QA Test Engineer

Job Title: Quality Assurance Testing Engineer Location: Fairfield, Ohio Type: Contract to Hire Compensation: Up to $100,000 Work Model: Remote

Position Summary We are seeking a results-driven Senior Quality Assurance Engineer with 7+ years of experience for our Policyholder Portal applications. This role requires hands-on experience in manual, automation, mobile, API, and database testing, along with the ability to identify risk early, collaborate across teams, and improve test coverage and delivery quality. The ideal candidate will quickly learn new technologies, validate complex business workflows and integrations, mentor peers, and contribute to continuous quality improvement throughout the SDLC and STLC.

Insurance application testing experience is preferred.

Key Responsibilities

• Participate throughout the SDLC and STLC; review requirements, user stories, specifications, and acceptance criteria for clarity and testability.
• Create risk-based test strategies, plans, scenarios, cases, and reusable test assets.
• Execute functional, integration, regression, system, end-to-end, and user acceptance testing across web, desktop, and mobile applications.
• Identify, document, prioritize, track, retest, and close defects; support root-cause analysis and continuous quality improvement.
• Partner with developers, analysts, product owners, and stakeholders to validate complex business workflows, integrations, and customer-facing features.
• Design, develop, execute, and maintain automated test suites using mabl; build reusable components and analyze results to expand coverage and efficiency.

Required Qualifications

• 7+ years of experience in quality assurance and software testing.
• Experience validating REST and SOAP services with Postman or Bruno, including requests, responses, authentication, business rules, error handling, and integrations.
• Experience writing SQL queries to validate data accuracy, integrity, transformations, interfaces, and business transactions.
• Experience with regression testing, defect management, and Agile/Scrum delivery practices.
• Strong analytical troubleshooting, proactive problem solving, adaptability, attention to detail, and the ability to manage multiple priorities.
• Clear communication, cross-functional collaboration, leadership, mentoring, and customer focus.

Preferred Qualifications

• Insurance application testing experience.
• Strong knowledge of insurance business rules, workflows, integrations, and regulatory expectations.
• Experience testing policy lifecycle, coverage, billing, payments, claims, underwriting, renewals, cancellations, endorsements, communications, and regulatory requirements.
• Experience testing iOS and Android functionality, usability, performance, and cross-device/browser compatibility
• Experience with mabl, BrowserStack, Postman, Bruno, Jira, or PractiTest.

What Success Looks Like

• Creates effective, risk-based test coverage using reusable manual and automated test assets.
• Identifies quality risks early and supports timely resolution through clear defect management and root-cause analysis.
• Validates complex insurance workflows, integrations, data, APIs, and customer-facing features across platforms.
• Collaborates effectively across business and technology teams while mentoring peers and promoting continuous improvement.

Improves test efficiency, delivery quality, and customer outcomes through adaptable, detail-oriented quality engineering practices

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #861-Cincinnati-S1