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Added 4 mins ago
Digital Support Specialist for the Division of Budget & Program Operations (City HAP Program)
City of New York
New York City, NY
- Perform routine system administrative functions including setting up or updating accounts; password resets; transmitting, downloading, processing of files; and distributing reports.
Added 6 mins ago
PF
Weigh Price Label Associate - 2nd Shift
Perdue Farms, Inc.
Delaware, MI
- $17.75 USD / hour
…the products customers rely on every day. As a WPL Production Associate, you will play a key part in keeping our production and distribution operations running smoothly in a fast-paced…
Added 6 mins ago
Customer Service Associate - Morning Shift
Raising Cane's
Canton, MI
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In…
Added 6 mins ago
W
(USA) Freight Flow Associate
Walmart
Novi, MI
- $20 to $28 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 6 mins ago
Software Engineer – MDM Automation & Integration
HTC Global Services Inc
Troy, MI
Strong understanding of JSON and API-based data processing.
Added 7 mins ago
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Retail Stocking Team Supervisor - Full-Time
Burlington
GRAND RAPIDS, MI
- $15.73 to $17.73 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 12 mins ago
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Business Operations Associate
Jobgether
Remote, United States
- $92,000 to $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Associate based in United States.
Added 24 mins ago
Solid Waste Engineer
Idaho Division of Human Resources
Boise, ID
· Prepare technical engineering review comments, recommendations, conditions for approval, and correspondence necessary for processing submittals following regulatory time-frames.
Added 35 mins ago
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Warehouse Associate - Records Management
Spherion
Everett, WA
- $20.77 USD / hour
Spherion is seeking a dependable, physically active Records Specialist / Warehouse Associate to join our team. In this role, you will play a key part in managing, moving, and organizing…
Added 51 mins ago
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Administrative Assistant - Planning and Institutional Effectiveness
Cabrillo College
Aptos, CA
- $44.04 to $59.02 USD / hour
…inclusive and equitable campus environment. This is a full-time, twelve (12) months per year…
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Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Joint Base Lewis-McChord, WA
- $19 to $25 USD / hour
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Added 1 hour ago
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SALES MANAGER (AUTO PARTS RETAIL) NF3
U.S. Marine Corps
Twentynine Palms, CA
- $22 USD / hour
…application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC Â§ 3326, recently retired Servicemembers are subject to a 180-day…
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Nurse (Infection Control)
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Poplar, MT · Crow Agency, MT
- $98,244 to $127,725 USD / year
…credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of…
Added 1 hour ago
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Nurse (Infection Control)
Indian Health Service
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- $98,244 to $127,725 USD / year
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Advanced Practice Nurse (Nurse Practitioner)
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- $117,383 to $164,017 USD / year
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Medical Administration Officer
Veterans Health Administration
Manchester, NH
- $120,548 to $156,715 USD / year
…Veteran Medical campus. The Business Office Chief reports to the Associate Medical Center…
Added 1 hour ago
Grievance & Appeals Representative
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Added 1 hour ago
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Medical Records Technician (Coder-Outpatient)
Veterans Health Administration
Versailles, KY
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Added 1 hour ago
CT Technologist Outpatient Imaging
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Participates in image reconstruction, post-processing, and image quality review activities under supervision.
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Provides input into selection decisions and disciplinary matters; assists with processing payroll for the Office of the Board of Supervisors.
Added 1 hour ago
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(USA) Freight Flow Associate
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- $19 to $27 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 1 hour ago
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Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are…
Added 1 hour ago
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ASSISTANT COLLECTION OFFICER (TEMPORARY)
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Buffalo, NY
- $25.1 to $28.23 USD / hour
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Added 1 hour ago
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Supervisory Medical Administration Officer
Veterans Health Administration
Gainesville, FL
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Supervisory Medical Administration Officer (Chief of Medical Administrative Service) reports directly to the Associate Director for Operations and serves as the principal advisor to the…

Tarbell Management Group

Crewmember

Massena, NY, United States

From $16 USD / hour

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Job details

Pay: From $16 USD / hour
Posting language: English

Original job description

Position: Crewmember Department: Tim Hortons Location: Massena, NY Status: Part-Time | Non-Exempt Reports to: Tim Hortons Manager

Company Overview Tarbell Management Group (TMG) is a proud Mohawk family-owned enterprise dedicated to its mission of “empowering economic sovereignty for Tribal Nations and trusted partners”. TMG has grown from a small local business into a diversified organization serving Indian Country and beyond, with operations spanning petroleum wholesale and transportation, convenience and restaurant services, tobacco manufacturing, brand management and national distribution and shared services.

Our Core Values:

TMG offers a competitive total rewards package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off, telemedicine access, optional Aflac coverage, and other employee benefits that support work-life balance and well-being.

JOB SUMMARY:

In the role of a Tim Hortons crew member, your primary objective is to prioritize customer service. Collaboration with your team is essential, and you should be available to work any shift any day. You will be trained on a computer-based system to facilitate all product builds. Your responsibilities will include maintaining cleanliness and stocking the front counter and drive-thru area, as well as processing customer orders and handling cash through an in-house POS system.

ESSENTIAL JOB FUNCTIONS

Customer Service

· Demonstrates that customer service is his/her number one priority.

· Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you.

· Responds to customers in a friendly manner with an appropriate sense of urgency.

· Suggest products, combos, or sizes appropriately.

· Resolves customer concerns and complaints in a friendly manner.

· Keeps the front counter/drive-thru area clean, stocked, and ready for rush periods.

· Follows proper order-taking and cash procedures (using an in-house POS system)

Policies & Procedures

· Follows all store policies and procedures (e.g. cash handling procedures, hand washing, back door policy, break policy, injury & illness reporting policy)

· Reports all accidents, unsafe conditions, and security incidents to management.

· Maintains a neat, clean, and professional appearance.

· Follows all production policies and procedures consistently (glaze, pastries, etc.)

· Only operates equipment if properly trained and by applicable laws.

· Arrives at the store at the scheduled time and prepares to work. Follows all break/meal period rules, minimizes absences/tardiness, and follows all applicable call-in/call-off procedures.

Operations

· Always follow Tim Hortons standards and guidelines when preparing products for our customers.

· Always record coffee times on the pots and discard expired coffee.

· Prepares soups, sandwiches, bagels, and accompaniments as required, following the order monitor to ensure the accuracy of each order.

· Minimizes food waste and ensures freshness by making smaller quantities of food more often throughout the day and records baked items and waste on the production sheet.

· Responds to showcase needs with an appropriate sense of urgency.

· Adheres to product shelf life and minimum quantity standards.

· Receives deliveries and ensures that the temperature, quality, and dates of the received products are correct.

· Supports a clean dining/baking environment through regular clean-up.

· Regularly takes temperatures of the required product, fridges, and freezer and records information in the Time & Temperature Log

· Follows proper hand washing techniques and all sanitation guidelines.

Teamwork

· Works together with our team members, demonstrating proficient interpersonal skills, to provide the best possible service to our customers.

· Displays and maintains positive behaviors toward job and company.

· Helps to create a positive, harassment-free, and discrimination-free work environment.

· Reacts positively when asked to perform a special task or assignment.

SUCCESS FACTORS

We will know the Crew Member is successful when:

· They project a professional, friendly, and conservative image by following the Tim Hortons uniform.

· Computer-based training has been completed 100%

· Individual follows the attendance policy as outlined in the Associate Handbook

· They can provide proper product builds.

· They are observed upselling.

BEHAVIORAL CHARACTERISTICS

· Must have exceptional interpersonal and communication skills.

· Must have the ability to interact with all levels of employees and customers directly and over the phone.

· Must consistently positively represent Tim Hortons and TMG.

· Must be respectful of professional boundaries.

QUALIFICATIONS

· Previous customer service/baking experience is considered an asset.

· Reliability and ability to work flexible hours.

· Strong communication and interpersonal skills

· Ability to adhere to policies/procedures/standards (written and oral)

· Able to operate effectively as part of a team in a fast-paced environment.

· Ability to make correct changes (basic mathematical skills)

POSTURAL & PHYSICAL DEMAND REQUIREMENTS

· Frequent reaching above waist, chest, and shoulder level as well as below waist level

· Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls, etc.,)

· Continuous standing on tiled surfaces for all tasks

· Frequent hip flexion while walking for all tasks.

· Frequent lifting of boxes of supplies / Products weighing from <5 – 50 lbs. vertically from floor to knuckle height.

· Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height.

· Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

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More about this job

Skills

Customer service
Collaboration
Stocking
Process customer orders
Cash handling
Reporting
Sanitation
Teamwork
Interpersonal skills
SuccessFactors
Upselling
Communication skills

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