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Material Handler
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Trenton, NJ
- $95,000 to $110,000 USD / year
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…contribute to our business goals. This includes an intern group project presented to company…
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…contribute to our business goals. This includes an intern group project presented to company…
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United States
…contribute to our business goals. This includes an intern group project presented to company…
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Executive Director
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- $70,000 to $73,000 USD / year
…strategies. As a senior leader and member of the Corporate Management Team, this individual will champion excellence, accountability, and integrity across all workforce functions, serving…
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Site Liaison - Sacramento County
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- $72,500 USD / year
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- $40 USD / hour
…information is disseminated effectively and participate in project groups and meetings as…
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Workday Analyst
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MD
- $88,876 to $122,205 USD / year
The other position will focus on Workday Recruiting, Onboarding, Talent Management, and Benefits. Talent Management responsibilities for this recruitment include Learning, Performance, and…
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Casino Compliance Lead
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Prepares status reports and compiles statistical information as requested by management.
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Project Manager
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The Project Manager is responsible for working with business partners to identify and implement small to medium projects that support achievement of simple to complex unit or corporate…
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Network Planning & Data Analytics Intern
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Tarzana, CA · Los Angeles, CA · Los Angeles
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Quality Assurance Technician 2 - 1st Shift
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…sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and…
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Senior Project Manager - Winchester, VA
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Winchester, VA
5-7 years of project and asset management, overseeing multiple services within the critical infrastructure environment
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Technology Co-op
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We are people on the front lines, ensuring the SAFETY of our teammates and the success of every project.
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Enterprise Program Manager
Alameda Health System
Oakland, CA
- $70.02 to $116.7 USD / hour
Required Experience: Eight years’ experience in leading projects; experience using project management disciplines/methodology and project management software tools; experience in…
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Customer Returns Specialist
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Exton, PA
- $20.43 to $25.91 USD / hour
…Returns Team with further assistance in the form of training and project-based activity. This role requires minimum supervision while making independent business decisions that could retain…
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Recruiter III
adecco
Akron, OH
- $42.42 USD / hour
Strong project management skills and ability to manage multiple projects simultaneously.
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Section Manager, Transmission Project Development, STO Clean Energy Portfolio
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Con Edisons Transmission Project Development team is seeking an experienced, collaborative leader to help shape the future of New Yorks bulk electric system. As Section Manager, you will…
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Regional Manager, Interventional Solutions, Tulsa, OK/Memphis, TN
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…market dynamics and competitive activity. Responsible for the management and implementation of company…
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Regional Manager, Interventional Solutions, Charleston/Myrtle Beach, SC
Boston Scientific
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…market dynamics and competitive activity. Responsible for the management and implementation of company…
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Regional Manager, Interventional Solutions - Orlando, FL
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…market dynamics and competitive activity. Responsible for the management and implementation of company…
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OEM Trade Parts BDM
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Sales team steering: personnel, recruitment, management, and motivation, including setting objectives and reviewing performance.
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MEP Precon Manager
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Leads and develops a team of MEP estimators and preconstruction staff while aligning estimating, MEP project management, and field operations to ensure system strategies, logistics, and…
Added 1 min ago
Maintenance Supervisor
Boise Cascade is an equal employer
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A successful candidate will have extensive preventative maintenance experience, as well as demonstrated project management, planning, organizational, and problem-solving skills. Strong…

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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