Solutions Engineer, Wireless - New York,
- Boston, MA, United States
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- English
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Original job description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.
Job Responsibilities:
Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1-9 employees) Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI Assist with in-building coverage requests to improve network accessibility Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts Perform other duties and projects as assigned by business management as needed
Education and Work Experience:
Bachelor's degree plus 3 years of related work experience OR an advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required) Experience supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred) Knowledge, Skills, and... For full info follow application link.
EOE Statement
We Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
More about this job
Skills
- Sales
- Sales strategies
- Customer service
- Customer experience