Analyst - Clinical Applications: II

Analyst – Clinical Applications II (Hybrid)

Location: Louisville, KY 40222 Work model: Hybrid (onsite for first 2 weeks, then 3 days onsite / 2 days remote) Schedule: Monday–Friday, 8:00am–5:00pm (40 hours/week) Type: Contract Pay rate: $42–$44/hr (W2) Estimated contract dates: November 23, 2026 – April 16, 2027 Requisition: BTSGJP00001526

Overview

This role provides problem-solving and implementation support for clinical application systems. You will help implement, upgrade, and support complex application environments, ensure appropriate testing prior to production releases, document processes, and train/educate users on system capabilities. Participation in an on-call rotation for 24x7 application support may be required.

Key Responsibilities

• Implement, upgrade, and support complex clinical application systems; troubleshoot issues through resolution.
• Ensure solutions and changes are fully tested prior to production implementation.
• Document processes and procedures for current and future systems.
• Train and support end users on system functionality and best practices.
• Provide mentoring/knowledge sharing in system analysis & design and documentation methods.
• Participate in a 24x7 support rotation as needed.

Required Qualifications

• Experience supporting IT applications (required).
• Experience supporting clinical applications / EMR, including problem resolution, account provisioning, and basic system configuration.
• Strong documentation, communication, and customer support skills.

Preferred

• Experience supporting rehabilitation-focused business applications.

About System One

System One delivers specialized workforce solutions across regulated and mission-critical industries.

EEO

System One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.