COUNT TEAM SUPERVISOR

Job Summary:

The Count Team Supervisor has overall direction and responsibility, including training, for soft count team members and maintains authority and supervisory capacity over the Count Team Member.

Job Description

Core Values & Expectations:

• Treat all other co-workers with dignity and respect regardless of position.
• Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
• Always be honest. Admit mistakes, learn from mistakes, and move forward.
• Demonstrate an ability to accept constructive criticism and guidance from supervisors.
• Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
• When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.

Major Responsibilities/Activities:

• Supervises and oversees the staff counting all the contents of table games, card games and currency acceptor drop boxes and recording counts and transaction amounts (i.e., table game fills and credits) on appropriate form or entering amounts into computer terminal.
• Responsible for counting the contents of all table games and card games drop boxes and all currency acceptors drop boxes. Leads the Soft Count Team members.
• Obtains keys to contents of drop boxes from locked key boxes only when security and three other Drop Team Members are present.
• Performs functions of subordinates, as required.
• Ensures that casino currency is counted by the Soft Count Team Members using procedures that follow the ICS and Santa Ana Star Casino policies and procedures.
• Completes count sheets and ensures proper signatures are present.
• Completes the Transfer Sheet Forms (when performing recorder function).
• Transfers counted currency to vault along with security and vault personnel.
• Returns keys to access contents of drop boxes to locked key boxes only when security and three other Soft Count Team Members are present.

Minimum Requirements:

• Preference is given to qualified Santa Ana Tribal Members.
• High School Diploma or GED.
• Must be able to read, write, speak, count and understand English.
• One year cash handling experience.
• One-year supervisory experience.
• Must be able to operate, maintain and troubleshoot currency counting equipment.
• Must be able to work a flexible schedule.
• Must have experience in Excel, Word, and Windows
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
• A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
• All employees are required to proficiently use a smartphone for company applications, email, and text.

Equipment Used

• Smartphones, computers, timeclocks, and all other equipment assigned to the position.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate-controlled non-smoking environment.