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Quality Control Manager (QCM)
LinTech Global
Fort Belvoir, VA
Dexian Government Solutions is recruiting for a Quality Control Manager (QCM) to support our proposal effort for the the U.S. Army Intelligence and Security Command (INSCOM) G-8 Financial…
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Program Manager
LinTech Global
Fort Belvoir, VA
Dexian Government Solutions is recruiting for a Program Manager to support our proposal effort for the Financial and Resource Analysis/Management and Execution (FRAME) services for the U.S.…
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Senior Manager Design and Engineering
Verra Mobility
Mesa, AZ
Develop and execute the Design and Engineering functional strategy, annual priorities and roadmap in alignment with Construction Operations and broader business objectives.
Added 1 min ago
A
Pharmacy Intake
Amerita
ENGLEWOOD, CO
- $22 to $26 USD / hour
Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators…
Added 1 min ago
Dispatcher
WCA Management Company, LP
Sedalia, MO
May perform some additional responsibilities as assigned by the Operations Manager.
Added 1 min ago
MT
Supervisor - Driving
Metropolis Technologies
HARRISBURG, PA
- $18 USD / hour
Basic Function – Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company…
Added 1 min ago
Inside Sales Engineer
Florida Systems Group LLC
Remote, United States
Reporting directly to the Sales Manager, the Inside Sales Engineer supports day-to-day sales operations by partnering closely with Sales Engineers to drive business success. This role is…
Added 1 min ago
Head Coach (Store Manager)
Rally House
United States
The Head Coach acts as the Store Manager and is responsible for leading the overall performance and culture of the store. This role builds and develops a strong team, ensures consistent…
Added 1 min ago
Associate Account Manager
Point C
Remote, United States
The Associate Account Manager is an entry-level role within the Account Management career path, responsible for supporting the servicing and retention of a book of small-group (fewer than…
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Quality Manager
(USA) Nalco Company LLC
IL
We are seeking a Quality Manger to join our team in Clearing, IL. The Quality Manager is responsible for leading all quality assurance, quality engineering, laboratory operations, and…
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Leasing Agent
Tallahassee, FL
The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing…
Added 2 mins ago
Assistant Store Manager
KOHLS
West Jordan, UT
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
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Assistant Store Manager
KOHLS
Farragut, TN
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
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Assistant Store Manager
KOHLS
Des Moines, IA
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
Added 2 mins ago
Supervisor, Manufacturing Operations
Snyder's-Lance, Inc.
Hanover, PA
Under the general direction of the Department Manager, is responsible for the direction and control of the processing and/or packaging departments during a production shift.
Added 2 mins ago
Operations Manager
MacLean-Fogg
Menomonee Falls, WI
MacLean-Fogg is seeking an Operations Manager to lead day-to-day operations at our Menomonee Falls, WI manufacturing facility. In this role, you will lead production teams, oversee…
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Food Service Team Members
Burger King
Buena Vista, VA
- From $13.5 USD / hour
The Food Service Team Member will be responsible for managing food service operations while ensuring the store remains clean, well-stocked, and secure. This role requires a strong focus on…
Added 2 mins ago
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Food Service Team Members
Joe's Kwik Mart
Eastpoint, FL
- From $17 USD / hour
The Food Service Team Member will be responsible for managing food service operations while ensuring the store remains clean, well-stocked, and secure. This role requires a strong focus on…
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Team Members
Joe's Kwik Mart
Panama City Beach, FL
- From $15.5 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
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Team Members
Joe's Kwik Mart
Monroe, NC
- From $15 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
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Team Members
Joe's Kwik Mart
Suffolk, VA
- From $15 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
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Team Members
Joe's Kwik Mart
Orange, VA
- From $15 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
Added 2 mins ago
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Team Members
Joe's Kwik Mart
Glen Lyn, VA
- From $13 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
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Team Members
Joe's Kwik Mart
Camp Hill, PA
- From $14 USD / hour
Operate the cash register, handle cash, provide correct change, credit card payments and process sales transactions accurately and securely.
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Court Services Administrator
County of Chester
West Chester, PA
- $68,489.08 USD / year
Oversee Law library operations and supervise law library staff.

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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