Jobs in the United States

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Added 1 min ago
Principal Antenna/RF Front End Design Engineer
RTX
United States
…currently searching for a highly qualified RF and Antenna Design Engineer to join our team in Arlington, VA or Columbia,…
Added 1 min ago
SkillBridge: Systems Engineer (Onsite)
RTX
United States
Added 1 min ago
Automation Engineer 4 (SDET/API automation)
Elavon, Inc.
Atlanta, GA
The Automation Engineer tests, creates, implements and desktop automations. Performs design, scripting, testing, implementing, maintaining and modifying automations of moderate complexity,…
Added 1 min ago
Planning Engineer - Indiana
Petersburg, IN
10) Control project costs by completing economic evaluations for all applicable projects during budget process and for major emergent work, and maintaining project costs within allowed…
Added 1 min ago
TB
Process Engineer 2
The businesses of Merck KGaA, Darmstadt, Germany
Indianapolis, IN
- $67,300 to $100,900 USD / year
Develop and modify control loops and PLC ladder logic to optimize manufacturing equipment performance and process reliability.
Added 1 min ago
NS
DISTINGUISHED SCIENTIST/ENGINEER FOR USW THEATER OPERATIONS
Naval Sea Systems Command
Naval Base Newport, RI
- $192,695 to $209,600 USD / year
You will serve as the Distinguished Scientist/Engineer for USW Theater Operations for Code 25, Naval Undersea Warfare Center (NUWC), Division Newport (NUWCDIVNPT), serving as an expert and…
Added 1 min ago
Technical Consulting Engineer
Cisco
Research Triangle Park, NC
As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking…
Added 2 mins ago
Sr. Engineer, Product Sustaining - Wayne, NJ
Getinge
Wayne, NJ
The Product Sustaining Sr. Engineer is responsible for technical leadership and engineering support for sustaining engineering activities including product improvements, design changes,…
Added 2 mins ago
Software Development Engineer, Leo Telemetry Platform
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into…
Added 2 mins ago
Sr. Software Dev Engineer, Leo Telemetry Platform
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
This role is for a Software Engineer who will design, implement, and operate globally distributed systems that enable Leo to achieve low single-digit-second query responses within a near…
Added 3 mins ago
Sr Engineer - F&E EOS
Amgen
Washington D.C., DC
Sr Engineer - Maintenance Business Process Owner (BPO), Engineering Operations & Services, Facilities & Engineering
Added 3 mins ago
Intune Engineer
Leidos
Washington, DC
Develop, maintain, and version-control endpoint SOPs, architecture artifacts, and operational documentation to support FISMA and audit readiness.
Added 3 mins ago
IT Cybersecurity Specialist (CYBERMGT)
Department Of Energy
Washington, DC
…across enterprise systems to identify security weaknesses and engineer remediation or mitigation strategies. Evaluate IT systems against formal cybersecurity standards, security control…
Added 4 mins ago
Hardware Engineer, PCB Layout
Meta
Washington, DC
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 4 mins ago
C
Regional Maintenance Manager
CBRE
Washington, DC
- $200,000 to $210,000 USD / year
…maintaining continuity throughout to provide overall quality control for all…
Added 4 mins ago
Core Senior .NET Software Engineer
Evolent
Washington, DC
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 4 mins ago
Supplier Quality Engineer - Accessories
Slate Auto LLC
Troy, MI
…throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent…
Added 4 mins ago
Manufacturing Process Engineer - Sturgis, MI Plant
Abbott Laboratories
Sturgis, MI
The Manufacturing Engineer implements and maintains plant equipment, systems and other fixed assets to a high standard of safety, quality and productivity at the lowest possible cost while…
Added 6 mins ago
Senior Engineer, Grid Transition
New York ISO
Rensselaer, NY
The Senior Engineer should have a strong power systems background, and mastery of topics such as frequency response, inertial or fast frequency response/controls, voltage regulation and…
Added 8 mins ago
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Senior Manager– AI Governance & Controls Engineering
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
…team - including direct oversight of the Principal Quality Engineer, AI Controls Engineering role - , manages critical partnerships and contracts, and champions continuous process…
Added 8 mins ago
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Manufacturing Engineer
Kforce
McKinney, TX
- $60 to $67 USD / hour
Kforce has a client in McKinney, TX that is seeking a hands-on Manufacturing Process Engineer to support high-volume, high-mix production of RF microelectronic components. This role works…
Added 8 mins ago
Staff Engineer, Manufacturing
Enable Injections Inc.
Cincinnati, OH
Experience facilitating kaizen events, Design of Experiments (DOE) studies, and Statistical Process Control (SPC) monitoring.
Added 9 mins ago
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Entry Product Engineer
HP
Corvallis, OR
- $65,600 to $101,000 USD / year
…adhesion, thermal, and chemical manufacturing processes. A product engineer monitors these processes to ensure product requirements are met or…
Added 9 mins ago
UA
SUPERVISORY INTERDISCIPLINARY
U.S. Army Cyber Command
Fort Huachuca, AZ
- $133,233 to $182,092 USD / year
…sustainment | Evaluates contractor performance and quality control, resolving technical execution issues through the COR. | Directs rapid service restoration for critical network/System…
Added 9 mins ago
RU
Controls Engineer
Randstad USA
New Albany, OH
- $70,000 to $120,000 USD / year
Client in Columbus area is seeking an experienced Controls Engineer to lead, design, and support electrical and automation control systems across our manufacturing operations. In this role,…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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