Jobs in the United States

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Added 2 mins ago
TV
Director, Capital Design and Construction Engineering, Full Time, Day
The Valley Hospital
United States
- Full-time
…programs at any facility associated with The Valley Health system operations. Ideal candidate will have demonstrated expertise in building systems and construction methods specifically in…
Added 7 mins ago
IR
Digital Workplace Platform Administrator
International Rescue Committee
Remote, United States
- $88,277 to $102,451 USD / year
The AI Platform Engineer is that person. This is a technical operations role, not a user-facing one. This role is responsible for keeping the IRC's enterprise AI environment running…
Added 11 mins ago
Senior Analyst, Compliance Technology
Coinbase
Helena, MT
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 11 mins ago
PN
Electrical Engineer 3
Pacific Northwest National Laboratory
Helena, MT
- $122,100 USD / year
The Operational Systems Engineering group within the Earth Systems Science Division seeks a mid-career Electrical Engineer to support research, development, and deployment activities…
Added 11 mins ago
Platform Infrastructure Engineer
Maximus
Helena, MT
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 11 mins ago
Platform Engineer - Remote
SitusAMC
Helena, MT
Experience working on automation and developmental works related to infrastructure operations
Added 15 mins ago
Electronic Fabrication Technician
California Institute Of Technology Jet Propulsion Laboratory
United States
…and is applied from architectural concept development through…
Added 16 mins ago
VI
System Test Lead
Viasat, Inc.
Carlsbad, CA · Reston, VA · Germantown, MD
- $190,500 to $285,500 USD / year
We have an exciting new opportunity for a System Test Engineer to join our Government team! You will work with a cross functional team in the development of our latest generation government…
Added 16 mins ago
Systems Integration Engineer - Antenna Systems
Viasat, Inc.
Duluth, GA
We have an exciting new opportunity for a Systems Integration Engineer to join our Antenna Systems team in Duluth. GA! In this role, you will play a hands-on role in the integration,…
Added 16 mins ago
PN
Senior Software Engineer III
Pacific Northwest National Laboratory
Richland, WA · Seattle, WA
- $133,100 USD / year
We are seeking a Senior Software Engineer to join PNNL's advanced SI engineering team and help build next-generation systems across agentic SI platforms, large-scale data orchestration, and…
Added 16 mins ago
PN
Lead Software Engineer IV
Pacific Northwest National Laboratory
Richland, WA · Seattle, WA
- $161,300 USD / year
We are seeking an exceptional Lead Software Engineer to architect and build next-generation SI systems at PNNL, spanning agentic SI platforms, petabyte-scale data orchestration, and…
Added 16 mins ago
PN
Early Career Software Engineer
Pacific Northwest National Laboratory
Richland, WA
- $83,100 USD / year
…multidisciplinary teams, we connect foundational research to engineering to operations, providing the tools to innovate quickly and field results faster. Our strengths are integrated across…
Added 16 mins ago
PN
Software Engineer II
Pacific Northwest National Laboratory
Richland, WA · Seattle, WA
- $109,000 USD / year
…multidisciplinary teams, we connect foundational research to engineering to operations, providing the tools to innovate quickly and field results faster. Our strengths are integrated across…
Added 20 mins ago
Stationary Engineer
State of Connecticut
Southbury, CT
DDS is seeking a skilled and dedicated Stationary Engineer to help maintain the safe, reliable, and efficient operation of heating plants, boilers, and essential mechanical systems across…
Added 28 mins ago
J
Senior Infrastructure Security Engineer
Jobgether
Remote, United States
- $170,000 to $210,000 USD / year
…AI-native platform that is transforming traditional insurance operations. As a Senior Infrastructure Security Engineer, you will play a dual role in strengthening cloud infrastructure and…
Added 28 mins ago
IBM Maximo Senior Business Analyst
Jobgether
Remote, United States
Clear career progression framework with opportunities to advance into Distinguished Engineer and other technical leadership positions.
Added 35 mins ago
Lead Platform Engineer, AI and DevSecOps
RadarFirst
Remote, United States
RadarFirst is seeking a Lead Platform Engineer, AI & DevSecOps Engineer to lead the next stage of our cloud, security, reliability, and AI operations maturity. This role will own the…
Added 38 mins ago
SETA Systems Engineer
SAIC
Sterling, VA
Are you a highly motivated Systems Engineer looking for a rewarding opportunity to make a significant impact? SAIC has an immediate opening for a mission driven Systems Engineer to support…
Added 39 mins ago
MS
Competitive Intelligence Spec / R70198 / Remote
Motorola Solutions
Corinth, MS
- $150,000 to $175,000 USD / year
…competitor strategy, product offerings, pricing models, and tactical operations. Core responsibilities include analyzing market trends, synthesizing field observations into strategic…
Added 52 mins ago
Manufacturing Engineer Intern (Summer 2027)
Sierra Nevada Company, LLC
Sparks, NV
Come start your career with some of the brightest and most innovative minds in the country! As a Technical Intern, you will participate in a comprehensive summer internship program designed…
Added 53 mins ago
C
Mobile Engineer
CBRE
Las Vegas, NV · North Las Vegas, NV
- $27.16 to $37.5 USD / hour
As a CBRE Mobile Engineer, you will be responsible for preventive maintenance and corrective repairs for buildings, industrial systems, vehicles, equipment, and grounds.
Added 1 hour ago
Senior Forward Deployed Engineer, AWS Forward Deployed Engineering
Amazon Web Services, Inc.
Boston, MA · Seattle, WA · Arlington, VA · New York, NY · East Palo Alto, CA · San Francisco, CA
A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering…
Added 1 hour ago
Senior Ventilation Engineer
Crucible East Tennessee Mines
Strawberry Plains, TN
…monitoring of primary and secondary ventilation systems across operations; develop mine ventilation standards and guidelines for the operations; generate and review primary and secondary…
Added 1 hour ago
Materials/Metallurgical Engineer
BWX Technologies, Inc.
Jonesborough, TN
The Materials/Metallurgical Engineer will support material selection, testing, and failure analysis activities. With approximately two years of industry experience, this role is responsible…
Added 1 hour ago
AUKUS Engineer 1 -- Design Eng -- Process
BWX Technologies, Inc.
Erwin, TN
…continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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