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Added 2 mins ago
Project Coordinator
Puget Sound Energy, Inc
Bremerton, WA
Facilitates communication between Project Manager, service providers and internal customers, including technical support at the direction of a project manager.
Added 2 mins ago
Senior Manager, Government Solutions & Operations
Iridium Satellite, LLC
McLean, VA · Chandler, AZ
If you are a seasoned technical leader with extensive experience supporting U.S. Government customers and translating complex mission needs into practical solutions, you will be excited…
Added 2 mins ago
Quality Manager
Axiom Space
United States
…Our mission-driven team is seeking a bold and dynamic Quality Manager who is fueled by high ownership, execution horsepower, growth mindset, and driven to understand our world,…
Added 4 mins ago
Senior Director, User Readiness
College Board
Remote, United States
…separate disciplines, but a single, unified standard. As the Senior Director of User Readiness, you will sit at the intersection of traditional assessment delivery and digital…
Added 8 mins ago
DIRECTOR OF QUALITY & REGULATORY COMPLIANCE
STENA
Hope Hull, AL
The Director of Quality & Regulatory Compliance will serve as the senior independent authority for quality assurance, regulatory compliance, and quality system effectiveness across…
Added 9 mins ago
Associate Director, DevSecOps Architect
S&P Global
Princeton, NJ
…frameworks, and innovative open-source solutions. The team values technical excellence, cross-functional collaboration, and driving organizational impact through thoughtful architecture…
Added 11 mins ago
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Dewberry
UNAVAILABLE
Works closely with Senior Project Manager and program leadership.
Added 12 mins ago
AH
Sr. Manager, Full Time, Days, Call Center Opns, Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
The Senior Manager, Call Center Operations is responsible for leading the strategic vision, operational performance, growth, and transformation of the Contact Center. The Senior Manager…
Added 12 mins ago
Principal, Technical Program Manager
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Remote, United States
The Principal TPM serves as a senior individual contributor in Engineering, leading complex technical programs and transformation initiatives across multiple value streams, functions, and…
Added 13 mins ago
Principal Product Manager - Clinical
Veradigm LLC
Raleigh, NC
The Principal Product Manager is a senior individual contributor who owns a strategic product area within Veradigm's clinical product portfolio. Reporting to the Director of Product…
Added 14 mins ago
Sr Director - Technology and Delivery
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United States
POSITION SUMMARY: The Sr Director – Technology and Delivery is the senior technical delivery leader for IT clinical business solutions and serves as the VP’s principal leader for the…
Added 14 mins ago
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United States
…within a clearly scoped project, working under the guidance of senior engineers and your DE Manager. You'll help diagnose and resolve client-impacting issues, support client onboarding…
Added 15 mins ago
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WI
Clarios is seeking a highly analytical and commercially minded Financial Risk Manager to support the company's global financial risk management and treasury activities. This role will help…
Added 15 mins ago
Management/Data Analyst, Senior
Maricopa Association of Governments
Phoenix, AZ
…provides oversight and management of the Freeway Life Cycle Program (FLCP), which guides the implementation of regional freeway investments funded through Propositions 400 and 479. The team…
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The Program Integrator serves as the primary operational partner and designated deputy to an Assistant Program Manager (APM) overseeing the cost, schedule, and technical performance of 3–5…
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The Senior Project Manager serves as the municipality’s lead advisor for complex, developer-led capital projects that advance public objectives. The role oversees planning, procurement,…
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Summer 2027 Corporate Intern: Global Audit
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- $21 to $40 USD / hour
Receive support and guidance from a host of individuals including mentors and a dedicated Program Manager
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Senior Staff Technical Program Manager, New Product Programs
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Waymo's Commercialization & Strategic PMO Technical Program Managers are accountable for delivering Waymo's commercial business lines, platform expansion, and strategic new initiatives. We…
Added 1 hour ago
UO
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University of Colorado Denver
Aurora, CO
- $48,989 to $65,645 USD / year
Job Title: Master of Science in Anesthesiology Program Coordinator
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Cybersecurity – Senior Information System Security Manager (ISSM) **Sign on Bonus Potential**
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…Dominance Classified Security Operations team as a Cybersecurity – Senior Information System Security Manager (ISSM) in Berkeley, MO…
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Chief Building Engineer
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System One

ServiceNow Project Manager

Merrifield, VA, United States

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Job details

Apply by: Feb 2, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: ServiceNow Project Manager Type: Contract Work Model: Remote

Responsibilities

Provide project management leadership across high-visibility ServiceNow strategic initiatives and continuous-improvement efforts.
Establish clear objectives, milestones, deliverables, owners, dependencies, and expected outcomes.
Translate broad leadership objectives into actionable work plans and maintain visibility from strategy through execution.
Maintain an integrated view across multiple ServiceNow initiatives rather than managing each effort in isolation.
Facilitate working sessions that move teams from discussion toward clear outcomes, owners, actions, and decisions.
Identify delivery gaps, unclear ownership, competing priorities, and dependencies requiring leadership attention.
Drive follow-through and accountability for committed actions and objectives.
Help leaders organize and maintain the strategic initiative and continuous-improvement backlog.
Establish visibility into what is committed, in progress, blocked, and recommended for prioritization next.
Partner with initiative owners to define measurable outcomes and determine when work is complete.
Connect backlog items to strategic priorities, expected value, dependencies, risks, and leadership decisions.
Support prioritization discussions when capacity or competing initiatives require tradeoffs.
Maintain action and decision tracking so governance commitments translate into execution.
Coordinate preparation for recurring executive governance and leadership reviews.
Develop and maintain concise, executive-ready status materials with ServiceNow leaders and subject-matter experts.
Translate complex technical and operational information into clear narratives focused on business value, delivery progress, milestones, risks, dependencies, decisions required, backlog priorities, and measurable outcomes.
Establish a structured preparation cadence for content collection, owner alignment, quality review, and presenter readiness.
Work with presenters to ensure ownership of content and readiness to communicate decisions, risks, and outcomes.
Build trusted working relationships with ServiceNow platform leadership, managers, technical SMEs, business stakeholders, vendors, and enterprise partners.
Coordinate across teams where work spans organizational or platform boundaries.
Ensure subject-matter experts remain accountable for their content and outcomes while the Project Manager provides the structure that keeps the overall effort moving.
Facilitate alignment when teams have different priorities, perspectives, or definitions of success.
Distinguish issues requiring working-team resolution from those requiring leadership escalation or governance decisions.
Bring the appropriate stakeholders together to resolve cross-functional dependencies.
Maintain visibility into material risks, issues, dependencies, decisions, and actions across assigned initiatives.
Ensure each material item has clear ownership, impact, target resolution, and escalation path.
Surface potential delivery or governance concerns early rather than waiting for executive reporting cycles.
Prepare leadership with the context and options necessary to make decisions.
Track decisions through completion and ensure resulting actions are reflected in plans and backlogs.
Leaders have one reliable view of priorities, progress, backlog, risks, and decisions.
Initiative owners understand their commitments and are prepared for governance discussions.
Executive materials tell a concise business story rather than simply reporting activity.
Metrics and value statements are supportable before reaching senior leadership.
Cross-functional dependencies are surfaced early.
Decisions from governance meetings translate into owned actions.
Continuous-improvement work remains organized and visible as priorities evolve.
ServiceNow leaders can focus on leading the platform and making decisions while the Project Manager provides coordination and delivery structure.

Requirements

Demonstrated project or program management experience supporting complex, highly visible technology initiatives.
Experience working directly with senior leaders and translating detailed delivery information into executive-level communication.
Strong experience establishing governance cadences, project controls, status reporting, backlog visibility, and accountability mechanisms.
Experience coordinating initiatives across multiple technical and business teams.
Demonstrated ability to organize work into clear plans, ownership, milestones, and measurable outcomes.
Strong PowerPoint and executive presentation skills, including the ability to turn technical content into concise leadership narratives.
Experience facilitating working sessions, leadership reviews, and governance meetings.
Strong understanding of RAID management, dependency management, decision tracking, prioritization, and delivery governance.
Familiarity with ServiceNow, ServiceNow platform teams, or enterprise ServiceNow initiatives.
Experience supporting ServiceNow governance, platform modernization, automation, AI/Now Assist, CMDB, Service Mapping, demand management, or similar platform initiatives.
PMP certification.
Experience operating in an Agile, product, portfolio, or hybrid delivery environment.
This role is best suited for someone who is comfortable operating in the gray.
The ideal candidate does not need every requirement handed to them before getting started.
They can enter a complex environment, understand what leadership is trying to accomplish, create structure around the work, identify what is missing, connect the appropriate people, and drive the effort toward a clear outcome.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M2

Ref: #851-Rockville-S1

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More about this job

Skills

ServiceNow
Project management
Process improvement
Leadership
Prioritization
Reporting
Program management
Communication skills
Work in an organised manner
Microsoft PowerPoint
Presentation skills
PMP
Agile

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