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Added 2 days ago
TF
Advanced Practice Provider- Pediatrics - Casual Part Time
Tahoe Forest Health System
Truckee, CA
- $80.87 USD / hour
- Part-time
Current ANCC (American Nurses Credentialing Center) or AANP (American Academy of Nurse Practitioners) certification required
Added 2 days ago
Current Department Employees: Lead Staff Nurse - Med/Surg
Tahoe Forest Health System
Truckee, CA
This is a open to both full-time and part-time employees and is a day shift opportunity
Added 2 days ago
Current Department Employees: Lead Staff Nurse - Med/Surg
Tahoe Forest Health System
Truckee, CA
This is a open to both full-time and part-time employees and is a night shift opportunity
Added 2 days ago
Current Department Employees Only: Lead Staff Nurse - ICU
Tahoe Forest Health System
Truckee, CA
This is a open to both full-time and part-time employees and is a night shift opportunity
Added 2 days ago
TF
Staff Nurse - ICU - Per Diem
Tahoe Forest Health System
Truckee, CA
- $70.17 USD / hour
Added 2 days ago
TF
Patient Care Tech/Unit Clerk - ICU - Part Time
Tahoe Forest Health System
Truckee, CA
- $26.42 USD / hour
- Part-time
This is a part-time, day shift position
Added 3 days ago
TF
Access Center Representative I - Temporary
Tahoe Forest Health System
Reno, NV
- $29.17 USD / hour
Added 4 days ago
TF
Physical Therapist
Tahoe Forest Health System
Tahoe City, CA
- $58.63 USD / hour
Added 4 days ago
TF
Coordinator Clerical Support Surgical Services - Part Time
Tahoe Forest Health System
Truckee, CA
- $30.64 USD / hour
- Part-time
Added 7 days ago
TF
Patient Care Tech/Unit Clerk - Med/Surg
Tahoe Forest Health System
Truckee, CA
- $26.42 USD / hour
Added 7 days ago
TF
Current Department Employees: Supervisor Community Pharmacy Pharmacists
Tahoe Forest Health System
Truckee, CA
- $190,216 USD / year
Added 7 days ago
TF
Current Department Employees: Staff Nurse - Med/Surg
Tahoe Forest Health System
Truckee, CA
- $70.71 USD / hour
New employees hired into the District after September 1, 2012 must have California and Nevada RN licenses · If hired as a temporary or seasonal RN, must have current CA RN license only
Added 10 days ago
TF
Environment of Care/Security Manager
Tahoe Forest Health System
Truckee, CA
- $116,771 USD / year
Must have exceptional organizational skills and be able to work independently, with little supervision
Added 10 days ago
TF
Certified Nurses Aide - Per Diem
Tahoe Forest Health System
Truckee, CA
- $32.81 USD / hour
Added 10 days ago
TF
Medical Assistant - Primary Care
Tahoe Forest Health System
Tahoe City, CA
- $28.65 USD / hour
Added 15 days ago
TF
Medical Assistant/Phlebotomist II - Cancer Center
Tahoe Forest Health System
Truckee, CA
- $33 USD / hour
Compliance with any future change in testing or certification required by California State legislature
Added 15 days ago
TF
Patient Care Tech/Unit Clerk - Med/Surg - Per Diem
Tahoe Forest Health System
Truckee, CA
- $29.72 USD / hour
Added 15 days ago
TF
Patient Care Tech/Unit Clerk - Med/Surg
Tahoe Forest Health System
Truckee, CA
- $26.42 USD / hour
This is a full-time, day shift position
Added 16 days ago
TF
Patient Care Tech/Unit Clerk - Med/Surg - Part Time
Tahoe Forest Health System
Truckee, CA
- $26.42 USD / hour
- Part-time
This is a part-time, night shift position
Added 17 days ago
TF
Physical Therapist - ECC/SNF
Tahoe Forest Health System
Truckee, CA
- $58.63 USD / hour
Added 17 days ago
TF
Staff Nurse - Surgical Services - Per Diem
Tahoe Forest Health System
Truckee, CA
- $79.54 USD / hour
Effective December 2022, if hired as a temporary or seasonal RN, must have current CA RN license only
Added 17 days ago
TF
Advanced Practice Provider - Urgent Care (NP/PA)
Tahoe Forest Health System
Truckee, CA
- $80.87 USD / hour
Current ANCC (American Nurses Credentialing Center) or AANP (American Academy of Nurse Practitioners) certification required
Added 18 days ago
TF
Clerical Support - Cancer Center
Tahoe Forest Health System
Truckee, CA
- $27.08 USD / hour
Added 29 days ago
TF
Lactation Care Coordinator - Temporary
Tahoe Forest Health System
Truckee, CA
- $73.72 to $77.41 USD / hour
Added 1 month ago
TF
Process Improvement Specialist
Tahoe Forest Health System
Truckee, CA
- $82,992 USD / year

Closed listing

Tahoe Forest Health System

Access Center Representative I - Temporary

Reno, NV, United States

$29.17 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $29.17 USD / hour
Experience: No educational requirement and 6 months to 1 year of experience
Posting language: English
Posted: Oct 26, 2026

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Original job description

Archived listing. The details below describe a past opening.

Bargaining Unit: EA

Rate of Pay: $29.17hour + DOE

Summary

Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital’s main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for primary care and specialist consults, diagnostic imaging and other referrals as assigned.

Access Center tasks include:

• Scheduling

• Pre-registration

E-verifying
Determining and collecting the patient’s out-of-pocket expenses (co-pays, deductibles, etc.)
Signing patients up for self-service options
Authorizations

Essential Duties and Responsibilities

• Schedules appointments for primary care, specialty providers and hospital services.

Provides information to callers including directions, addresses, telephone numbers, appointment times, etc.
Answers incoming phone calls to hospital’s main numbers, routes calls appropriately.
Serves as the primary point of contact for patients scheduling outpatient appointments in the District; may be via telephone or electronic means.
Educates patients on various self-service programs offered by the District (patient portal, etc.).
Works with patients, families, providers, clinical and non-clinical staff to coordinate the patient’s experience through-out the process of accessing healthcare.
Interviews patients to effectively schedule and register.
Collects, verifies and updates patient demographics, guarantor information and insurance information.
Establishes eligibility and verifies benefits.
Determines and collects co-pays and estimated out-of-pocket expense as appropriate.
Advises patient and families of hospital financial policies.
Refers to financial counselor as appropriate.
Obtains authorizations if assigned.
Follows established parameters to ensure procedures, treatments, tests, and appointments are scheduled with the required amount of time and with the appropriate resources.
Articulates information in a manner that patients, guarantors, and family members understand.
Key contributor to patient satisfaction initiatives by participating in process improvement activities as well as providing a high quality contact experience for the patient with every interaction.
Provides the patient with preparation instructions pertinent to their service.
Communicates regularly with patients, families, care-givers, providers, clinical and non-clinical staff as necessary for the completion of authorizations.
Contacts the insurance company and requests authorization; documents completely the interaction in the Electronic Medical Record (EMR), including person(s) spoken to, outcome and any authorization numbers.
Follows up with providers and patients regarding denied authorizations or requests for additional information.
Reads and interprets provider notes in order to obtain authorization.
Confirms medical necessity of ordered procedure(s).
Prioritizes tasks and follows work through to completion.
Follows established parameters to ensure procedures, treatments, tests, and appointments are authorized completely.
Navigates multiple computer applications and interprets financial and insurance information.
Performs to department productivity and accuracy expectations.
Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

No supervisory responsibilities

Minimum Education/Experience

No educational requirement and 6 months to 1 year of experience

Required Licenses/Certifications

None

Other Experience/Qualifications

Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation.
Excellent customer service skills.
Self-motivated and goal oriented with the ability to multi-task.
Team oriented.
Positive, open-minded, and focused on continuous improvement.
Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy.
Analytical and problem solving skills.
Navigate multiple applications simultaneously

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