Market Coach

Market Coach

Summary:

As a Market Coach at Team Lyders, you'll be responsible for overseeing operations, driving excellence, and developing talent across multiple locations. You'll lead by example, train and coach managers, drive financial performance, and work collaboratively to achieve sales goals and operational excellence in your market.

What is Team Lyders?

Team Lyders operates over 230 Taco Bell locations across the Midwest, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!

The Day-to-Day

Build People Capability

• Recruit, train, and develop top talent across your market.
• Coach and mentor Area Managers to drive performance excellence.
• Foster a positive, inclusive workplace culture aligned with Team Lyders' core values.
• Provide ongoing feedback to improve team performance and resolve conflicts.

Deliver Operational Excellence

• Work with Area Coaches to achieve profit goals and sales targets.
• Ensure all locations follow operational procedures and maintain high standards of customer service.
• Monitor and improve operational processes to meet business objectives.
• Oversee new unit openings as needed, driving successful ramp-ups.

Drive Profitability & Sales Growth

• Ensure optimal management staffing levels across all locations in your market.
• Maintain staffing to meet sales seasonality and business needs.
• Lead recognition and motivation efforts to promote a positive work environment.
• Proactively address employee relations issues and support managers in resolving challenges.

Maintain Safety & Compliance

• Enforce safety, health, and security policies across all locations.
• Exhibit ownership in resolving Repair & Maintenance (R&M) issues, identifying trends and working with business partners for solutions.

Is This You?

• Bachelor's Degree or equivalent work experience.
• 3-5 years of high-volume, multi-unit operational management experience, preferably in a Fortune 500 or similar environment.
• Proven ability to develop and mentor managerial employees, driving customer satisfaction, financial performance, and employee satisfaction.
• Strong communication, interpersonal, and conflict resolution skills.
• Solid understanding of business math, accounting, and decision-making processes.
• Experience driving team engagement, operational excellence, and process improvement.
• Required driver's license and willingness to travel within your market.

Physical Demands

The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job:

• Regularly required to:
• Remain standing for long periods of time.
• Talk and hear, verbally expressing ideas and important instructions.
• Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
• Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.
• Frequently required to:
• Walk about.
• Maintain balance while walking, standing, crouching, or running.
• Reach up and out with hands and arms.
• Lift and push/pull up to 40 pounds over a distance of 20 feet.
• Occasionally required to:
• Climb stairs or ladders.
• Twist the upper torso.
• Stand for long periods without a break.
• Stoop, kneel, crouch, and crawl.
• Lift and push/pull up to 50 pounds over a distance of 15 feet.

Work Environment

The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.