Commercial Strategy Operations Manager

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.

The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.

SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.

We have an immediate need for a Commercial Strategy Operations Manager to provide onsite support out of Arlington, VA.

Responsibilities

The Commercial Strategy Operations Manager SETA will work as part of an exciting team to provide expert business, technology advancement, and commercialization support in a demanding and fast-paced professional services environment. Primary objectives are to deliver operations management support to the Commercial Strategy program and successfully serve DARPA’s mission. The candidate will apply expertise as a pipeline operations manager in dual-use technologies, and exhibit a deep commitment to advancing national and economic security. Work closely with Commercial Strategy's leadership and DARPA's Technical offices, PMs, and other various stakeholders to build a strong commercialization pipeline and support ongoing commercialization efforts.

Qualifications

Required:

• Bachelor’s degree in Business Administration, Economics, Engineering, Mathematics, Technology, or a related field
• 5+ years of experience in operational management with responsibility for customer delivery, process improvement, and implementation to drive and achieve bottom-line results
• 3+ years of operational experience managing a commercial pipeline for new and existing customers utilizing a CRM platform across a distributed team, and in using software CRM tools to meet all compliance requirements and ensure customer delivery is achieved and reported
• 3+ years of experience in developing and optimizing new digital processes and integration of groups of people and organizations, including utilization of collaboration tools (i.e. CRM, SharePoint, Teams, database repositories)
• Prior experience with government or defense-related technology transitions or supporting market creation activities, including identification of commercialization pathways and development of go-to-market strategies
• Ability to work independently while managing multiple complex programs simultaneously
• Strong communication skills, both verbal and written, with the ability to present complex concepts to both technical and non-technical audiences
• Highly adaptable and skilled at problem-solving in fast-paced, evolving environments with the ability to work effectively with many diverse stakeholders from engineers to senior executives
• Active Secret clearance
• Able to work fully onsite based on client needs

Desired:

• Active TS/SCI clearance
• MBA or advanced degree, and/or military service
• 5+ years of experience in commercial strategy, R&D, or at a commercial startup in the health, defense, software, or industrial sectors
• Expertise in at least one of the 14 DoD critical technology areas
• Strong knowledge of DoD organizational structure and processes
• Previous DoD transition experience or dual-use commercialization experience
• Project Management Professional (PMP) or similar certification

Pay Range Information

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $135,000.00/Yr. - USD $195,000.00/Yr. The Commercial Strategy Operations Manager SETA will work as part of an exciting team to provide expert business, technology advancement, and commercialization support in a demanding and fast-paced professional services environment. Primary objectives are to deliver operations management support to the Commercial Strategy program and successfully serve DARPA’s mission. The candidate will apply expertise as a pipeline operations manager in dual-use technologies, and exhibit a deep commitment to advancing national and economic security. Work closely with Commercial Strategy's leadership and DARPA's Technical offices, PMs, and other various stakeholders to build a strong commercialization pipeline and support ongoing commercialization efforts.

Required:

• Bachelor’s degree in Business Administration, Economics, Engineering, Mathematics, Technology, or a related field
• 5+ years of experience in operational management with responsibility for customer delivery, process improvement, and implementation to drive and achieve bottom-line results
• 3+ years of operational experience managing a commercial pipeline for new and existing customers utilizing a CRM platform across a distributed team, and in using software CRM tools to meet all compliance requirements and ensure customer delivery is achieved and reported
• 3+ years of experience in developing and optimizing new digital processes and integration of groups of people and organizations, including utilization of collaboration tools (i.e. CRM, SharePoint, Teams, database repositories)
• Prior experience with government or defense-related technology transitions or supporting market creation activities, including identification of commercialization pathways and development of go-to-market strategies
• Ability to work independently while managing multiple complex programs simultaneously
• Strong communication skills, both verbal and written, with the ability to present complex concepts to both technical and non-technical audiences
• Highly adaptable and skilled at problem-solving in fast-paced, evolving environments with the ability to work effectively with many diverse stakeholders from engineers to senior executives
• Active Secret clearance
• Able to work fully onsite based on client needs

Desired:

• Active TS/SCI clearance
• MBA or advanced degree, and/or military service
• 5+ years of experience in commercial strategy, R&D, or at a commercial startup in the health, defense, software, or industrial sectors
• Expertise in at least one of the 14 DoD critical technology areas
• Strong knowledge of DoD organizational structure and processes
• Previous DoD transition experience or dual-use commercialization experience
• Project Management Professional (PMP) or similar certification