Jobs in the United States

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Principal Chief Engineer & System Architect
Firestorm
United States
Ability to provide objective technical findings and escalate verification gaps constructively to engineering leadership.
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MC
Environmental Coordinator II
Michels Corporation
Shelton, WA
- $91,000 to $127,000 USD / year
Prefer Bachelor or Associate degree with emphasis in environmental studies, natural sciences, engineering, or related field. Advanced training or education in Environmental or Technical…
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Senior Business Analyst - Compensation
FMR LLC
United States
…solve issues, deliver enhancements, provide ongoing platform support, and contribute to the future roadmap of enterprise HR…
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M
Data Center Technician - Lab Operations
modis
Santa Clara, CA
- $30 to $33 USD / hour
…with a client in Santa Clara, CA. The ideal candidate will support critical data center lab operations through hardware installation, rack-and-stack activities, inventory management, and…
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M
Data Analyst – Performance Analyst
modis
Santa Clara, CA
- $50 to $59 USD / hour
Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Data Science, or a related technical field.
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Customer Service – Product Engineering
Proslide Technology
Remote, United States
The Customer Service – Product Engineering representing Eastern United States is responsible for supporting clients for their commissioned water slide attractions.
Added just now
Customer Service – Product Engineering
Proslide Technology
Remote, United States
The Customer Service – Product Engineering representing Eastern United States is responsible for supporting clients for their commissioned water slide attractions.
Added just now
Customer Service – Product Engineering
Proslide Technology
Remote, United States
The Customer Service – Product Engineering representing Eastern United States is responsible for supporting clients for their commissioned water slide attractions.
Added 1 min ago
SL
Senior Analytics Business Partner
Surescripts, LLC
United States
- $141,700 to $173,100 USD / year
…ideas, prioritizing value, translating business ideas to the technical teams, facilitating feedback throughout development lifecycle, and ensuring the successful delivery of sustainable…
Added 1 min ago
0000006651.BUSINESS SYSTEM ANALYST IV.INFO TECH - APPLICATIONS
Dallas County
Dallas, TX
…or university in Computer Science, Information Technology, Engineering, Business Administration, or in a job related field of study. Four (4) years of work related experience in broad-based…
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0000002070.PRODUCT OWNER SENIOR.INFO TECH - STRATEGIC ENGAGEMENT
Dallas County
Dallas, TX
…product features and releases. Partners with architecture and engineering to evaluate solutions for feasibility and scalability. Facilitates requirement workshops and solution ideation…
Added 1 min ago
A
Biologist Automated High Throughput Testing
adecco
Chesterfield, MO
- $34.19 USD / hour
…and technology-enabled testing. The successful candidate will support high-throughput insect testing, perform routine biological assays, and operate automated and semi-automated laboratory…
Added 1 min ago
Assistant Information Systems Security Manager (A-ISSM)
Geo Owl
Fort Gordon, GA
As an Assistant Information Systems Security Manager, you will support a high-priority U.S. Army GEOINT mission by overseeing information security policies, cybersecurity compliance, and…
Added 1 min ago
D
Regulatory Affairs Specialist
Danaher
Irvine, CA
- $80,000 to $100,000 USD / year
Support the regulatory team managing international and domestic filings/registrations, including drafting and compiling of 510(k) Premarket Notifications, technical files, STED Documents…
Added 1 min ago
D
Chief IP Counsel, Masimo Corporation
Danaher
Brea, CA
- $280,000 to $300,000 USD / year
The Chief IP Counsel develops, implements, and executes Masimo’s global intellectual property (IP) strategy in support of the company’s business objectives and innovation pipeline. This…
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EL
CMT Assistant Staff Professional
ECS Ltd
Fredericksburg, VA
- $23 USD / hour
…(CMT) Assistant Staff Professional performs field and project support tasks in support of construction materials testing projects under the direction of more senior staff. This role is…
Added 1 min ago
Building & Code Compliance Inspector
ECS Ltd
San Antonio, TX
This position also involves project management of code compliance projects, including reviewing plans, providing technical support, conducting inspections, monitoring project process for…
Added 1 min ago
CMT Project Manager
ECS Ltd
Carrollton, TX
Reviews daily field reports and resolves technical and administrative issues
Added 1 min ago
CMT Field Technician
ECS Ltd
Fort Myers, FL
…testing activities. The Field Technician develops foundational technical skills and familiarity with construction practices while maintaining a positive customer service attitude and…
Added 1 min ago
EL
Environmental Project Manager
ECS Ltd
Hagerstown, MD
- $69,124.3 to $73,271.76 USD / year
…through all phases of execution, including planning, staffing, technical delivery, client communication, and financial management. This role is responsible for coordinating project…
Added 1 min ago
MI
Welding ME
MORTON INDUSTRIES
Morton, IL
- $80,000 to $120,000 USD / year
Support the design, development, and integration of tooling, jigs, fixtures, dies, equipment, and other manufacturing support systems.
Added 2 mins ago
Chief of Staff, Access, PSET
Autodesk
Remote, United States
8+ years of experience in strategic operations, business operations, product or engineering leadership, senior technical program leadership, consulting, or an equivalent cross-functional…
Added 2 mins ago
Senior Trade Compliance Administrator
CesiumAstro
Austin, TX
Collaborate with engineering, supply chain, contracts, legal, human resources, security, operations, and program teams to address export compliance questions and support controlled business…
Added 2 mins ago
C
Senior Trade Compliance Administrator
CesiumAstro
Westminster, CO
- $94,000 to $112,000 USD / year
Collaborate with engineering, supply chain, contracts, legal, human resources, security, operations, and program teams to address export compliance questions and support controlled business…
Added 2 mins ago
Facilities Operations & Maintenance Manager
Boeing Aerospace Operations
Aurora, CO
Maintain and annually update maintenance Standard Operating Procedures (SOPs) in coordination and collaboration with site engineering; implement SOP changes and train staff as needed

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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