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Center Director - Pontiac
PACE Southeast Michigan
Pontiac, MI
Partners with the Quality Assurance Director to maintain compliance with quality assurance standards, state and federal program requirements, certifications, and applicable laws and…
Added just now
Quality Control Manager (QCM)
LinTech Global
Fort Belvoir, VA
Dexian Government Solutions is recruiting for a Quality Control Manager (QCM) to support our proposal effort for the the U.S. Army Intelligence and Security Command (INSCOM) G-8 Financial…
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Program Manager
LinTech Global
Fort Belvoir, VA
The Program Manager will lead delivery of Financial and Resource Analysis/Management and Execution (FRAME) services for the U.S. Army Intelligence and Security Command (INSCOM) G-8. This…
Added 1 min ago
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Mechanical Assembler
SpecSys
New Ulm, MN
- $18 to $24 USD / hour
…management, engineering, and manufacturing for fast-track projects, systems, and products with a main focus on large mobile equipment - if it moves and it's big, we can do it! At SpecSys,…
Added 1 min ago
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Electrical Assembler
SpecSys
New Ulm, MN
- $18 to $24 USD / hour
…management, engineering, and manufacturing for fast track projects, systems, and products with a main focus on large mobile equipment - if it moves and it's big, we can do it! At SpecSys,…
Added 2 mins ago
Operations Manager
MacLean-Fogg
Menomonee Falls, WI
MacLean-Fogg is seeking an Operations Manager to lead day-to-day operations at our Menomonee Falls, WI manufacturing facility. In this role, you will lead production teams, oversee…
Added 2 mins ago
Manager, AI Product Engineering
Origami Risk LLC
United States
The Manager of AI Product Engineering leads a team of AI Product Engineers responsible for delivering high quality, secure, and scalable AI enabled product experiences. Reporting to the…
Added 2 mins ago
Tool Coordinator
Loenbro
Centennial, CO
Manage the check-in/check-out process for tools using barcode systems or inventory software to maintain accountability.
Added 3 mins ago
Supervisor Airport Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
…environment. The Supervisor will collaborate and partner closely with Manager(s) in the execution of the operational strategy to ensure success of our customer interactions, control costs,…
Added 3 mins ago
Card Production Security Operator - FT or PT Available ($21 per Hour)
First National Bank of Omaha
United States
…Facility by monitoring video surveillance, access control, alarm systems, visitor activity, and other security-related events. The operator serves as the central monitoring, communication,…
Added 3 mins ago
BA
ACT San Mateo Clinical Program Supervisor, $135-145k LCSW/LMFT/LPCC Required
Bay Area Community Services
San Mateo, CA
- From $135,000 USD / year
Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
Added 3 mins ago
Project Controls Manager
HDR
Metairie, LA
…HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to…
Added 3 mins ago
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Sr Operations Admin-1
Federal Express Corporation
RAPID CITY, SD
- $18.19 to $27.34 USD / hour
…all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize…
Added 5 mins ago
BC
Court Clerk II
Bonneville County
Idaho Falls, ID
- From $17.89 USD / hour
Bonneville County invites you to apply to join our dynamic team dedicated to enhancing the quality of life for our growing community. Whether you're passionate about public service, eager…
Added 5 mins ago
Printing Manager
Amcor
United States
Purpose: The Print Manager leads manufacturing activity in the Print department at the Richmond facility. This role owns day-to-day output, safety, and quality across multiple shifts and…
Added 5 mins ago
Application Developer
FLEXTRONICS AMERICA, LLC
SC
Reporting to the Information Technology Manager, the Application Developer will be in charge of ensuring for the design, development, enhancement, integration, and support of Flex Flow MES…
Added 7 mins ago
Director, External Affairs
Braven
Remote, United States
…opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a…
Added 7 mins ago
Director, External Affairs
Braven
Remote, United States
…opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a…
Added 7 mins ago
Project Manager - AMS - REMOTE
NTT DATA Services
Plano, TX
We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role…
Added 7 mins ago
Associate Account Manager, Commercial Employer Market Account Team Support - Express Scripts - Hybrid
The Cigna Group
St. Louis, MO
The Associate Account Manager (AAM) provides operational and data-focused support to the account teams of assigned clients and coalitions. The AAM manages reporting requests, submits and…
Added 8 mins ago
Implementation Manager
Goosehead Insurance Agency LLC
United States
The Implementation Manager is responsible for leading customers through the successful onboarding of Goosehead’s enterprise partners. This role serves as the primary point of contact during…
Added 8 mins ago
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Practice Manager - Advanced Transplant & Organ Health
Virtua Our Lady of Lourdes Hospital, Inc
United States
- $66,950 to $104,059 USD / year
…ensure optimal operations, safety, highly functional business systems and quality patient care; ensures optimal patient access and customer satisfaction. Assists in setting the tone and…
Added 9 mins ago
Data Product Management Consultant - Wells Fargo Business
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · WILMINGTON, DE · IRVING, TX · COLUMBUS, OH · MINNEAPOLIS, MN
…trusted, strategic data foundation for banker and relationship manager insights. The work will expand into AI and generative AI enablement, including data and business requirements for…
Added 9 mins ago
Building Superintendent
Breaking Ground
Brooklyn, NY
Reporting to the Senior Property Manager, the Building Superintendent oversees day-to-day operations for one of Breaking Ground’s most prominent permanent housing buildings. This role…
Added 9 mins ago
Senior Project Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
Develops ROM level project estimates for funding approval based on project program documents

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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