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Added 1 min ago
FLEX Senior Program Manager, Corporate Systems
Marriott
Bethesda, MD
Marriott is seeking an experienced FLEX Senior Program Manager, Corporate Systems to lead the end-to-end integration of the Vertex tax engine with Oracle ERP cloud (Payables & Receivables)…
Added 6 mins ago
Senior Sales Strategy Analyst
Teva Pharmaceuticals
Weston, FL
The Senior Strategic Commercial Analyst serves as a key analytical leader, responsible for delivering advanced business insights and developing data-driven strategies that enhance…
Added 6 mins ago
OR
Wireless Retail Sales Associate - W1029
OSL Retail Services
HOMOSASSA, FL
- $18.5 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 6 mins ago
PI
Grounds Maintenance Manager
PRIDE Industries
Eglin Afb, FL
- $76,782 USD / year
Under minimal supervision, the Grounds Maintenance Manager plans, directs and coordinates grounds maintenance services in support of a federal contract. Employees in this job class manage…
Added 7 mins ago
Yankee Candle - Retail Sales Associate - Clearwater, Fl
Newell Brands
Clearwater, FL
Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
Added 7 mins ago
Senior Manager, Program Finance
L3Harris
Melbourne, FL
The Assured Mission Networks (AMN) Division is seeking a Senior Manager, Program Finance to play a visible leadership role supporting a critical business area within a fast-paced defense…
Added 7 mins ago
Technical Scrum Master
CACI International
Sarasota, FL
Provide strategic technical leadership ensuring alignment with client needs and program goals
Added 7 mins ago
M
Director of Sales Enablement
Microsoft
United States
- $130,900 to $272,300 USD / year
…organization advances Microsoft’s growth and revenue ambitions through strategic planning, capability and community development, and AI-powered…
Added 7 mins ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
The Sr Strategic Capacity Manager is responsible for developing and maintaining the long-range capacity strategy for the Vision Care manufacturing network. This role translates Integrated…
Added 7 mins ago
Clinical Associate
Abbott
Jacksonville, FL
…performing work; monitors performance and reports status to…
Added 8 mins ago
Senior Program Manager, Cybersecurity & Technology Risk
Citigroup
Jacksonville, FL
The Senior Program Manager, Cybersecurity & Technology Risk is a strategic program leadership role accountable for driving the planning, governance, execution, and delivery of Citi's…
Added 8 mins ago
M
Senior Program Manager - Cloud Planning
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Drive cloud capacity buffer planning at a strategic level, aligning stakeholders and leadership on buffer strategy, priorities, and decisions.
Added 8 mins ago
Collections Manager
CACI International
Tampa, FL
…operations expertise. CACI is looking for individuals to join a program that delivers mission-critical advisory, training, and operational support services that help mission partners stay…
Added 8 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Tampa, FL · Jacksonville, FL
…borders to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 8 mins ago
STINGRAI Remote Defense Acquisition Manager - 31066
Huntington Ingalls Industries
Tampa, FL
HII Mission Technologies seeks a highly skilled remote Defense Acquisition Manager to support the execution and management of a complex Department of Defense (DoD) contract. The selected…
Added 8 mins ago
Operations Program Manager
Lockheed Martin
Orlando, FL
Plans and formulates engineering program; reviews product design for compliance with engineering principles, company standards, customer contract requirements, and related specifications.
Added 8 mins ago
Senior Business Banking Relationship Manager (LO) Orlando, FL
Wells Fargo
ORLANDO, FL
Wells Fargo is seeking a Senior Business Banking Relationship Manager (LO) to be part of our growing Business Banking Team. This role will support customers in an assigned market by…
Added 8 mins ago
Senior Specialist, Global Gaming Learning and Development
Carnival Cruise Line
Miami, FL
The Learning and Development Specialist is a strategic partner in cultivating a dynamic culture of continuous improvement, active listening, and lifelong learning across the organization.…
Added 8 mins ago
EG
Program Manager
Eliassen Group
Tallahassee, FL
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 8 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Tallahassee, FL
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 8 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Tallahassee, FL
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 8 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Tallahassee, FL
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 8 mins ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
PERFORMANCE COACH: Manager/Sr. Manager, Program Management Office (PMO)
Added 18 mins ago
M
Customer Success Account Manager
Microsoft
United States
- $86,100 to $169,800 USD / year
As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our…
Added 20 mins ago
UB
Guest Coordinator
Ulta Beauty, Inc.
Manahawkin, NJ
- $16 to $24 USD / hour
…real sense of belonging - even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the…

System One

ServiceNow Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 2, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: ServiceNow Project Manager Type: Contract Work Model: Remote

Responsibilities

Provide project management leadership across high-visibility ServiceNow strategic initiatives and continuous-improvement efforts.
Establish clear objectives, milestones, deliverables, owners, dependencies, and expected outcomes.
Translate broad leadership objectives into actionable work plans and maintain visibility from strategy through execution.
Maintain an integrated view across multiple ServiceNow initiatives rather than managing each effort in isolation.
Facilitate working sessions that move teams from discussion toward clear outcomes, owners, actions, and decisions.
Identify delivery gaps, unclear ownership, competing priorities, and dependencies requiring leadership attention.
Drive follow-through and accountability for committed actions and objectives.
Help leaders organize and maintain the strategic initiative and continuous-improvement backlog.
Establish visibility into what is committed, in progress, blocked, and recommended for prioritization next.
Partner with initiative owners to define measurable outcomes and determine when work is complete.
Connect backlog items to strategic priorities, expected value, dependencies, risks, and leadership decisions.
Support prioritization discussions when capacity or competing initiatives require tradeoffs.
Maintain action and decision tracking so governance commitments translate into execution.
Coordinate preparation for recurring executive governance and leadership reviews.
Develop and maintain concise, executive-ready status materials with ServiceNow leaders and subject-matter experts.
Translate complex technical and operational information into clear narratives focused on business value, delivery progress, milestones, risks, dependencies, decisions required, backlog priorities, and measurable outcomes.
Establish a structured preparation cadence for content collection, owner alignment, quality review, and presenter readiness.
Work with presenters to ensure ownership of content and readiness to communicate decisions, risks, and outcomes.
Build trusted working relationships with ServiceNow platform leadership, managers, technical SMEs, business stakeholders, vendors, and enterprise partners.
Coordinate across teams where work spans organizational or platform boundaries.
Ensure subject-matter experts remain accountable for their content and outcomes while the Project Manager provides the structure that keeps the overall effort moving.
Facilitate alignment when teams have different priorities, perspectives, or definitions of success.
Distinguish issues requiring working-team resolution from those requiring leadership escalation or governance decisions.
Bring the appropriate stakeholders together to resolve cross-functional dependencies.
Maintain visibility into material risks, issues, dependencies, decisions, and actions across assigned initiatives.
Ensure each material item has clear ownership, impact, target resolution, and escalation path.
Surface potential delivery or governance concerns early rather than waiting for executive reporting cycles.
Prepare leadership with the context and options necessary to make decisions.
Track decisions through completion and ensure resulting actions are reflected in plans and backlogs.
Leaders have one reliable view of priorities, progress, backlog, risks, and decisions.
Initiative owners understand their commitments and are prepared for governance discussions.
Executive materials tell a concise business story rather than simply reporting activity.
Metrics and value statements are supportable before reaching senior leadership.
Cross-functional dependencies are surfaced early.
Decisions from governance meetings translate into owned actions.
Continuous-improvement work remains organized and visible as priorities evolve.
ServiceNow leaders can focus on leading the platform and making decisions while the Project Manager provides coordination and delivery structure.

Requirements

Demonstrated project or program management experience supporting complex, highly visible technology initiatives.
Experience working directly with senior leaders and translating detailed delivery information into executive-level communication.
Strong experience establishing governance cadences, project controls, status reporting, backlog visibility, and accountability mechanisms.
Experience coordinating initiatives across multiple technical and business teams.
Demonstrated ability to organize work into clear plans, ownership, milestones, and measurable outcomes.
Strong PowerPoint and executive presentation skills, including the ability to turn technical content into concise leadership narratives.
Experience facilitating working sessions, leadership reviews, and governance meetings.
Strong understanding of RAID management, dependency management, decision tracking, prioritization, and delivery governance.
Familiarity with ServiceNow, ServiceNow platform teams, or enterprise ServiceNow initiatives.
Experience supporting ServiceNow governance, platform modernization, automation, AI/Now Assist, CMDB, Service Mapping, demand management, or similar platform initiatives.
PMP certification.
Experience operating in an Agile, product, portfolio, or hybrid delivery environment.
This role is best suited for someone who is comfortable operating in the gray.
The ideal candidate does not need every requirement handed to them before getting started.
They can enter a complex environment, understand what leadership is trying to accomplish, create structure around the work, identify what is missing, connect the appropriate people, and drive the effort toward a clear outcome.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M2

Ref: #851-Rockville-S1

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More about this job

Skills

ServiceNow
Project management
Process improvement
Leadership
Prioritization
Reporting
Program management
Communication skills
Work in an organised manner
Microsoft PowerPoint
Presentation skills
PMP
Agile

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