Jobs in the United States

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Added just now
Project Manager
Unistress Corporations
Pittsfield, MA
…for coordinating and directing multi-disciplines and project information in a high intensity environment. - Responsible for the overall quality and coordination of work performed, client…
Added just now
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Boston, MA
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
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Associate Software Engineer
Highmark Health
Boston, MA
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
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Software Development Engineer III, Programming Foundations
Amazon
Boston, MA
Lead the architectural direction for shared software components, balancing short-term delivery needs with long-term extensibility, performance, and security.
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Structured Cabling Systems Telecom Project Lead
Jacobs
Boston, MA
At Jacobs our telecommunications project leads work on various projects as assigned by a Department Manager or Lead Engineer. This position will play a role in the entire design process…
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Senior Telecom Engineer
Maximus
Boston, MA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
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Senior Associate Software Engineer
Travelers Insurance Company
Boston, MA
Knowledge of information security best practices.
Added just now
Director - Customer Response Engineering
Trellix
Boston, MA
The Director leads CRE globally and owns engineering response for strategic customers across our endpoint, data security, email, and network products. The role also owns prevention: finding…
Added 1 min ago
Network Operations Engineer
Meta
Boston, MA
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 1 min ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Boston, MA
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 1 min ago
EG
QA Automation Engineer
Eliassen Group
Boston, MA
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 1 min ago
UC
Supervisory General Engineer
U.S. Coast Guard
Norfolk, VA
- $127,646 to $165,945 USD / year
This vacancy is for a GS-0801-14, Supervisory General Engineer located in the Department of Homeland Security, U.S. Coast Guard, SILC ENGINEERING SERVICES DIVISION in NORFOLK, Virginia.
Added 1 min ago
UC
Supervisory General Engineer
U.S. Coast Guard
Norfolk, VA
- $127,646 to $165,945 USD / year
This vacancy is for a GS - 0801 - 14, Supervisory General Engineer located in the Department of Homeland Security, U.S. Coast Guard, SILC ENGINEERING SERVICES DIVISION in NORFOLK, Virginia.
Added 7 mins ago
FA
Supervisory General Engineer
Federal Aviation Administration
Des Moines, WA
- $125,635 to $194,772 USD / year
1. Professional registration or licensure -- Current registration as an Engineer Intern (EI), Engineer in Training (EIT)1 , or licensure as a Professional Engineer (PE) by any State, the…
Added 7 mins ago
NS
NAVAL ARCHITECT
Naval Sea Systems Command
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
You will serve as a Structural Engineer in the Naval Architecture and Structures Division of NAVSEA HQ FIELD SUPPORT.
Added 10 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Birmingham, AL
- $70,039 to $161,512 USD / year
The Birmingham VA Healthcare Service is recruiting for a Healthcare Engineer. The Healthcare Engineer will function under the Facilities Management Service.
Added 12 mins ago
US
ELECTRICAL ENGINEERING
United States Space Force
Buckley AFB, CO
- $99,800 to $154,280 USD / year
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
Added 15 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Pierre, SD
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 15 mins ago
Associate Software Engineer
Highmark Health
Pierre, SD
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 15 mins ago
T
Information Security Engineer
TTEC
Pierre, SD
- $65,000 to $70,000 USD / year
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of…
Added 16 mins ago
Network Operations Engineer
Meta
Pierre, SD
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 16 mins ago
Director - Customer Response Engineering
Trellix
Pierre, SD
The Director leads CRE globally and owns engineering response for strategic customers across our endpoint, data security, email, and network products. The role also owns prevention: finding…
Added 16 mins ago
Senior Telecom Engineer
Maximus
Pierre, SD
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 16 mins ago
EG
QA Automation Engineer
Eliassen Group
Pierre, SD
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 16 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Pierre, SD
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…

Sysdig

Staff Customer Reliability Engineer

Remote, United States

$125,000 to $156,200 USD / year

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Job details

Pay: $125,000 to $156,200 USD / year
Experience: 7+ years experience in technical support, customer reliability engineering, site reliability engineering, solutions architecture, or a related production engineering discipline.
Posting language: English
Posted: Oct 22, 2026

Original job description

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you. What you will do

Act as the senior technical owner for the most complex, high-severity, and strategically important customer issues.
Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
Establish and improve standards for troubleshooting, escalation quality, incident readiness, case ownership, and technical documentation.
Build automation, diagnostics, runbooks, and other operational mechanisms that reduce repeat escalations and improve time to resolution.
Coach and mentor CREs through complex case reviews, incident retrospectives, technical training, and day-to-day technical guidance.
Develop reusable technical content and enablement that increases the independence and effectiveness of the broader CRE and Support organizations.
Work closely with Escalation Management and account teams on high-touch customers and customer-impacting reliability risks.
Participate in the CRE on-call rotation and provide technical leadership during critical incidents.
Communicate clearly with engineers, executives, customer technical teams, and other stakeholders, adapting the level of detail to the audience.

What you will bring with you

7+ years experience in technical support, customer reliability engineering, site reliability engineering, solutions architecture, or a related production engineering discipline.
Expert-level experience with Kubernetes and Linux in production environments.
Hands-on experience troubleshooting and operating workloads across one or more major public cloud platforms, such as AWS, Azure, or GCP.
Proficiency in at least one scripting or programming language, such as Python, Bash, or Go, with a track record of using automation to improve operational outcomes.
Demonstrated experience leading complex incidents, technical escalations, problem management, or post-incident improvement efforts.
A track record of converting individual customer problems into scalable improvements, such as product changes, automation, standards, or enablement.
Strong written and verbal communication skills, including the ability to explain complex technical issues clearly to both technical and non-technical audiences.
Experience working with enterprise customers in complex, hybrid-cloud, multi-cloud, regulated, or highly integrated environments.
Ability to balance urgent customer needs with durable technical solutions and long-term reliability goals.

What we look for

Work with a technically strong team focused on delivering measurable value to customers.
Help shape how a growing cloud security company operates at enterprise scale.
Collaborate with globally distributed teams across Customer Reliability, Support, Product, Engineering, and SRE.
Contribute to open source technologies that are widely used by cloud-native teams.
Work in an environment that values diverse perspectives, open dialogue, and continuous learning.

When you join Sysdig, you can expect

Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family

The U.S. annual salary range for this full-time position is between 125,000 and 156,200 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

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More about this job

Skills

Kubernetes
Linux
Identity and access management
Troubleshooting
Documentation
Leadership
Technical support
AWS
Microsoft Azure
Google Cloud
Python
Bash
Go
Communication skills
Mental health

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