requires entry or working level knowledge of processes/procedures

Education & Experience:

High School diploma

Customer Accountabilities:

Executes transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refers or escalates processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensures that service quality is maintained
Identifies opportunities to improve service delivery
Supports partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interacts with partners by responding to requests in an effective and timely manner
Uses effective relationship skills when communicating with partners/colleagues/customers

Shareholder Accountabilities:

Completes assigned workload to meet SLA requirements for service and productivity
Understands and applies operating policies and procedures
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Supports the timely and accurate completion of business processes and procedures
Escalates non-standard or high-risk activities as necessary
Supports and participates in process improvement opportunities
Ensures necessary due diligence to support the accuracy of all transactions/activities
Be knowledgeable of and complies with Bank Code of Conduct

Employee/Team Accountabilities:

Participates fully as a member of the team, promotes team effectiveness and contributes to a positive work environment
Supports the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and shares ideas
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Skills

Decision making
Confidentiality
Business processes
Process improvement
Performance management
Office equipment
Understand instructions

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Work requirements

Jobs in the United States