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Added 2 mins ago
Software Engineer
Highmark Health
Remote, United States
Mentor other associate software engineers as needed.
Added 6 mins ago
Sous Chef, Banquets
Spanish Peaks Mountain Club
Montage Big Sky, MT
…our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover…
Added 6 mins ago
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Assistant Operations Technician
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Lewistown, MT
- $19 USD / hour
Added 6 mins ago
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- $47 to $52 USD / hour
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Added 8 mins ago
Temporary Sales Associate
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 8 mins ago
Temporary Sales Associate
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 10 mins ago
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Associate Director of Global Field Operations
Boulder Imaging Inc
Louisville, CO
- $145,000 to $160,000 USD / year
The Associate Director of Global Field Operations leads the worldwide installation, commissioning, maintenance, and field service of Boulder Imaging technologies. Reporting to the Director…
Added 11 mins ago
LB
Associate, Gilroy premium outlets
Lane Bryant Brands Opco LLC
Store 4237-Gilroy Prem Outlets-LaneBryant-Gilroy, CA
- $16.9 to $17.15 USD / hour
Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.
Added 11 mins ago
Sales Associate
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3173-Daniels Marketplace-WHBM-Fort Myers, FL
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Added 11 mins ago
Support Associate
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 0135-Town Center Plaza-Chico's-Leawood, KS
As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly -…
Added 11 mins ago
Sales Lead
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 0135-Town Center Plaza-Chico's-Leawood, KS
Assist the store leadership team with general store operations, including opening and closing responsibilities.
Added 11 mins ago
Sales Associate Chico's Town Center Plaza
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 0135-Town Center Plaza-Chico's-Leawood, KS
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 12 mins ago
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Associate Salesforce Administrator
Jobgether
Remote, United States
- $65,000 to $80,000 CAD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Salesforce Administrator based in United States .
Added 14 mins ago
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…partner with Product, Engineering, and Servicing and Collections Operations to evaluate interventions and shape data-informed approaches to payment plans, loan modifications,…
Added 15 mins ago
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Added 15 mins ago
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Claims Auditor
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- $25.38 to $36.76 USD / hour
Follow policies and procedures in order to maintain efficient and compliant operations; communicate suggestions for improvement and efficiencies to management; identify and report problems…
Added 16 mins ago
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Dining Services Director
AVISTA SENIOR LIVING MANAGEMENT LLC
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- $25 to $27.5 USD / hour
Manages food supplies and personnel to ensure that operations for areas of responsibility are performed efficiently within established budget and in compliance with local, state and federal…
Added 16 mins ago
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…Junior Technician ensures vehicle readiness, supports fleet operations, and follows established safety and technical…
Added 16 mins ago
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Autonomous Vehicle Technician Los Angeles - Mid-day Shift-Pay up to $55.00 per hour
Prime Auto Cosmetics, Inc.
United States
- $33 to $55 USD / hour
…efficiency. The Senior AV Technician partners with engineering, operations, and safety teams to resolve escalated issues, implement technical projects, and drive continuous improvement…
Added 16 mins ago
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Advanced Autonomous Vehicle Technician - Mechanic / Orlando based / Pay Up to $45 per hour
Prime Auto Cosmetics, Inc.
United States
- $26 to $45 USD / hour
…operation. The technician collaborates closely with engineering, operations, and field safety teams to resolve escalated issues, execute technical projects, and provide subject-matter…

T-Mobile USA, Inc.

Experience Associate Manager

Sterling, VA, United States

National Base Pay Range: $28.85 - $48.04

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Job details

Pay: National Base Pay Range: $28.85 - $48.04
Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview As an Experience Associate Manager, you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned Experience stores will be a destination for attracting new customers and providing the highest level of service to our existing customers, bringing our Team of Experts to retail, where Experts and leaders are working directly with peers in Customer Service and Engineering to serve all customer needs. In partnership with the Experience Store Manager, the Experience Associate Manager will support Sr. Mobile Experts as an expert resource on new systems and tools for solving all customer needs from research to resolution, and champion new products and a product roadmap built specifically for these locations. The Experience store promise is built upon our experts with a focus on selecting and coaching an experience-obsessed team. Along with a team-based culture that rewards and recognizes contribution to experience as well as store results, Experience Associate Managers will support and lead teams through curated curriculum and certification programs to deliver the BEST sales and service experiences in a customer's lifetime. Experience Associate Managers must have demonstrated ability to provide exceptional customer experience, embrace and adopt new tools and processes, drive sales outcomes, lead and inspire teams, while creating quality results.

Job Responsibilities:

Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Coach in all directions and provide actionable feedback that improves performance.
Takes ownership of store performance.
Lead by example in training completion and staying up to date on product and service knowledge.

Education:

High School Diploma/GED (Required)

Work Experience:

Retail: 12+ mos. Neighborhood Retail Associate Manager (Preferred)
Care: 12+ mos. Associate Coach (Preferred)

Knowledge, Skills and Abilities:

Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required)
Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required)
Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required)
Consistently performs above company average in sales metrics. (Preferred)
Proven track record of leadership in coaching to performance and ensuring behaviors are modeled around actions that yield successful sales and service outcomes aligned to key metrics. (Preferred)
Ability to analyze sales data and trends to identify opportunities for improvement. (Preferred)
Ability to multi-task and quickly move from store operations to coaching to customer support. (Preferred)
Demonstrated effective operational and procedural compliance. (Preferred)
Pass certification and annual re-certification process. (Required)

Licenses and Certifications:

At least 18 years of age
Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No

Total Target Cash Earnings Opportunity: $69,608 - $109,523

National Base Pay Range: $28.85 - $48.04

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ380409&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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More about this job

Skills

Sales
Customer service
Research
Coaching
Lead a team
Customer experience
Retail sales
Multitasking
Communication skills
Attention to detail
Leadership
Retail operations
Regulatory compliance
Child care

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