Jobs in the United States

25+ jobs

Save this search

Added just now
Systems Analyst III
University System of Georgia
GA
Assist with miscellaneous technical problems on client enterprise applications
Added just now
Mid. Account Manager_Korean Bilingual
SBT Global, Inc.
Plano, TX
Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
Added just now
TG
Quality Inspector
TRIGO Global Quality Solutions
Evansville, IN
- $17 to $17.75 USD / hour
Provide Quality services and support for all missions assigned to a manufacturing or warehouse site while ensuring a healthy and safe work environment.
Added 1 min ago
CG
IT Site Support Technician
Cabinetworks Group, Inc.
OH
- $27 to $33 USD / hour
Responsible for ensuring operational readiness of client computing and peripheral devices used to accomplish organizational tasks. This will include, but is not limited to; installation,…
Added 1 min ago
Diagnostic Imaging Physicist Manager - Landauer
Fortive
Remote, United States
…diagnostic imaging physics, nuclear medicine, and radiation safety support services to healthcare facilities throughout the Great Lakes region. This role requires excellent technical…
Added 3 mins ago
AI Validation, Senior Specialist
The Vanguard Group, Inc.
Charlotte, NC
…mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee…
Added 3 mins ago
Entry Level Construction Inspector
GFT
Concord, CA
Liaise between contractor, client staff, utility companies, local municipalities, and other external agencies
Added 3 mins ago
A
CCSI Systems Senior Engineer
AlixPartners
NY
- $115,000 to $135,000 USD / year
In this critical role on AlixPartners’ Corporate Services team, you will support the Information Technology function as part of the CCSI (Cloud, Client Services, and Innovation) Team. This…
Added 4 mins ago
Talent Acquisition Specialist
M2E LLC
Coral Gables, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 4 mins ago
Talent Acquisition Specialist
M2E LLC
Orlando, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 4 mins ago
Talent Acquisition Specialist
M2E LLC
Tampa, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 4 mins ago
Talent Acquisition Specialist
M2E LLC
West Palm Beach, FL
…Central Florida that delivers industry-leading creative and technical services to a variety of clients including building owners, architects, developers, property managers, law firms, and…
Added 5 mins ago
GC
Construction Manager
Geosyntec Consultants, Inc.
Costa Mesa, CA
- $95,375 to $152,600 USD / year
…environmental engineering design firms, Geosyntec is known for its technical leadership, broad experience, and exceptional client…
Added 6 mins ago
Environmental Internship
Loureiro Engineering Associates, Inc.
RI
Perform engineering calculations and technical analyses, as applicable, to support the design, operation, monitoring, and maintenance of environmental systems.
Added 6 mins ago
Solution Sales Rep
Everon
Grand Rapids, MI
Using technical, organizational, and customer knowledge to influence customers and assist them in buying the products and services required to meet their needs, resulting in revenue…
Added 6 mins ago
Sr Project Manager - Technical (Utilities)
HNTB Corporation
Atlanta, GA
This opportunity entails being responsible for managing assigned project(s) in technical discipline area throughout their full lifecycle including developing the scope and technical…
Added 6 mins ago
Practice Consultant - Project Controls
HNTB Corporation
Atlanta, GA
Works with the line organization in a senior support role on strategically important client and project pursuits, providing technical input and market knowledge to navigate complex projects…
Added 6 mins ago
West Florida Bridge Group Lead
HNTB Corporation
Tampa, FL · Tallahassee, FL
Responsible for development of the project scope and fee quotation and assists in the preparation of technical proposals and contracts in accordance with HNTB's Sophisticated Contracting…
Added 6 mins ago
EM
Order Entry Technician
Element Materials Technology
Los Angeles, CA
- $16 to $25 USD / hour
…direction of Office Manager or detailed procedures. Perform technical review of client PO’s to ensure…
Added 6 mins ago
Senior Software Engineer, Video Analytics
Zipdev
Remote, United States
Our client is looking for a hands-on Senior Backend Engineer with experience building and shipping machine learning or computer vision systems into real-world production environments. This…
Added 6 mins ago
O
Principal Data Center Low Voltage Engineer
Oracle
Abilene, TX
- $91,400 to $187,000 USD / year
-Develops sustainable and repeatable solutions to support the continuous improvement of data centers.
Added 7 mins ago
A
Senior Manufacturing Engineer
Actalent
Wilmington, MA
- $80 to $90 USD / hour
…by example on the factory floor while providing day-to-day technical leadership to engineers and technicians. This position rewards strong technical execution, cross-functional…
Added 7 mins ago
A
Environmental Manager
Actalent
Deer Island, OR
- $82 to $88.95 USD / hour
…analytical programs, reviewing scientific data, performing technical calculations, and ensuring accurate reporting to regulatory agencies. While the role involves health and safety…
Added 7 mins ago
A
Quality Engineer
Actalent
Tigard, OR
- $58 to $72 USD / hour
Support the ERP implementation by contributing to the configuration and integration of Quality Management System (QMS) processes within SAP ERP and SAP S/4HANA.
Added 7 mins ago
A
Test Engineer
Actalent
Merritt Island, FL
- $36 to $43 USD / hour
…with design, development, manufacturing, and vendor teams to support complex system configurations and test…

Synack

Customer Support Specialist

Remote, United States

$25 to $27 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $25 to $27 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

NetSPI+Synack is a leader in offensive security, combining elite human expertise with agentic AI to help organizations identify, validate, prioritize, and remediate exploitable risk across their entire attack surface. Its platform delivers expert-validated testing in depth, continuously, or on demand, from pre-production code to live production environments, so security teams can separate vulnerability noise from real risk, including the growing threat of AI-driven attacks. With global reach and more than 13 million hours of real-world offensive testing experience, NetSPI+Synack serves many of the world's largest enterprises and government organizations with one ambition: nothing left to exploit.

We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers and www.synack.com/careers.

As a Customer Support Specialist, you will work in a fast paced environment providing front-line support of client assessments. You will pay close attention to detail in troubleshooting client issues, aligning configurations according to specifications, escalating issues, and ultimately ensuring customer success. This role is fully remote, operating within the Mountain or Pacific Time Zone. Due to Government contract requirements, all candidates for this role must be US citizens.

Sounds interesting? Keep reading...

Here’s what you'll do

Support execution of client assessment deliverables such as reporting, configurations, scheduling, and related details
Troubleshoot issues reported by clients, internal teams, and Synack Red Team members (SRT)
Monitor support queues and ensure timely resolution to inquiries and issues
Monitor service level objectives across a vast client portfolio and make timely decisions to influence successful assessment
Escalate issues and partner with technical teams for resolution
Provide coverage for holidays/ public holidays/ bank holidays on a rotating basis

Required to cover one weekend day every week. (Schedule will be Tuesday - Saturday or Sunday - Thursday)

Here’s what you’ll need

1-2 years’ experience in a customer support function ideal; we are looking for someone who is excited to grow in a support role
Strong troubleshooting and problem-solving skills
A proactive mindset and readiness to take the initiative on tasks
Communication and organizational skills to keep client deliverables on track
Collaboration skills to work across technical teams, relationship managers, and related teams in driving customer success
Strong attention to detail and the ability to move fast and multitask in a collaborative operations environment
Prior use of customer support and issue management systems/tools such as Zendesk, Jira, and/or Salesforce a plus
Knowledge of Vulnerability management (CVE, CISA, CVSS) a plus
Familiarity with common networking protocols and configuration, cloud hosted configurations, and scripting and SQL queries are a plus
Candidates must be US Citizens

Synack is committed to embracing diversity. Our people are our strength. Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. Synack strives to be inclusive of all people.

As a candidate, Synack cares about your privacy. Please view our candidate privacy policy.

This position has responsibility to ensure Synack’s security and privacy posture is maintained.

$25-$27/hr Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.

For more details about our benefits, please see our benefits overview. Then for the Employer code, enter: synack

Apply About employer

Report this job