Director of Engineering Services

Job Type: Exempt, Full-Time

Duration of role: Permanent

Number of Positions: 1

Reporting to: Director of Engineering

Location: Remote/ Hybrid (Columbia, MD)

About Us

Tate Americas is a key business within Kingspan Data Solutions and is at the forefront of delivering integrated solutions to the rapidly expanding data center market. We combine engineering expertise, advanced manufacturing and operational excellence to deliver complex, mission-critical projects for some of the world’s largest technology companies.

With significant investment and ambitious growth plans, Tate is evolving beyond traditional manufacturing to become a fully integrated solutions provider, offering customers a seamless delivery model from design and manufacturing through installation, commissioning and final handover.

About the Role

The Director of Engineering Services is responsible for the engineering governance, systems, processes, controls, and continuous-improvement capabilities that enable consistent, high-quality engineering delivery across the Americas.

This role establishes the operating framework that connects front-end solutions development, design engineering, manufacturing, quality, and product engineering. The Director ensures that engineering information is accurate, controlled, traceable, and effectively translated into manufacturable solutions throughout the product and project lifecycle.

The role will lead centralized engineering services and partner closely with Design Engineering, Manufacturing, Quality, Supply Chain, Product Engineering, and Solutions Engineering to identify systemic issues, improve processes, manage engineering changes, and ensure lessons from manufacturing and field execution are incorporated into future designs and solutions.

What You’ll Do

• Lead centralized Engineering Services, including engineering governance, process ownership, systems, configuration management, document control, and continuous improvement.
• Establish and maintain a clear engineering operating framework covering standards, workflows, approvals, handoffs, controls, and accountability across the engineering lifecycle.
• Own the Engineering Change Notice / Engineering Change Order process and ensure changes are properly evaluated, approved, documented, communicated, implemented, and verified.
• Establish effective configuration management, drawing control, revision control, part-number governance, and engineering document-control practices.
• Define and maintain governance for engineering BOM creation, modification, approval, and release in partnership with Design Engineering, Manufacturing, and Supply Chain.
• Ensure engineering master data, technical documentation, drawings, models, specifications, and BOMs are accurate, complete, current, and traceable.
• Establish engineering standards, design rules, technical guidelines, templates, approval matrices, and process requirements that promote consistency and reuse.
• Develop and maintain engineering process maps, operating procedures, work instructions, and control plans across the engineering organization.
• Lead the identification, prioritization, and implementation of engineering process-improvement initiatives.
• Establish mechanisms to capture manufacturing issues, quality escapes, field feedback, rework, and recurring production constraints and translate them into actionable front-end design, solutions-development, and process improvements.
• Ensure manufacturing and quality issues are analyzed for systemic root causes rather than addressed only through project-specific corrections.
• Create effective feedback loops between Manufacturing, Quality, Design Engineering, Solutions Engineering, Product Engineering, and Project Management.
• Partner with front-end Solutions Engineering and Product Engineering to ensure lessons learned, manufacturing requirements, standard work, and approved design solutions are incorporated into future proposals, product configurations, and customer solutions.
• Lead root-cause analysis and corrective-action processes for recurring engineering errors, drawing and BOM issues, uncontrolled changes, manufacturability problems, and technical failures.
• Establish engineering quality, process, and performance metrics and use them to identify trends, prioritize improvement work, and measure results.
• Conduct periodic process audits and reviews to assess compliance, effectiveness, and opportunities for simplification or standardization.
• Lead engineering requirements and governance for PLM, ERP, CAD, data-management, and related engineering systems in partnership with IT and business stakeholders.
• Ensure engineering systems support effective workflow management, approvals, traceability, reporting, and controlled release of engineering information.
• Partner with Design Engineering to enable efficient project execution while maintaining appropriate technical, process, and configuration controls.
• Partner with Product Engineering and R&D to ensure new products, design standards, and approved solutions are documented, controlled, manufacturable, and effectively transitioned into production use.
• Partner with Manufacturing, Quality, Supply Chain, IT, and other functions to improve the flow, accuracy, and usability of engineering information throughout the business.
• Build and develop a high-performing engineering-services team with clear ownership, strong process discipline, and a continuous-improvement mindset.

Additional Expectations

• Serve as the senior owner of engineering governance, process discipline, and engineering information integrity.
• Establish practical controls that improve quality, speed, and predictability without creating unnecessary bureaucracy.
• Create consistency across engineering teams, locations, product lines, and project types.
• Promote a culture in which manufacturing and quality issues are treated as inputs to improve upstream engineering and solutions development.
• Ensure engineering decisions, changes, and approvals are appropriately documented, traceable, and communicated.
• Identify systemic weaknesses in engineering processes and implement scalable, sustainable solutions.
• Build strong cross-functional relationships and create effective accountability across organizational boundaries.
• Use data, audits, and structured problem-solving to drive measurable improvement.
• Develop technical and process leaders who can sustain standards and continuously improve the engineering operating system.
• Balance engineering rigor and control with the speed required in a high-growth, project-driven environment.
• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
• Success in this role will be measured through improved engineering process adherence, effective and timely ECN/ECO execution, reduction in recurring engineering and manufacturing issues, improved drawing and BOM accuracy, stronger configuration and revision control, reduced rework and quality escapes, improved manufacturability of new and modified solutions, effective incorporation of manufacturing feedback into front-end development, adoption of standardized engineering processes, and the overall reliability, traceability, and usability of engineering information throughout the business.

What You’ll Bring

• Bachelor’s degree in Engineering, Manufacturing, Operations, or a related technical discipline; advanced degree preferred.
• Significant progressive experience in engineering leadership, engineering operations, manufacturing engineering, product development, quality, or a related function.
• Demonstrated experience establishing and managing engineering governance, process standards, configuration management, document control, and engineering change processes.
• Strong experience with ECN/ECO processes, revision control, BOM governance, product lifecycle management, and controlled release of engineering information.
• Demonstrated success leading cross-functional process-improvement initiatives involving Engineering, Manufacturing, Quality, Supply Chain, and/or Product Development.
• Experience translating manufacturing issues, quality findings, and field feedback into upstream design, product, process, or solutions improvements.
• Strong understanding of design-to-manufacture processes, engineering handoffs, manufacturability, production constraints, and engineering information flows.
• Experience with PLM, ERP, CAD/data-management, workflow, and engineering systems.
• Experience developing engineering standards, operating procedures, process metrics, audit programs, and continuous-improvement practices.
• Experience leading centralized technical, engineering operations, process, systems, or quality teams.
• Strong problem-solving, organizational, analytical, and cross-functional leadership skills.
• Ability to translate technical and process requirements into practical, scalable business processes.
• Engineering licensure or equivalent professional registration preferred.

What You'll Get

• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment is contingent upon the successful completion of post-offer requirements, including a background check and drug screening, in accordance with company policy and applicable laws.