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Library - Branch Manager III
Library Systems & Services LLC
Camarillo, CA
- $76,044 USD / year
The Branch Manager 3 is responsible for overseeing the daily operations of Camarillo Public Library, ensuring the effective delivery of library services, programs, and resources to the…
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Dialysis Access and Placement Coordinator
Balboa
San Diego, CA
- $23 to $25 USD / hour
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
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Senior Project Manager
Chesapeake Finishing Inc.
Rockville, MD
The Senior Project Manager (Sr. PM) has full operational and financial responsibility for a portfolio of multifamily renovation projects, from contract award through closeout. The Sr. PM…
Added 1 min ago
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Case Manager
VITRA Health
Lowell, MA
- $29 to $33 USD / hour
Connect members and caregivers with appropriate health, social and community resources; document referrals, assigned follow-up and results.
Added 2 mins ago
Store Manager in Training
O'Reilly Automotive Stores, Inc.
United States
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
Added 2 mins ago
Store Manager in Training
O'Reilly Automotive Stores, Inc.
United States
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
Added 2 mins ago
Director of Sales
Peachtree Group Hospitality Management
Omaha, NE
…professional, polished, the right-hand person to the General Manager. If your experiences align with the below, let’s…
Added 2 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 2 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 2 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 2 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 3 mins ago
Change Manager
Digital Consultants, LLC
Hampton, VA
Digital Consultants is seeking a Change Manager to work at the intersection of innovation and precision, ensuring every product and service we deliver is built on a foundation of clear and…
Added 3 mins ago
Program Manager
Leonardo DRS, Inc.
Fort Walton Beach, FL
The Leonardo DRS Airborne and Intelligence Systems business is a global leader and strategic partner committed to delivering world-class, full life-cycle defense and intelligence products…
Added 4 mins ago
FI
Day Services Assistant Manager
Favarh Inc
Canton, CT
- $45,000 to $47,628 USD / year
Favarh is seeking a proactive, creative and energetic Day Services Assistant Manager to support the daily operations of our Day Services programs. In this role, you’ll collaborate closely…
Added 4 mins ago
SS
Senior Systems Engineer
SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC
Boulder, CO
- $170,000 to $200,000 USD / year
Sabel Systems is committed to offering all employees a competitive benefits and compensation package that is comprehensive enough to meet their goals and needs. Our employees are our most…
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Quality & Safety Excellence Nurse RN
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The purpose of the Quality & Safety Excellence Nurse is to assist and support the manager in quality and safety strategies, plans, and regulatory requirements that improve outcomes and…
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RN - NICU Registered Nurse
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Demonstrates competency in electronic health record systems.
Added 5 mins ago
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Project Manager
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- $69 to $74 USD / hour
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Global Corporate Trust (GCT) Escrow Relationship Manager
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…challenges and takes steps to mitigate risk and enhance operating systems and processes. Coordinates the development and implementation of operational changes within the unit. May be…
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Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
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Platform Operations Lead
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Support SAP Basis administration, system health checks, database monitoring, and platform maintenance.
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Outside Sales Professional
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Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also…
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Nurse Practitioner-Neurology - Dementia - Greenville
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Inspire health. Serve with compassion. Be the difference.
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Director of Nutrition Services
Opaa!
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The Director of Nutrition Services is responsible for the overall management of the school district’s child nutrition program in accordance with Opaa! policies, procedures, client policies…
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Pilot Plant Controls & Automation Engineer
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Reporting to the Pilot Plant Maintenance Manager, you will conduct daily setup and teardown of pilot plant equipment as well as provide technical leadership and hands-on support for the…

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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