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Enterprise Program Manager
Alameda Health System
Oakland, CA
- $70.02 to $116.7 USD / hour
…process improvement, and efficiency initiatives that drive business performance and operational excellence. Leverages deep business and operational knowledge to deliver sustainable…
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WB Games Product Management Co-op: Needham, MA - January-May 2027
United States
- $29 to $34 USD / hour
…game design, engineering, art, analytics, marketing, and live operations teams to ensure the game delivers a fun player experience while meeting business…
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WB Games Production Co-op: Needham, MA - January-May 2027
United States
- $23 USD / hour
This co-op will be located in the Needham, MA area. The selected co-op will be expected to join us in the office on a regular cadence based on the manager’s in-office schedule.
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OEM Trade Parts BDM
MSX International
Tampa, FL
This role is for an experienced Trade Program Manager within the automotive OEM parts sector for one of our main global prestige automotive clients. The Trade Program Manager will be wholly…
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Center Director - Pontiac
PACE Southeast Michigan
Pontiac, MI
The Center Director leads the day-to-day operations of an assigned PACE Southeast Michigan center and is accountable for its quality of care, operational effectiveness, financial…
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Quality Control Manager (QCM)
LinTech Global
Fort Belvoir, VA
…establishing and administering the contractor's quality control program across financial management, budget and program analysis, Defense Travel System support, reporting, and…
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Program Manager
LinTech Global
Fort Belvoir, VA
Dexian Government Solutions is recruiting for a Program Manager to support our proposal effort for the Financial and Resource Analysis/Management and Execution (FRAME) services for the U.S.…
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Senior Manager Design and Engineering
Verra Mobility
Mesa, AZ
Overall, this position is responsible for: (1) leading the quality assurance (QA) program to ensure the integrity and consistency of all site plans, (2) owning the vendor management…
Added 1 min ago
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Community Manager
StoneCreek
Wildwood, MO
- $55,000 to $65,000 USD / year
Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
Added 1 min ago
Associate Account Manager
Point C
Remote, United States
The Associate Account Manager is an entry-level role within the Account Management career path, responsible for supporting the servicing and retention of a book of small-group (fewer than…
Added 2 mins ago
Operations Manager
MacLean-Fogg
Menomonee Falls, WI
MacLean-Fogg is seeking an Operations Manager to lead day-to-day operations at our Menomonee Falls, WI manufacturing facility. In this role, you will lead production teams, oversee…
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Tool Coordinator
Loenbro
Centennial, CO
Other duties may be assigned as needed to support business operations.
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Office Administrator (San Francisco)
Fenwick & West LLP
United States
Monitor in-office activity for all office Legal Practice Assistants, Executive Assistants and Business Center personnel; coordinate with Senior Manager of Legal Administrative Services and…
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Supervisor Airport Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
The Airport Operations Supervisor leads, develops and maintains strategic relationships with JetBlue crewmembers, internal departments, and customers; depending on the specific station,…
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Card Production Security Operator - FT or PT Available ($21 per Hour)
First National Bank of Omaha
United States
· Document and escalate security procedure violations or control concerns to the appropriate manager.
Added 3 mins ago
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Sr Operations Admin-1
Federal Express Corporation
RAPID CITY, SD
- $18.19 to $27.34 USD / hour
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
Added 4 mins ago
Project Manager II (Temporary)
Rivet
San Diego, CA
…Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs and coordinates…
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Senior Parking Operations Manager
Propark Mobility
Cleveland, OH
Bachelor’s degree with a concentration in business is preferred.
Added 4 mins ago
Sous Chef
The Monarch San Antonio
San Antonio, TX
…management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing…
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Capture Director
eSimplicity
Columbia, MD
- $145,000 to $180,000 USD / year
This is a remote position supporting Eastern Time business hours. Employees are expected to work 9:00 AM-5:00 PM ET unless otherwise directed by their manager. Occasional travel for…
Added 5 mins ago
Director, Office Services & Facilities
Travelers Indemnity Co
New York City, NY
Serves as Corporate Real Estate's on-site presence and office manager for the NYC office, including the executive C-suite and conference space, approximately 300 employees. Owns everything…
Added 5 mins ago
BC
Court Clerk II
Bonneville County
Idaho Falls, ID
- From $17.89 USD / hour
…individual cashiering station including cash, money order, business and personal checks, and credit cards. Prepare daily balance and turns into the Court Operations…
Added 5 mins ago
Director, Marketing Communications - Lincoln
Ford Global
Detroit, MI
…requirements, and measurement frameworks that connect each program to Lincoln brand, vehicle, customer, and business…
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Restaurant Manager
Bazaar Miami Beach LLC
Miami beach, FL
Reports To: Assistant General Manager / General Manager
Added 5 mins ago
Quality Assurance Auditor Lead
Amcor
ACD Monroe, LA
Conduct testing and provide direction for monitoring product/process quality requirements for the assigned departments, help the Quality Manager coordinate Quality Auditor duties.

System One

Technical IT Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Technical IT Project Manager Location: Vienna, VA (Hybrid) Position Type: Multi-Year Contract

About

Our client is seeking an experienced Technical IT Project Manager to support large-scale enterprise technology programs within a leading member-focused financial institution. This role offers the opportunity to drive enterprise-scale initiatives that impact millions of users while partnering with senior leaders, engineering teams, and business stakeholders. If you're passionate about leading complex technology programs from strategy through delivery, you'll have the chance to make a meaningful impact in a stable, innovative, and highly collaborative environment.

Description Manage, influence, and lead the end-to-end lifecycle of technology products and platforms, from intake and concept through planning, design, build, testing, release, operations, and retirement. Apply and promote ITSM and product management best practices to ensure timely, stable, and effective delivery and ongoing support. Coordinate multiple large, highly complex technology programs that affect business unit activities, and ensure management review at each lifecycle stage gate, including transition into tiered support and operations. Deliver program solutions on schedule and within scope and budget, while sustaining product value, reliability, and continuous improvement.

Responsibilities

Manage multiple, large, and highly complex technology products, platforms, and programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and retirement
Review product and program data using performance measurements and indicators (e.g., incident trends, SLAs, release quality, adoption) to identify areas for improvement and potential risk, develop action plans, and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals, product roadmaps, initiatives, and action plans
Apply ITSM practices (incident, problem, change, release, and knowledge management) to keep products stable and supportable throughout their lifecycle
Use ServiceNow to manage requests, incidents, problems, changes, and service-level reporting, and partner with support teams to improve workflows and automation
Define and coordinate tiered support models (L1 through L3), including handoffs, escalation paths, runbooks, and knowledge articles for newly released products
Use Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and releases, and maintain traceability between support demand and delivery work
Identify, scope, document, coordinate, and implement business and technical requirements in accordance with product, program, and project goals
Direct and lead work by developing and coordinating work plans, schedules, release calendars, milestones, deliverables, and training, ensuring deliverables meet expectations and readiness gates
Identify and minimize risks or constraints that would impact product or program deliverables, including release readiness, change windows, and production moratoriums
Identify, communicate, and resolve cross-organizational concerns that may impede other products, programs, projects, or initiatives
Manage vendor and partner relationships, including accountability for scope, level of effort, and change orders
Maintain/archive product and program documentation, including roadmaps, release notes, RAID logs, and decision logs
Prioritize and delegate assignments, including analysis, requirements definition, and implementation of product modifications and enhancements
Conduct internal analyses and partner with business teams to identify root causes of recurring incidents and process gaps, and establish solutions
Serve on teams and task groups for programs or initiatives of significant impact within the business unit and/or across the organization
Mentor team members to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provide guidance on issues with department-wide and/or organization-wide impact
Resolve complex technical problems that require in-depth knowledge of organizational objectives and competing priorities
Perform other duties as assigned

Qualifications

Essential - 2-5 years of ITSM (IT Service Management) and tiered support experience
Essential - ServiceNow experience
Essential - Azure DevOps (ADO) experience
Essential - 2-5 years of project and program management experience
Significant experience in workflow and program development, including development of requirements documents, procedures, release plans, and implementation plans across the technology product lifecycle
Extensive experience managing multiple initiatives and adapting to changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions, including engineering, support, security, and vendors
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Desired - Knowledge of the organization's functions, philosophy, operations, organizational objectives, and the systems and software it uses
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Desired - Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Expert project management skills, including establishing and leading project teams, managing timelines, deadlines, and resources, and ensuring successful implementation and release into production
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate decision-making
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills, including summarizing information and clearly identifying key elements, patterns, results, and relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Desired - Project Management Professional (PMP), or the equivalent combination of training, education, and experience

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1

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