Jobs in the United States

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Added 1 min ago
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Design Consultant
Waterworks
United States
- $55,000 to $65,000 USD / year
…medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer…
Added 1 min ago
Associate Account Manager
Point C
Remote, United States
The Associate Account Manager is an entry-level role within the Account Management career path, responsible for supporting the servicing and retention of a book of small-group (fewer than…
Added 2 mins ago
M
Family Based Therapist
Merakey
Ambler, PA · Lansdale, PA · Norristown, PA · Pottstown, PA · North Wales, PA · Conshohocken, PA · Harleysville, PA · Royersford, PA
- $32.15 USD / hour
We are seeking a Family Based Therapist to join our team our program in Lansdale, PA, supporting the Montgomery and Bucks County area.
Added 2 mins ago
Manager, AI Product Engineering
Origami Risk LLC
United States
The Manager of AI Product Engineering leads a team of AI Product Engineers responsible for delivering high quality, secure, and scalable AI enabled product experiences. Reporting to the…
Added 2 mins ago
Office Administrator (San Francisco)
Fenwick & West LLP
United States
…Assistants and Business Center personnel; coordinate with Senior Manager of Legal Administrative Services and Business Center Manager to ensure in-office attendance…
Added 2 mins ago
Construction Site Manager IV
Fluor Careers
Houston, TX
…office(s) and project site(s); commonly serving as the Site Manager - the lead staff position responsible for and directing all activities at the…
Added 3 mins ago
Project Controls Manager
HDR
Metairie, LA
Develop and monitor key performance indicators and report to project and program staff and client
Added 3 mins ago
Senior Parking Operations Manager
Propark Mobility
Cleveland, OH
Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
Added 4 mins ago
SUD Counselor I/II/III- Adult Outpatient
Horizon Services, Inc.
Hayward, CA
Communicate daily with Clinical Supervisor and Program Manager to ensure services are being delivered in alignment with department policy.
Added 4 mins ago
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Capture Director
eSimplicity
Columbia, MD
- $145,000 to $180,000 USD / year
Maintain and grow client relationships and execute customer engagement plans to position eSimplicity as a partner of choice across the federal health ecosystem.
Added 4 mins ago
Senior Accountant - Revenue & AR
Superior Construction Services Group, LLC
Jacksonville, FL
Intermittent supervisory requirements during the Superior Summer Internship Program.
Added 6 mins ago
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Caregiver Manager
Family Resource Home Care
Spokane, WA
- $22 to $25.96 USD / hour
We are currently hiring for a Caregiver Manager to join our branch located in Spokane, WA.
Added 6 mins ago
FR
Branch Manager
Family Resource Home Care
Skagit, WA
- $80,169 to $85,000 USD / year
Exciting Opportunity: Branch Manager Position at Family Resource Home Care!
Added 6 mins ago
Senior Quality Assurance Engineer
Bechtel Corporation
Richland, WA
The Senior Quality Assurance Engineer will report to the Quality Services Manager in the Quality Assurance organization and will independently perform complex professional assignments…
Added 6 mins ago
Vice President, Client Service Director
ewminds consulting Services
Berwyn, PA
The Vice President, Client Service Director serves as the primary relationship manager and strategic service lead for assigned clients within BNY Archer Managed Account Services. Clients…
Added 7 mins ago
Director, External Affairs
Braven
Remote, United States
…opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a…
Added 7 mins ago
Director, External Affairs
Braven
Remote, United States
…opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a…
Added 7 mins ago
Project Manager - AMS - REMOTE
NTT DATA Services
Plano, TX
We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role…
Added 7 mins ago
PH
Senior Analyst, Benefits
Paul Hastings
NY
- Up to $134,000 USD / year
Under the direct supervision of the Manager, Leave of Absence, the Senior Analyst, Benefits will be responsible for the administration of all leaves of absence (U.S. & International), the…
Added 7 mins ago
Associate Account Manager, Commercial Employer Market Account Team Support - Express Scripts - Hybrid
The Cigna Group
St. Louis, MO
The Associate Account Manager (AAM) provides operational and data-focused support to the account teams of assigned clients and coalitions. The AAM manages reporting requests, submits and…
Added 8 mins ago
Sr. Talent Acquisition Partner
Molson Coors
Milwaukee, WI
This position reports to the Senior Manager, Talent Acquisition, and works closely with assigned client groups, HR Business Partners, and hiring managers.
Added 8 mins ago
Sales Professional - Inside Sales
Alderwoods (Georgia), LLC
College Park, GA
…and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following…
Added 8 mins ago
HH
Residence Manager
HEARTSHARE HUMAN SERVICES OF NEW YORK
Brooklyn, NY
- $66,300 USD / year
Reporting to the Coordinator, the Residence Manager is responsible for the day-to-day operations of one residential program serving people with developmental disabilities. In conjunction…
Added 9 mins ago
Job Developer - Dothan Regional Center
AIDB
Dothan, AL · AL
Alabama Institute for Deaf and Blind (AIDB) is the world’s most comprehensive education, rehabilitation, and service program serving individuals of all ages who are Deaf, Blind, DeafBlind,…
Added 9 mins ago
Job Developer (VI) - Opelika & Montgomery
AIDB
AL
Alabama Institute for Deaf and Blind (AIDB) is the world’s most comprehensive education, rehabilitation, and service program serving individuals of all ages who are Deaf, Blind, DeafBlind,…

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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