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Operations Manager
Suburban Propane
Gainesville, VA
We are currently looking for an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key operational areas of our business.
Added just now
LS
Library - Branch Manager III
Library Systems & Services LLC
Camarillo, CA
- $76,044 USD / year
The Branch Manager 3 is responsible for overseeing the daily operations of Camarillo Public Library, ensuring the effective delivery of library services, programs, and resources to the…
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Senior Project Manager
Chesapeake Finishing Inc.
Rockville, MD
The Senior Project Manager (Sr. PM) has full operational and financial responsibility for a portfolio of multifamily renovation projects, from contract award through closeout. The Sr. PM…
Added 1 min ago
CC
Academic/Student Services Manager
Contra Costa Community College District
CA
- $113,664 to $138,480 USD / year
An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or…
Added 1 min ago
Bakery Lead
The Fresh Market Inc
Columbia, SC
…bring our mission to life by supporting the Bakery Department Manager in making everyday eating extraordinary. You’ll assist in leading your team with care and purpose, ensuring every guest…
Added 1 min ago
Manager
OnePack Hospitality
Metairie, LA
…restaurant leader! We are looking for a full-service Restaurant Manager to lead all aspects of our polished casual restaurant. You will deliver a high-quality menu and motivate our team…
Added 1 min ago
LK
Manager
Legacy Kitchen
New Orleans, LA
- $50,000 to $65,000 USD / year
…restaurant leader! We are looking for a full-service Restaurant Manager to lead all aspects of our polished casual restaurant. You will deliver a high-quality menu and motivate our team…
Added 1 min ago
OH
Manager
OnePack Hospitality
Gretna, LA
- $45,000 to $60,000 USD / year
…restaurant leader! We are looking for a full-service Restaurant Manager to lead all aspects of our polished casual restaurant. You will deliver a high-quality menu and motivate our team…
Added 1 min ago
Maintenance Manager
Waterton Brand
Atlanta, GA
As a Waterton Service Manager (Maintenance Manager), you will oversee the overall maintenance of the community – repairs, make-ready process, and preventative maintenance. The ideal…
Added 1 min ago
B
Program Manager
Bowhead
Corona, CA
- $140,000 to $165,000 USD / year
Bowhead seeks a Program Manager with advanced technical skills to join our team supporting the program office for NSWC Corona – Corona Division in Norco, California. The Program Manager…
Added 2 mins ago
EM
Accounting Intern
Enterprise Mobility
Austin, TX
- $20 USD / hour
Gain real-world business, accounting, and financial training that will teach you all aspects of financial management pertaining to running a successful business. Our Accounting Intern…
Added 2 mins ago
EM
Key Account Success Manager
Elevaris Medical Devices
Wilmington, MA
- $95,000 to $115,000 USD / year
The Key Account Success Manager owns the ongoing customer experience and operational account relationship for assigned strategic customers after programs enter steady-state production. As…
Added 2 mins ago
BC
RN Manager PCU
Boulder Community Health
Boulder, CO
- $51.3 to $76.95 USD / hour
Boulder Community Health (BCH) is seeking an experienced RN Manager to provide leadership and operational oversight for the Progressive Care Unit (PCU). Reporting to the Director, this role…
Added 3 mins ago
Program Manager
Leonardo DRS, Inc.
Fort Walton Beach, FL
Works closely with Engineering to manage a development program or a project. May need to intercede with Engineering Management to accomplish objectives. Work outcomes may encompass product…
Added 3 mins ago
AL
Chief Programs Officer
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Remote, United States
- $203,838 USD / year
…to evaluate success, developing annual budgets, optimizing program resource allocation, maintaining a positive and inclusive culture, participating in long-term strategic planning,…
Added 3 mins ago
Hotel General Manager
Quality Inn
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Oversees and manages the business unit's overall financial performance including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and…
Added 4 mins ago
SS
Senior Systems Engineer
SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC
Boulder, CO
- $170,000 to $200,000 USD / year
…are our most valuable asset, and one of Sabel Systems largest financial investments is our benefits program. As a valued member of the organization, employees are provided with a host of…
Added 4 mins ago
LK
Manager
Legacy Kitchen
New Orleans, LA
- $50,000 to $65,000 USD / year
…restaurant leader! We are looking for a full-service Restaurant Manager to lead all aspects of our polished casual restaurant. You will deliver a high-quality menu and motivate our team…
Added 5 mins ago
Medical Billing/Revenue Cycle – Clifton Park
St. Peter's Health Partners Medical Associates, P.C.
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Advancement: Strong orientation program, generous tuition allowance and career development
Added 5 mins ago
RN Infection Prevention Coordinator
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The Infection Prevention Coordinator leads the Infection Prevention Program in collaboration with the infectious disease physician to ensure an effective infrastructure, inclusive…
Added 5 mins ago
A
Project Manager
Actalent
Vancouver, WA
- $69 to $74 USD / hour
…alignment between the Microsoft Project (MSP) schedule and financial forecast, and coordinate the baseline financial snapshot in collaboration with the assigned Business Analyst. Support…
Added 5 mins ago
Supervisor- Front Desk
PAH Management
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Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, and child) • Hotel Stay Perks (Marriott and Hilton programs) • Accident, Critical…
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Marketing Administrative Coordinator
Ko-Kwel Casino Resort Coos Bay
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Administer the Resort's donation program by processing applications, verifying eligibility, communicating with applicants, and preparing donation packets for approval.
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PRODUCE/CLERK
The Kroger Co.
Spring, TX
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
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Global Corporate Trust (GCT) Escrow Relationship Manager
U.S. Bank National Association
Atlanta, GA
…customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our…

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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