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PC&L Supervisor
Faurecia
Fort Wayne
…closely with other functions, such as quality, production, and engineering, to ensure the smooth and optimal operation of the…
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Product Operations Manager
Onebrief
Remote, United States
- $140,000 to $170,000 USD / year
…product works the way we intend. You connect customers, product, engineering, infrastructure, and go-to-market teams. You build the systems, data pipelines, and automations that help us…
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Engineer
Bowhead
Crane, IN
- $73,000 to $75,000 USD / year
…Center in Crane, IN. The Engineer will provide technical and engineering support services to the Strategic Systems Guidance, Navigation and Control…
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Engineering Technician
Bowhead
Crane, IN
- $24.3 USD / hour
Bowhead seeks a Engineering Technician to join our team in supporting the Naval Surface Warfare Center (NSWC) Crane Division. The Engineering Technician will independently plan and…
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Staff / Senior Staff Software Engineer - Collision Avoidance System
Zoox
Foster City, CA
- $291,000 to $409,000 USD / year
BS, MS, or PhD in Computer Science, Electrical Engineering, Robotics, or a related field, or equivalent experience
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OCC Operator I
RES
Denver, CO
- $30.5 to $38.13 USD / hour
Follows optimized communication systems for our renewable energy asset fleet, between the OCC and local site personnel, balancing authorities, transmission operators, and off-takers.
Added 1 min ago
GW
Enviro Safety Qual Manager
GOLDEN WEST PACKAGING GROUP
OXNARD, CA
- $90,000 to $100,000 USD / year
This role is responsible for developing, implementing, and maintaining effective EHS and Quality Management Systems (QMS), ensuring compliance with applicable regulatory and customer…
Added 1 min ago
Security Architect - Consultant
Novalink Solutions LLC
West Columbia, SC
SUCCESSFUL CANDIDATE: THIS CONTRACTOR WILL BE PRIMARILY FOCUSED ON CORTEX XSIAM AND CORTEX XDR ENGINEERING, ADMINISTRATION, DETECTION CONTENT, AUTOMATION AND OPERATIONAL SUPPORT WHILE ALSO…
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Research Scientist
Science Systems & Applications
Lanham, MD
Science Systems and Applications, Inc (SSAI) is seeking a Research Scientist to conduct scientific research on projects and assist in summarizing the results for publication.
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RH
Senior Application Support Engineer
Robert Half
Westerville, OH
- $40 to $50 USD / hour
…guidance, and recovery preparedness for essential enterprise…
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RH
Manufacturing IT & Application Mgr
Robert Half
Pontiac, MI
- $110,000 to $125,000 USD / year
…blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful…
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Systems Engineer
Robert Half
Miramar, FL
Robert Half is seeking a Systems Engineer II to support enterprise endpoint engineering in a regulated financial services environment. This role will be responsible for designing,…
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Systems Engineer
Robert Half
Boca Raton, FL
Robert Half is seeking a Systems Engineer II for a client in the financial services industry. This role will support enterprise endpoint engineering across Windows, macOS, and iOS…
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FrontEnd Developer
Robert Half
Detroit, Mi, MI
Partner with product and engineering teams to ensure technical feasibility and align on project requirements.
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Senior Machine Learning Engineer, Inference
AIDA Recruitment
Mountain View · Mountain View, CA
Our client is a well-funded, venture-backed AI research lab and realtime inference provider with a small, senior engineering team.
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Systems Engineer (Linux)
Robert Half
Miramar, FL
Preferred bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or related field
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Tech Recruiter
Robert Half
Denver, CO
- $30 to $33 USD / hour
5+ years of technical recruiting experience, including recruiting for senior-level engineering positions.
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ServiceNow Developer
Robert Half
Miramar, FL
Associate degree in Information Systems, Computer Engineering, or related field, or equivalent experience
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QS
Payroll Coordinator - Springfield, NJ
QE Solar
Springfield, NJ
- $55,000 to $65,000 USD / year
…multi-hundred MW utility solar projects and large standalone BESS systems. We're pure-play O&M. That focus means our entire organization is built around one thing: keeping solar and storage…
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QS
Benefits Administrator
QE Solar
Springfield, NJ
- $60,000 to $75,000 USD / year
…multi-hundred MW utility solar projects and large standalone BESS systems. We're pure-play O&M. That focus means our entire organization is built around one thing: keeping solar and storage…
Added 1 min ago
Facilities Operations & Maintenance Manager
Boeing Aerospace Operations
Las Cruces, NM
Oversee operation, maintenance, testing and troubleshooting of power generation systems, emergency power (if applicable), chilled water plants, HVAC systems, boilers, pumps, switchgear,…
Added 1 min ago
Facilities Operations & Maintenance Manager
Boeing Aerospace Operations
Aurora, CO
Oversee operation, maintenance, testing and troubleshooting of power generation systems, emergency power (if applicable), chilled water plants, HVAC systems, boilers, pumps, switchgear,…
Added 1 min ago
Director of Engineering
Vi Living
Scottsdale, AZ
The Director of Engineering provides direction and supervision to maintenance staff. Maintains building structure and systems including life safety systems, building automation systems,…
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Senior R&D Engineer
Commonwealth Fusion Systems
Devens, MA
- $134,000 to $205,000 USD / year
…understanding of mechanical, electrical, materials, fluids, and systems engineering, or some combination thereof. It is also the role of the R&D engineer to constantly push and challenge…
Added 1 min ago
CF
Manufacturing Engineer - Third Shift
Commonwealth Fusion Systems
Devens, MA
- $107,000 to $160,000 USD / year
Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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