Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Cloud Engineer
Chevron Technical Center (a Chevron U.S.A. Inc. division)
Houston, TX
Chevron is accepting online applications for the Cloud Engineer position through November 25, 2026, at 11:59 p.m. (Central Time).
Added 3 mins ago
Principal Hardware Engineer (CRM)
MED Medtronic Inc
Tempe, AZ
The Principal Engineer (ICPE) provides technical leadership and product engineering ownership for custom integrated circuits through the entire product development process until transferred…
Added 3 mins ago
Lead AI Engineer
Bigbear.ai
UNAVAILABLE
BigBear.ai is looking for a Lead AI Engineer to drive the design, development, and deployment of generative AI and agentic systems for mission-critical Department of War (DoW) operations.…
Added 3 mins ago
Associate Data Engineer
Casey's
Ankeny, IA
The Associate Data Engineer contributes to the design, development, testing, deployment, and support of governed data products on Casey's Enterprise Data Lake. Working with more experienced…
Added 3 mins ago
Temporary R&D Engineer
Ro
Chicago, IL
As a Temporary R&D Engineer on Ro’s Product Development team, you will help design, optimize, validate, and document the processes required to bring new products from development through…
Added 3 mins ago
Software Engineer
Guidewire Software, Inc. (US)
Exton, PA
As a Software Engineer, you will play a pivotal role in designing and developing scalable data platforms and analytics SaaS services in the public cloud. We seek expertise in the modern Big…
Added 4 mins ago
Cloud Patch Engineer
NTT DATA Services
jacksonvile, FL
We are currently seeking a Cloud Patch Engineer to join our team in jacksonvile, Florida (US-FL), United States (US).
Added 5 mins ago
Senior Network Engineer
University of Massachusetts
MA
Leverage scripting, APIs, Infrastructure as Code, monitoring, observability, AI-assisted operations, and engineering standards to reduce technical debt, improve operational efficiency, and…
Added 8 mins ago
B
Enterprise Security Engineer - R01573019
Brillio
NY
- $120,000 to $130,000 USD / year
Modernize Endpoint Management: Improve endpoint management, identity, and security operations across macOS, iOS, Windows, and Linux environments. Strengthen endpoint security architecture,…
Added 13 mins ago
SS
Project Manager - MET
Sibanye Stillwater
Columbus, MT
- From $134,800 USD / year
…plans, budgets, schedules, and execution strategies; coordinates Operations, Maintenance, Engineering, Supply Chain, Finance, contractors, and regulatory stakeholders; and remains…
Added 13 mins ago
RF Electrical Engineer (R&D Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
Q-6 is offering an opportunity to join the Detonation Science and Technology Group as an early-level R&D Engineer. You will work with a diverse team of engineers, technologists, and…
Added 13 mins ago
Linux Systems Administrator
Fuse Engineering LLC
Laurel, MD
We are seeking a highly skilled Systems Administrator / Infrastructure Engineer to support, maintain, and optimize complex enterprise infrastructure environments. The ideal candidate will…
Added 13 mins ago
Nuclear Facilities Engineer 1/2
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Nuclear Facilities Engineer 1 or 2 level level, depending on the skills of the selected candidate. Additional job responsibilities (outlined…
Added 13 mins ago
Pulsed Power Engineer (R&D Engineer 2/3)
Los Alamos National Laboratory
Los Alamos, NM
The Integrated Weapons Experiments (J) Division, Dual-Axis Radiographic Hydrodynamic Test (DARHT) Engineering, Operations, and Physics (J-6) Group is seeking a Pulsed Power Engineer to join…
Added 13 mins ago
Senior/Principal Systems Engineer - Equipment Lifecycle Management (ELM) Team, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an Engineering and Operations Systems Engineer to provide systems-engineering expertise in support of asset management for mission-critical operations across Centers 7400 and…
Added 13 mins ago
Cleared Senior/Principal RD Systems Engineer - Surety Systems Engineering, Onsite
Sandia National Laboratories
Albuquerque, NM
The 2910/2920 Surety Systems Engineer (SSE) develops, implements, and maintains strategies to lead the R&D project team in successful product qualification and delivery. SSEs interface…
Added 13 mins ago
O
Principal Site Reliability Automation Developer - US REMOTE
Oracle
Santa Fe, NM
- $102,300 to $209,500 USD / year
…professionals operating in real-world clinical environments where reliability, scalability, and operational excellence are critical. We’re looking for experienced Site Reliability Engineers…
Added 13 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Santa Fe, NM
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 13 mins ago
Senior Software Engineering
Pearson
Santa Fe, NM
As an Senior Software Engineering, you will serve as a senior technical owner and hands-on engineer responsible for designing, building, operating, and evolving scalable software solutions…
Added 13 mins ago
Cardiology Application Support Engineer
NTT DATA Americas, Inc.
Frisco
The candidate will be responsible for ensuring the availability, performance, and reliability of cardiology systems supporting ECG, Electrophysiology (EP), Catheterization Labs (Cath Lab),…
Added 13 mins ago
Lead Systems Engineer
Trinzic
Albuquerque, NM
…people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added…
Added 14 mins ago
A
Advanced Mechanical Design Engineer
Aerospace
San Diego, CA
- $117,000 to $146,000 USD / year
As an Advanced Mechanical Design Engineer here at Honeywell Aerospace-EDS, you will be a key contributor to the design and development of complex integrated RF\High speed printed circuit…
Added 15 mins ago
Maintenance Engineer - Electrical
Chemours
Parkersburg, WV
The Chemours Washington Works facility located in Parkersburg, WV has a Electrical Engineer position available. This is a highly visible, key role within the Company and the Washington…
Added 16 mins ago
Senior Engineer Data Enablement & Management, Databricks
Stateside
Adelphi, MD
The Senior Engineer, Data Enablement & Management is responsible for leading the design, implementation, modernization, and operational reliability of UMGC's enterprise Lakehouse and Data &…
Added 17 mins ago
PGD Engineering Leader
NextEra Energy
Palm Beach Gardens, FL
Success in this role requires effectively balancing long-term reliability and overhaul strategies with evolving business priorities. Building and maintaining strong relationships with…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Apply About employer

Report this job