VP, Senior Software Development Engineering Manager

Role Summary/Purpose:

The Vice President, Senior Software Development Engineering Manager will lead a large team of web application developers. This leader craves working hands-on in system design and development and leads by example to make sure time sensitive projects get done on time and to specifications. This leader will be a strong advocate for the adoption of generative AI and modern engineering practices to improve developer efficiency, accelerate delivery and raise the overall quality of software development. You will be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Manage a large team of web application developers with direct accountability for performance, engagement, hiring and career development.
• Set technical direction and execution standards for scalable, secure and maintainable web applications
• Drive the migration of enterprise workloads from on premise to AWS, ensuring scalability, resiliency, performance, security and operational readiness.
• Partner with architects, product managers, reliability engineers, quality engineers and security team to deliver robust software applications.
• Ensure engineering decisions align with non-functional requirements including availability, latency, throughput, fault tolerance and recoverability.
• Evaluate, build and introduce generative AI tools and workflows to improve engineering efficiency, such as code generation, test creation, documentation, analysis and support automation.
• Measure and improve team productivity, delivery predictability, code health and platform stability.
• Provide strong technical direction while balancing delivery and organizational leadership.
• Create a culture of engineering excellence, ownership and continuous improvement.
• Build trust across teams through clear communication, technical credibility and execution discipline
• Ensure compliance with architecture, security and technology standards set by Synchrony.
• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Passionate about the latest technologies, open-source projects and languages
• Provide 24x7 on-call support periodically throughout the year
• Identify ways to increase efficiency and improve system performance
• Work with third party vendors to develop software and/or integrate their software into the company's products
• Coach and mentor tech leads and dev leads to enhance their technical expertise and leadership abilities.
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and a minimum of 10 years of experience with software engineering.
• A minimum of 8 years in engineering banking systems
• A minimum of 5 years of people management experience
• Strong hands-on experience with ReactJS, Typescript, JavaScript and enterprise application development

Desired Characteristics:

• Experience in Digital Service Engineering environment
• Experience designing and operating scalable applications in AWS
• Experience leading cloud migration or application modernization initiatives
• Knowledge of distributed systems, service-oriented architecture and cloud native design patterns.
• Experience with CI/CD, test automation, monitoring and production support.
• Proven ability to influence technical direction across multiple teams and stakeholders
• Experience with AWS services like ECS, EKS, Lambda, RDS, S3 and step functions.
• Excellence in technical communication with technical and non-technical peers
• Background mentoring other managers or technical leads
• Strong communication and stakeholder management skills
• Desire to work in a dynamic, fast paced environment
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options.
• Ability to use AI engineering tools, like github copilot to analyze and debug problems.

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Information Technology