Quality Analyst

TITLE: Quality Analyst

LOCATION: 100% Onsite, Milwaukee Lewis Center, 615 E Michigan St, Milwaukee, Wisconsin 53202

ANTICIPATED DURATION: From 11/16/2026 to 05/16/2027

Responsibilities:

• Monitor and evaluate the quality of work against timeliness, accuracy, and productivity standards.
• Document quality issues, performance measures, and quality improvements for management review.
• Provide information to assist with employee feedback and training.
• Ensure compliance with internal and regulatory standards, guidelines, and procedures.
• Verify shareholder transactions and analyze new account setups and maintenance for accuracy and completeness.
• Communicate transaction or reference discrepancies to appropriate parties.
• Resolve quality control issues and maintain group work standards for volume and accuracy.

Requirements:

• Undergraduate degree in business or a related field, or equivalent work experience.
• Good knowledge and understanding of products and services applicable to mutual funds.
• Effective verbal and written communication skills.
• Attention to detail.
• Ability to independently analyze complex cases requiring a high level of analysis and expertise.

Preferred Experience:

• One to two years of experience in quality analysis and measurement activities or mutual fund operations.
• Good knowledge of productivity and accuracy standards for mutual fund operations.
• Proficient computer skills, especially Microsoft Office applications.
• Ability to perform multiple tasks in a dynamic working environment with minimal supervision.

The hourly pay rate range for this position is $20.00 to $24.75 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to Applications@Synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.