Jobs in the United States

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Added 1 min ago
Senior Solutions Engineer
Opto-Knowledge Systems Inc
Remote, United States
The Senior Solutions Engineer is the technical lead for OKSI's business development team, bridging engineering and business development. This person brings deep technical fluency in OKSI's…
Added 5 mins ago
Project Engineer II
CECO Environmental
Addison, TX
This job description is for a Project Engineer focused on Environmental Air Pollution Control Systems. The role combines project engineering, process/mechanical engineering support,…
Added 5 mins ago
Senior Software Engineer - Cloud SaaS - IE&A
Illinois Tool Works
Appleton, WI
The Senior Software Engineer owns delivery of features and projects end to end on Miller’s cloud SaaS platform, from refining requirements with Product, through design and code, to…
Added 8 mins ago
Software Dev Engineer I - Security Platform
Twitch
Irvine, CA · San Francisco, CA
…explore our Interviewing Guide to learn how to ace our interview…
Added 8 mins ago
Software Dev Engineer I - Security Platform
Twitch
San Francisco, CA
…explore our Interviewing Guide to learn how to ace our interview…
Added 8 mins ago
Software Dev Engineer I - Security Platform
Twitch
Seattle, WA · San Francisco, CA
…explore our Interviewing Guide to learn how to ace our interview…
Added 12 mins ago
HA
Test Engineer
Hadrian Automation
Torrance, CA
- $135,000 to $220,000 USD / year
…up with no legacy test framework to work around. As a Test Engineer, you'll be the responsible engineer and technical lead for all proof and functional testing on a large manufacturing…
Added 13 mins ago
Software Development Engineering - Advisor I
Fiserv
Sunnyvale, CA
What does a successful Senior Cloud Automation Engineer do at Fiserv?
Added 13 mins ago
J
Manufacturing Engineer III (Automation & Robotics)
Jobot
London, OH
- $80,000 to $95,000 USD / year
A leading Tier 1 automotive supplier is hiring an experienced Manufacturing Engineer at its London, Ohio facility. You’ll lead new model launches, drive continuous improvement on current…
Added 16 mins ago
Software Engineering Lead
EarthOptics
Raleigh, NC
…automation, hardware, and data systems. This role is ideal for an engineer who enjoys moving between production software and physical systems, takes ownership of the technology they…
Added 17 mins ago
Staff Mechanical Engineer (Flexible Instruments)
Intuitive
Sunnyvale, CA
The Staff Mechanical Engineer, Advanced Energy, will serve as a technical and design lead for the development of advanced energy products and/or sub-systems at Intuitive. This role is…
Added 19 mins ago
Sourcing Specialist II
Rocket Lab Corporation
Long Beach, CA
Own the sourcing process by rigorously evaluating vendor capabilities, pricing, delivery performance, and alignment with Rocket Lab’s quality standards.
Added 23 mins ago
XE
Natural Gas Materials Engineer (Entry, Staff, Senior, or Principal)
Xcel Energy Services Inc
St Paul, MN
- $70,000 to $156,600 USD / year
The engineer evaluates technical requirements, industry standards, regulations, materials, equipment, technologies, manufacturer information, test results, operating experience, and work…
Added 25 mins ago
Security and Compliance Engineer | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
AMERICAN SYSTEMS, a 100% employee-owned government contractor, is seeking a Security and Compliance Engineer to join our Mission Engineering and Integration Team in Arlington, Virginia.
Added 26 mins ago
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Controls Engineer
Actalent
Milwaukie, OR
- $95,000 to $130,000 USD / year
Job Title: Controls EngineerJob DescriptionJoin our team as a Controls Engineer and immerse yourself in a dynamic, high-volume manufacturing environment. This role demands technical…
Added 32 mins ago
Systems Engineer Intern - Summer 2027 (Onsite)
United States
Coursework or project experience related to systems engineering, embedded systems, software development, aerospace, or controls.
Added 33 mins ago
CU
Senior Software Quality Assurance Engineer
Covaris U.S. LLC
Woburn, MA
- $134,000 to $150,000 USD / year
Responsible for testing and verifying custom software that controls Covaris instruments. Works cooperatively with QA, engineering, marketing, manufacturing, and laboratory groups to verify…
Added 35 mins ago
Quality Engineer II
Astra
Alameda, CA
This is a hands-on quality engineering role designed for an early-career engineer who thrives in a fast-paced manufacturing environment. You will support production by driving inspection…
Added 35 mins ago
V
Senior Software Engineer
Verustruct
Torrance, CA
- $180,000 to $230,000 USD / year
Verustruct is working to build the operating system for the future of affordable construction. As a senior software engineer on the team, you will lead the development of Verustruct's…
Added 39 mins ago
MP
Data Engineer
Manatt, Phelps & Phillips, LLP
NY
- $160,000 to $190,000 USD / year
We are seeking a Mid-Level Data Engineer with SQL Server Administration (DBA) experience to join our team. In this role, you will be responsible for ELT processes that move critical data…
Added 41 mins ago
S
Senior Electrical Field Engineer
Shimmick
Sunol, CA · CA · Richmond, CA
- $112,000 to $135,000 USD / year
Shimmick, via our subsidiary Axia Electric, is seeking a Senior Electrical Field Engineer to play a key role in delivering complex electrical and process control systems for some of…
Added 50 mins ago
Electrical Facilities Engineer - Talbot Group
Another Source
Bellingham, WA
Another Source is partnering with The Talbot Group to find an Electrical Facilities Engineer to join their team in Bellingham, WA.
Added 52 mins ago
Sr Supplier Quality Engineer, Inverter and Battery Technology
Nextpower LLC, USA
Nashville, TN · Mesa, AZ
Primary Scope: Inverters, battery energy storage systems, power electronics, controls, and related supplier-manufactured assemblies
Added 53 mins ago
Principal Architect - Application Development
Farmers Insurance Careers
United States
…gateways and routing, and context engineering, with built-in controls for security, data classification, cost, and…
Added 54 mins ago
Quality Engineer II - Validation
Baxter Healthcare Corporation
Round Lake, IL
Evaluate change controls, validation impact assessments, periodic reviews, and revalidation strategies to support risk-based and compliant decision-making.

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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