Deputy Lead, Technical Modernization Effort

Job Title: Managing Consultant Location: DMV is preferred; remote is okay Type: Contract-to-Hire Compensation: $150,000 Per Year Security Clearance: Must be able to obtain and maintain the federal suitability or public trust requirements applicable to the client engagement Contact: Crystal.dinnocenti@systemone.com

OVERVIEW:

This role will help drive the successful planning, coordination, and delivery of a complex federal records digitization and technical modernization workstream, providing project management and leadership support for a team of Digitization Analysts. The role requires strong project and program management experience, demonstrated people leadership, exceptional attention to detail, and excellent client communication and presentation development skills. Previous experience of technical modernization projects is preferred but not required.

Responsibilities

• Support the Workstream Lead in planning, execution, task oversight, and day-to-day delivery of the digitization workstream.
• Translate program objectives and client requirements into detailed work plans, milestones, assignments, schedules, and measurable delivery outcomes, and provide project management oversight for digitization activities.
• Develop and maintain detailed project schedules in Smartsheet, Microsoft Project, or comparable project management tools, including tasks, dependencies, owners, deadlines, completion criteria, and critical-path activities.
• Manage analysts, subject matter experts, and vendor(s)
• Engage key project stakeholders including senior management and interdisciplinary and inter-agency client points of contact
• Assign and balance work across team members based on priorities, delivery requirements, expertise, and capacity, while reinforcing clear roles, expectations, and accountability.
• Monitor performance against scope, schedule, quality, and client expectations, proactively addressing delayed, at-risk, or resource-constrained activities.
• Maintain workstream dashboards, status reports, milestone trackers, and logs for actions, risks, issues, dependencies, and decisions.
• Consolidate accomplishments, upcoming activities, milestones, operational metrics, risks, issues, and leadership actions into concise, executive-ready reports.
• Develop polished PowerPoint presentations, executive briefings, decision materials, work plans, talking points, and other client-ready deliverables.
• Synthesize technical and operational information into clear narratives tailored to technical, nontechnical, and executive audiences.
• Prepare for and facilitate client meetings, planning sessions, schedule reviews, status meetings, and leadership briefings, clearly communicating progress, risks, impacts, and recommendations.
• Document decisions, action items, owners, and due dates, and follow up systematically to ensure timely completion.
• Identify, monitor, and escalate risks, issues, schedule conflicts, resource constraints, and unresolved dependencies and develop appropriate mitigation plans.
• Review team deliverables for completeness, accuracy, consistency, organization, formatting, and client readiness.
• Support vendor management for scanning and digitization activities, including coordinating priorities, monitoring progress against schedules and performance expectations, tracking risks and issues, and facilitating resolution of delivery challenges.

Requirements

• Must be able to obtain and maintain the federal suitability or public trust requirements applicable to the client engagement.
• Bachelor’s degree in Business Administration, Management, Project Management, Public Administration, Information Technology, Communications, or a related field.
• Ten (10) or more years of experience in project management, program management, management consulting, business operations, or a related field.
• Experience operating in a project or program leadership role with a level of responsibility equivalent to a manager or senior manager.
• Demonstrated experience directly managing, supervising, or leading professional staff.
• Demonstrated experience managing complex projects or workstreams involving multiple stakeholders, concurrent deliverables, competing priorities, and cross-functional dependencies.
• Advanced proficiency using Smartsheet, Microsoft Project or comparable project management tools to develop and manage detailed project schedules, task plans, dependencies, dashboards, reports, and automated workflows.
• Strong knowledge of project and program management practices, including schedule management, resource management, risk management, issue management, dependency management, change management, and status reporting.
• Demonstrated ability to translate high-level objectives into detailed plans, assignments, milestones, deadlines, and measurable outcomes while managing multiple priorities.
• Experience developing and delivering client- and leadership-facing reports, briefings, executive communications, and polished presentations using Microsoft PowerPoint and related collaboration tools.
• Excellent written, verbal, and client management skills, including the ability to facilitate meetings, present recommendations, manage stakeholder expectations, and communicate complex information to technical, nontechnical, and executive audiences.
• Exceptional attention to detail, organization, analytical thinking, problem-solving, and follow-through, with the ability to identify emerging risks, evaluate schedule impacts, recommend practical solutions, and effectively lead a team.
• Project Management Professional (PMP) certification.
• Advanced experience with Smartsheet, dashboards, reports, resource management, or automated workflows.
• Experience supporting federal government clients or large, complex public-sector organizations.
• Experience managing federal technology modernization, data management, records management, document processing, or operational transformation programs.
• Experience leading multidisciplinary teams and coordinating work across vendors, technical teams, operational personnel, and client stakeholders.
• Experience supporting quality assurance, continuous improvement, operational performance, or business process improvement initiatives.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1