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Synopsys

Executive: Program & Customer Success Leader

Sunnyvale, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

.We Are Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. You Are You are an accomplished semiconductor leader who has led complex, strategic customer engagements spanning multiple products, programs, engineering organizations, and geographies. You understand the semiconductor development lifecycle deeply enough to engage credibly with engineering leaders, while maintaining the broader perspective needed to manage customer commitments, execution risk, organizational dependencies, and business outcomes. The hardest challenges in a strategic engagement rarely sit within one project or one organization. Success requires connecting product roadmaps, engineering execution, customer priorities, quality, infrastructure, and delivery commitments across multiple programs and teams. You have been the leader customers and internal stakeholders turn to when an engagement crosses organizational boundaries or requires difficult decisions. Creating clarity where ownership is fragmented comes naturally to you. You identify risks before they become escalations and translate complex technical execution into clear decisions and actions. You combine the rigor of an exceptional program leader with the mindset of a customer success executive. At Synopsys, you will provide leadership for one of our most strategic and technically complex customer engagements, bringing together multiple teams and programs around a common set of commitments and outcomes. What You'll Be Doing

Provide leadership for a portfolio of concurrent, interdependent semiconductor and IP programs supporting a strategic customer
Serve as a senior customer-facing leader, building trusted relationships with key stakeholders and ensuring alignment on priorities, commitments, risks, and outcomes
Establish and drive program governance, integrated planning, execution cadence, customer commitments, and executive-level reporting
Lead across multiple customer programs, bringing together product, engineering, program, and customer-facing teams to drive coordinated execution
Maintain an integrated view of schedules, milestones, dependencies, risks, quality, readiness, and customer deliverables across the engagement
Drive cross-functional execution across complex semiconductor development programs, from product development and integration through validation and customer deployment
Anticipate cross-program risks and dependencies, driving proactive mitigation and timely resolution before they impact customer commitments
Lead resolution of complex issues requiring alignment across customers, programs, functions, and senior stakeholders
Establish the discipline, transparency, and accountability required to deliver consistently across a large-scale strategic customer engagement

The Impact You Will Have

Provide a single, integrated executive program view across a highly complex strategic customer engagement
Improve predictability across interconnected programs by identifying technical, schedule, quality, and organizational risks earlier
Strengthen customer confidence through transparency, accountability, responsiveness, and consistent execution
Accelerate decision-making and issue resolution across organizational boundaries
Ensure customer commitments translate into executable plans with clear ownership, dependencies, milestones, and measures of success
Enable engineering and customer-facing organizations to operate as one coordinated team toward shared customer outcomes
Strengthen Synopsys' ability to execute successfully on large-scale, highly complex strategic customer engagements

What You'll Need

BSEE or equivalent technical degree, with extensive semiconductor industry experience and demonstrated leadership of highly complex engineering and customer programs
Significant leadership experience in semiconductor, SoC, silicon IP, or similarly complex technology-development environments
Demonstrated experience leading a portfolio of concurrent and interdependent programs, beyond the management of a single project or product
Extensive leadership experience working directly with strategic customers and senior engineering, business, and program stakeholders
Strong understanding of the semiconductor development lifecycle, including architecture, design, verification, implementation, IP integration, silicon validation, release, and production
Exceptional program leadership capabilities, including integrated planning, governance, risk and dependency management, metrics, executive reporting, and escalation management
Proven ability to influence and align senior leaders across highly matrixed, global organizations without relying on direct authority
Strong business judgment and the ability to balance customer priorities, engineering realities, resources, quality, schedule, and long-term strategic objectives
Excellent executive communication, negotiation, stakeholder-management, and decision-making skills

Who You Are

You see the entire engagement, not just the individual programs, and recognize dependencies and risks that others may miss
You can move comfortably from an executive customer discussion to a detailed engineering review and understand what matters in both
You create clarity in complex environments, establish accountability, and ensure decisions translate into execution
You know when an issue can be resolved within a program and when it requires executive intervention
You challenge unrealistic commitments while preserving trust with customers and internal teams
You lead effectively through ambiguity, complexity, and competing priorities
When a strategic customer escalates an issue, you focus the organization on root cause, ownership, recovery, communication, and closure
You measure success not simply by whether individual programs meet their milestones, but by whether the overall customer engagement succeeds

The Team You'll Be Part Of Your recruiter will share more about the team structure and mission during the interview process. Rewards and Benefits We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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