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Junior IT Operations & Support Specialist
Crown Innovations, Inc.
Arlington, VA
- $60,000 to $75,000 USD / year
Crown Innovations is seeking a customer focused and technically capable Junior IT Operations & Support Specialist to provide day-to-day technology support for approximately 275 employees…
Added 1 min ago
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Administrative Assistant 1 (NY HELPS), Financial Aid Office
SUNY Cortland
Cortland, NY
- $42,209 to $49,841 USD / year
The Administrative Assistant 1serves as the primary administrative support for the Financial Aid Office and staff. This position provides key operational coordination, assists with budget…
Added 1 min ago
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Desktop Support Technician II
NMT
Buffalo, NY
- $24 to $28 USD / hour
Nissha Medical Technologies is looking for a Desktop Support Technician II to join our Information Technology team! This role is responsible for providing advanced technical support to end…
Added 1 min ago
Electrode Designer
NMT
New Richmond, WI
…some of the most challenging manufacturing problems in medical technology. Located in New Richmond, Wisconsin, this campus brings together deep expertise in micro molding, precision…
Added 2 mins ago
Lead Engineering Technologist (Air Operated Valve) - Brunswick Nuclear Plant
Duke Energy
Southport, NC
Either 6+ years of relevant industry experience coupled with a Bachelor of Science in Engineering or Engineering Technology, or 8+ years of experience and Associate Degree in Engineering or…
Added 2 mins ago
WORKPLACE SERVICES COMMUNITY AMBASSADOR- CHICAGO, IL
Compass Group, North America
Chicago, NC
…industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate…
Added 2 mins ago
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Customer Service Support Representative
Labcorp
Remote, United States
- $17.75 to $23 USD / hour
…and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most…
Added 2 mins ago
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CUSTOMER SERVICE SUPPORT REPRESENTATIVE
Labcorp
Remote, United States
- $17.75 to $23 USD / hour
…and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most…
Added 2 mins ago
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Parts Room Associate
ManpowerGroup
Lincolnton, NC
- $18.5 USD / hour
A growing parts distribution operation in Lincolnton, NC is looking for a dependable Warehouse Associate to support daily inventory, shipping, receiving, and order fulfillment activities.…
Added 2 mins ago
Sr Cybersecurity Engineer
MSC Industrial Supply Co.
Davidson, NC
Support vulnerability management by validating exposure, prioritizing remediation, partnering with technology owners, evaluating exceptions, and confirming corrective actions.
Added 2 mins ago
Sr. Data Steward
MSC Industrial Supply Co.
Davidson, NC
…complex data challenges, and establish repeatable processes to support associate and customer experience improvements. The ideal candidate is a collaborative problem solver who enjoys…
Added 2 mins ago
Software Developer, Master Data Management
MSC Industrial Supply Co.
Davidson, NC
Keeps current with new technology and techniques for solving business problems
Added 2 mins ago
Pharmacy Technician II
HCA Healthcare
Marion, NC
Preferred Education: Associate's degree in Pharmacy Technology
Added 2 mins ago
Sr Surgical Technologist
HCA Healthcare
Marion, NC
Required Education: graduate of an approved Surgical Technologist course with an Associate of Science in Surgical Technology or Applied Science
Added 2 mins ago
Field Technician - Construction | Mechanical and Piping
VITAL Fuel Systems
Apex, NC
…supports, and related systems for some of the worlds largest technology companies. This is a hands-on construction role for someone with a strong mechanical or industrial construction…
Added 2 mins ago
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Warehouse Associate
ManpowerGroup
Apex, NC
- $17 USD / hour
Our client, Dell Manufacturing, is seeking a Warehouse Associate to join their team. As a Warehouse Associate, you will be part of the Warehouse Operations team supporting daily production…
Added 2 mins ago
Front Line Manufacturing Manager - Upstream Bulk Drug Substance - Days
Amgen
Holly Springs, NC
Shift Support: Work non‑standard hours as required, transitioning to a 12‑hour 2‑2‑3 day shift supporting 24/7 operations
Added 2 mins ago
Mfg Tecnologies Sr Mgr
Amgen
Holly Springs, NC
Associate’s degree and 10 years of Manufacturing support experience
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Supervisor, Specialty Testing Denial Management / Appeals - HYBRID
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Burlington, NC
· Support technology and workflow implementations through business requirements gathering, user acceptance testing, change adoption activities, and post-implementation monitoring.
Added 2 mins ago
Accounts Receivable Specialist I - Remote
Labcorp
Remote, United States
…and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most…
Added 2 mins ago
Computer Hardware Inventory Management
CTG
Morrisville, NC
Understanding of IT support, hardware inventory management, and materials tracking processes.
Added 2 mins ago
Recruiter - IHA
ManpowerGroup
Morrisville, NC
Provide guidance and support to candidates throughout the recruitment process, including interview preparation and post-interview feedback.
Added 3 mins ago
Assistant Branch Manager
Woodforest National Bank
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· Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.
Added 3 mins ago
Diagnostic Radiologic Technologist
Veterans Affairs, Veterans Health Administration
Fayetteville, NC
Selective Service Registration is required for males born after 12/31/1959
Added 3 mins ago
Power Engineering Technologist I - CC
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Support Project Design & Preparation: Assist with the development of complete project and job packages, including drawings, material lists, estimates, and requisitions, using company and…

Task Force Tips

Service and Lab Technician

Valparaiso, IN, United States

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Job details

Experience: o 2+ years of hands-on experience in mechanical repair, service, test lab or assembly work, preferably in an ISO-certified manufacturing environment.
Posting language: English

Original job description

The Service and Lab Technician is a hands-on hybrid role that supports Service, Engineering, Customer Service and Production. This person repairs and tests customer tools, teaches service classes, and helps the customer service team with technical questions, order entry and customer calls. When Engineering needs support, this person runs validation testing in the AMKUS lab, including durability cycle tests, load checks and teardown of field returns. The role also serves as backup on the assembly line when needed. Priorities shift week to week, so the ideal candidate is flexible, organized and focused on the critical few priorities that most affect safety, quality and customer response time.

ESSENTIAL FUNCTIONS

Tool Service and Repair · Disassemble, analyze, repair and rebuild customer-returned rescue tools, pumps, hoses and accessories within company turnaround targets. · Process return goods authorizations (RGAs) and warranty repairs; record findings, parts used and labor time in the ERP system. · Perform final pressure and function testing to confirm compliance with company specifications and applicable NFPA standards; keep detailed records of test results and failures by model. · Ensure service repairs meet the same quality, documentation and inspection standards as new production. · Stay current on product and part revisions by working closely with Service, Engineering and Quality. Service Training · Teach service and maintenance classes to dealers, fire departments and other customers at our facility. · Help develop and update training materials, service manuals and hands-on demos. · Track class attendance and technician certifications. · Maintain demonstration and training equipment. Customer Service Support and Backup · Answer technical service questions from dealers and customers by phone and email. · Serve as backup to the customer service team, answering customer calls and placing orders when needed. · Help troubleshoot tool issues and recommend repair or replacement options. · Work with customer service on RGAs, service quotes, parts identification, service timelines and repair status updates. Lab Testing (Engineering Support at Amkus) · Set up, run and monitor tests per test procedures and engineering requests, including durability cycle tests and load measurement checks. · Inspect parts before, during and after testing; document wear, damage and failure modes with notes and photos. · Tear down field returns in a controlled, documented way to preserve evidence and support failure investigations. · Record test data and prepare clear test summaries for engineers. · Build prototype and sample tools and sub-assemblies to drawings and work instructions. Production Line Backup · Support the assembly line when needed to meet production schedules. · Assemble and test tools to approved work instructions, standard work and torque requirements. Quality and Continuous Improvement · Follow ISO quality system requirements, including documentation control and traceability. · Identify, tag and contain nonconforming material according to established procedures. · Identify recurring field and service issues; support root cause analysis and corrective and preventive actions (CAPA) with Engineering and Quality. · Offer suggestions to improve products, processes and service workflows; participate in Lean and Kaizen activities. · Keep service and lab areas clean, organized and 5S compliant. · Track parts, fixtures, test samples and service inventory; flag calibration due dates on test equipment. · Follow all OSHA and company safety rules, including safe work around hydraulic pressure and high loads.

Qualifications

· Required o High school diploma or GED. o 2+ years of hands-on experience in mechanical repair, service, test lab or assembly work, preferably in an ISO-certified manufacturing environment. o Strong mechanical aptitude with hand and power tools, torque wrenches, presses and test equipment. o Able to read and interpret drawings, technical manuals, test procedures, instruments and gauges. o Able to use measuring tools (calipers, micrometers, gauges) and perform basic math to calculate test results. o Clear, professional communication with customers and coworkers by phone, email and in person, including taking customer calls and entering orders. o Comfortable presenting and teaching small groups. o Able to manage several tasks at once and shift priorities in a fast-paced, high-mix environment. o Accurate record keeping and basic computer skills (ERP, order entry, Excel, Word, email). · Preferred o Associate degree or technical certificate in mechanical, hydraulic or engineering technology. o Experience with hydraulic systems, pumps or high-pressure equipment. o Fire service, rescue or emergency equipment background, including knowledge of NFPA standards. o Experience teaching technical or hands-on training classes. o Experience with cycle test rigs, load cells and data acquisition systems. o Experience with teardown and failure analysis of field returns. o Understanding of Lean, 5S and ISO 9001.

DIFFICULTY OF WORK AND WORK ENVIRONMENT

The work environment conditions described are representative of those an employee encounters while performing the essential functions of this position. · Stand and walk for long periods; crouch, kneel, bend and reach. · Lift and carry up to 75 lbs regularly. · Close vision, color and depth perception, and frequent handling and grasping of tools and parts. · Work in a manufacturing environment with exposure to noise, temperature changes, hydraulic fluids and heavy machinery. · Wear required PPE in lab, service and production areas, including safety glasses and safety shoes. · Work at both the TFT and AMKUS facilities, and occasional extended hours.

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Jobs in the United States