Principal Technical Program Manager

he Principal Technical Program Manager is accountable for the planning and execution of high-complexity technology programs and directly supporting the CTO. The Principal Technical Program Manager will work closely with Digital Product Managers and other stakeholders to coordinate delivery across cross-functional teams, ensuring that all relevant parties are involved, consulted, or informed. The Principal Technical Program Manager assists with vendor management and coordination. The Principal Technical Program Manager ensures that all non-functional requirements (such as reliability, scalability, security, etc) are documented, incorporated into plans, tracked, and executed appropriately. The Principal Technical Program Manager identifies and assists with assessing program needs and collaboratively identifies improvement opportunities. The Principal Technical Program Manager may work with multiple delivery teams in support of critical business functions.

Responsibilities

✔ Stakeholder Collaboration: Partners with stakeholders at all levels of the enterprise, and across divisions. Is perceived as a credible, strong leader, able to drive change, influence, and educate at all levels of the enterprise to achieve strategy-aligned outcomes. Partners with Procurement to negotiate vendor contracts; reviews areas of risk, interfaces with Vendor management. 40%

✔ Solution Management: In the context of complex enterprise programs and projects, works to ensure end-to-end solutions are implemented in alignment with enterprise strategy and architectural standards and practices. Develops comprehensive solution plans and articulates their dependencies, tradeoffs, risks, and merits to all stakeholders. Partners with Product Managers to ensure program or project plans are aligned with product roadmaps. 20%

✔ Project Management: Possesses strong Project Management skills and experience. Holds others accountable to drive programs/projects to successful execution of agreed-upon outcomes. Ensures that scope and schedule, including changes, are well understood by all interested parties. Coordinates requirements and deliverables across multiple teams, helping to resolve conflicts, dependencies, and technical tradeoffs and ensure teams understand broad, architecture and enterprise-level priorities and how that affects sequencing. Drives change and manages change with limited friction. 15%

✔ Communication: Communicates frequently and capably with a diverse audience, tailoring channel and message depending on needs and desired outcomes. Is influential and can drive change with minimal direct authority. Expertly articulates complex technical needs in a way that is understood by a non-technical audience. Drives understanding of and communicates the end user impact of technology projects. 15%

✔ Professional Development: Utilizes learning events and online learning opportunities to develop and enhance core competencies related to the role. Mentors others. 10%

Typical Years of Experience

10-15 years of cumulative, relevant experience

Specialty Education Required

College degree or equivalent work experience.

We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:

As a remote-first organization with a cameras-on culture, reliable internet connectivity is important to how we connect, collaborate, and serve our customers. To support a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered