Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Design Engineer - Hydraulics
TRIAD TECHNOLOGIES LLC
Vandalia, OH
The Design Engineer is responsible for the development, integration, and support of motion control systems, with a focus that may include fluid power and/or automation technologies,…
Added 2 mins ago
NS
MANAGER
Naval Sea Systems Command
Naval Business Center, Philadelphia, PA
- $138,595 to $197,200 USD / year
You will serve as the HEAD of the AUXILIARY MACHINERY DIVISION of NSWC PHILA DIV in the PROPULSION POWER & AUXILIARY MACHINERY SYSTEMS DEPARTMENT.
Added 4 mins ago
Upgrade Install and Relocation Engineer 2 (05)
ASML US, LLC. (US01)
Austin, TX
…to create smaller, more capable semiconductor devices that power the technologies people use every day. Headquartered in Veldhoven, the Netherlands, ASML operates globally with 18 office…
Added 4 mins ago
JS
Staff Equipment Engineer (CVD)
Jireh Semiconductor
Hillsboro, OR
- $120,000 to $175,000 USD / year
Jireh Semiconductor in Hillsboro, OR is looking for a highly experienced Equipment Engineer to join their Thin Films Maintenance team! The Equipment Engineer will be responsible for new…
Added 7 mins ago
Instrumentation & Controls Engineer II
AtkinsRealis USA Inc.
United States
Our Engineering group in Bothell, WA USA is looking for a full-time experienced Instrumentation & Controls Engineer II to join our growing team. The ideal candidate will have an I&C…
Added 7 mins ago
Director, Component Engineering
Kairos Power
Alameda, CA
Own the development and delivery of mechanical component and system designs, drawings, models, and analyses, in coordination with Design Analysis and Methods, [JH1.1][RS1.2]to system owners…
Added 7 mins ago
PMU Hardware Electrical Design Engineer
Apple
Cupertino, CA
…products launched this year. We are looking for a hardworking engineer that is enthusiastic about embedded hardware design. You can work closely with a diverse and creative team to craft…
Added 7 mins ago
Site Reliability Engineer - Fleet Command & Control
Etched
San Jose, CA
Your job is to design and run a scalable system. Fleet SREs own detection, first response and handoff; domain SREs embedded in each team own the deep product fixes. Over time, most problems…
Added 10 mins ago
Senior Diagnostics Engineer
Waymo
Mountain View, CA
Lead analysis of sub-system diagnostics gaps and needs, informing future diagnostics investment.
Added 10 mins ago
S
New Job Template
Superior
Michigan, MI
- $45 to $60 USD / hour
Superior is looking for a Commissioning Engineer who will support the Field and Project Operations teams through commissioning planning and execution. The Commissioning Engineer focuses on…
Added 11 mins ago
Sr. Associate Engineer, Security & Governance Operations, Global IT Group
NSU AWAC Services Company
NY
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
Added 12 mins ago
Field Implementation Engineer
Noblis
United States
…to provide engineering leadership for on-site assessments, system integration planning, and implementation of complex air traffic control systems at operational facilities, including at…
Added 12 mins ago
C
Staff Flight Software Engineer
CesiumAstro
Westminster, CO
- $158,000 to $189,000 USD / year
…attitude, command and data handling, navigation, thermal, and power. The ideal candidate will be an experienced spacecraft software engineer, motivated to develop every aspect of space…
Added 12 mins ago
C
Senior Embedded Software Engineer
CesiumAstro
El Segundo, CA
- $140,000 to $168,000 USD / year
…terrestrial and airborne applications. Current programs span high-power, large-scale ground terminals for missile defense to commercial airline and helicopter connectivity…
Added 13 mins ago
Analog Design Eng Intern
Texas Instruments
Santa Clara, CA
…clocking, medical, high volume linear, automotive, storage, power supply, battery management, linear power and many…
Added 16 mins ago
OA
Chief of Staff
Other Agencies and Independent Organizations
Washington, DC
- $143,913 to $187,093 USD / year
…technologies to strengthen our nation's energy security and power our…
Added 16 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $57,999 to $125,478 USD / year
This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J).
Added 16 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $57,999 to $125,478 USD / year
This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J).
Added 16 mins ago
Facilities Engineer
Newell Brands
Atlanta
We are looking for a hands-on, early-career Associate Engineer to join our Energy, Reliability & Automation (ERA) team within Global Supply Chain Engineering. This role is primarily…
Added 16 mins ago
CE
Mechanical Engineer
California Energy Commission
CA
- $6,488 to $12,152 USD / month
Under the general direction of the Program and Project Supervisor, the Mechanical Engineer independently performs mechanical engineering tasks, with an emphasis on worker safety and fire…
Added 17 mins ago
Junior Data Engineer/Scientist - Washington, D.C
Serco USA
Washington Navy Yard, DC · Alexandria, VA · Arlington, VA · Washington, DC · VA · MD · Fairfax, VA · Herndon, VA · Crystal City, VA · Falls Church, VA · Manassas, VA · McLean, VA · Vienna, VA · Reston, VA · Rosslyn, VA · Dumfries, VA · Fredericksburg, VA · Gainesville, VA · Springfield, VA · Glen Allen, VA · Clintwood, VA · Potomac Falls, VA
…for you! Serco has an exciting opportunity for a Junior Data Engineer/Scientist to support U.S. Navy’s Team Submarine Program Offices at the Washington Navy Yard in Washington, DC -…
Added 18 mins ago
Firmware Engineer II
Spectra Logic
Boulder, CO
Spectra Logic is hiring a Firmware Engineer to design, build and validate embedded firmware for its tape library systems, including the Cube and TFinity platforms. You will write the code…
Added 19 mins ago
Engineer - Maintenance
SunCoke Energy
East Chicago, IN
Understanding of EAM (Enterprise Asset Management) / CMMS (Computerized Maintenance Management System) usage for preventive maintenance, failure reporting and equipment history management.
Added 20 mins ago
Manufacturing Engineer Level I
Employee Owned Holdings, Inc.
Harahan, LA
Manufacturing Engineer Level 1 is an entry position in Supreme Integrated Technology’s Manufacturing Department. This role is responsible for coordinating with Director of Manufacturing,…
Added 21 mins ago
DO
ELECTRONICS ENGINEER
Department of the Air Force
Kirtland AFB, NM
- $94,909 to $136,848 USD / year
…hands-on electronics engineering, focused on component evaluation, system validation, and hardware-software integration of test, assessment, and experiment instrumentation…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Apply About employer

Report this job