Reception Greeter

Description

Tanner Clinic has an immediate opening for a full-time Reception Greeter at the Layton Parkway Clinic:

Hours: Monday - Friday, 6:30 am-12:30 pm

Essential Job Responsibilities:

• Greet patients as they enter and leave the building
• Direct and escort patients to physician offices/Clinic departments
• Provide information to patients about how to make an appointment
• Assist patients with the use of wheelchairs and wheel them to the appropriate doctor’s office if needed
• Monitor the work area to ensure that it remains safe, secure, and well-maintained.
• Other duties as assigned

Requirements

Education: None

Experience:

• Excellent interpersonal and communication skills
• Previous customer service healthcare experience preferred

Performance Requirements:

Knowledge:

• Knowledge of medical terminology and organization services

Skills:

• Skill is providing excellent customer service

Abilities:

• Adequate hearing to speak with patients
• Ability to speak clearly and loudly enough to be heard by patients
• Ability to get appropriate information from patients
• Ability to calms, or defuses irate patients by working with them to identify concerns

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder