Business Process Manager

Job Title: Business Process Manager Location: Oro Valley, AZ Type: Contract Compensation: $60.00 - $70.00 Work Model: Onsite

Overview

Our client is seeking a Business Process Manager to join its Business Excellence team. This individual will be responsible for evaluating end-to-end business workflows, developing and implementing process optimization strategies, establishing performance metrics, and designing scalable processes that enhance operational effectiveness, streamline business operations, and support the organization's long-term strategic objectives.

Responsibilities

• Develop and drive the business process management (BPM) strategy for the Commercial Product Development Organization, including clear process mapping and change management frameworks for process improvement.
• Establish and communicate the business process vision, providing strategic direction and leadership to drive LeanSix Sigma continuous improvement in alignment with organizational goals.
• Partner with non-technical business leaders and cross-functional teams to deliver sustainable change aligned with strategic commercial priorities.
• Lead and drive large Six Sigma business transformations across commercial and operational business areas.
• Empower and upskill internal teams to build sustainable capability, promoting a culture of innovation, collaboration, and continuous improvement.
• Serve as a knowledgeable, highly collaborative role model and champion for change, building and training teams on continuous improvement methodologies.
• Identify end-to-end process improvement opportunities and utilize advanced process mapping skills to facilitate the design of new processes that maximize customer service, performance excellence, accountability, and compliance.
• Build capabilities throughout the organization to improve processes, drive efficiencies, and yield measurable commercial and financial returns.
• Assist in designing innovative solutions that enable the organization to improve financial performance, service delivery, employee satisfaction, and operational efficiency.
• Assess organizational performance, determine root cause(s) of performance issues, and proactively work to remove barriers hindering goal attainment.
• Maintain strong, collaborative relationships with non-technical business leaders and the broader Leadership Community to drive buy-in, alignment, and operational transparency.
• Provide clear training, process mapping, and continuous improvement guidance across technical and non-technical business units.
• Drive strategic data-driven decisions that add commercial value and contribute to clear business outcomes.
• Meticulously document all processes, workflows, and improvements using visual process maps. Prepare and present concise reports on efficiency gains and cost savings to senior executive leadership using clear, accessible communication.

Requirements

• Bachelor's Degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics, or related field.
• LeanSigma or Six Sigma Black Belt certification
• 7+ years of demonstrated experience with increasing responsibility in developing and implementing successful continuous improvement programs.
• Proven experience collaborating and communicating effectively with non-technical business leaders.
• Strong expertise in process mapping and clear cross-functional communication.
• Master's degree / MBA
• Master Black Belt certification
• Experience in a regulated industry within a Commercial Product Development environment developing and implementing process improvements.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #558-Scientific