Jobs in the United States

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Added 4 mins ago
NI
Senior Systems Engineer
NAVTECH INC
Colorado Springs, CO · Vandenberg AFB, CA
- $101,250 USD / year
NavTech Inc seeks a Senior Systems Engineer for GMD communications infrastructure: requirements and design for sustainment and modernization projects, preliminary/final design reviews,…
Added 7 mins ago
SH
Founding Product Engineer
Solstice Health
New York City, NY
- $150,000 to $275,000 USD / year
…modern commercial engine that gives pharmaceutical marketers control over their entire content supply…
Added 7 mins ago
Founding Frontend/UX Engineer
Solstice Health
New York City, NY
…commercial engine that allows pharmaceutical marketers to take control of their content supply chain. Some reasons for why you should join us…
Added 7 mins ago
SH
Founding Forward Deployed Engineer
Solstice Health
New York City, NY
- $160,000 to $300,000 USD / year
…commercial engine that allows pharmaceutical marketers to take control of their content supply chain - automating compliant, reference-backed marketing at…
Added 7 mins ago
SD
Senior Security Operations Engineer
SunCore Digital
Remote, United States
- $165,000 to $205,000 USD / year
Define remediation requirements and work with system owners, who implement and maintain application- and service-specific fixes. Implement shared security controls where the control belongs…
Added 7 mins ago
Dev/Sec/Ops and Threat Engineering Specialist
SunCore Digital
Scottsdale, AZ · Bellevue, WA
Build, maintain, and secure CI/CD pipelines for staging and production environments using GitHub
Added 9 mins ago
Senior Mechanical Engineer
Fabri
Billerica, MA
As Principal Systems Engineer, you will own the design, development, and deployment of Fabri’s core manufacturing equipment. You will operate bidirectionally with process engineering:…
Added 9 mins ago
Principal Systems Engineer
Fabri
Boston, MA
As Principal Systems Engineer, you will own the design, development, and deployment of Fabri’s core manufacturing equipment. You will operate bidirectionally with process engineering:…
Added 13 mins ago
UI
Subsea Acoustics Engineer
Ulysses Inc.
San Francisco, CA
- $145,000 to $190,000 USD / year
Own acoustic product development elements end-to-end: architect system elements, work with a team to prototype quickly, validate performance, and drive designs into production
Added 13 mins ago
UI
Software Engineer
Ulysses Inc.
San Francisco, CA
- $180,000 to $260,000 USD / year
As a Software Engineer at Ulysses, you will own core aspects of the software platform that powers our fleet of autonomous underwater robots - the systems that make them reliable,…
Added 13 mins ago
UI
PNT Software Engineer
Ulysses Inc.
San Francisco, CA
- $180,000 to $260,000 USD / year
…vessel mothership; and Kraken, our automated launch-and-recovery system that closes the loop between surface and subsea with zero human…
Added 13 mins ago
UI
Mechanical Engineer
Ulysses Inc.
San Francisco, CA
- $130,000 to $180,000 USD / year
…vessel mothership; and Kraken, our automated launch-and-recovery system that closes the loop between surface and subsea with zero human…
Added 13 mins ago
UI
Manufacturing Design Engineer
Ulysses Inc.
San Francisco, CA
- $130,000 to $180,000 USD / year
…vessel mothership; and Kraken, our automated launch-and-recovery system that closes the loop between surface and subsea with zero human…
Added 13 mins ago
UI
Machinist
Ulysses Inc.
San Francisco, CA
- $85,000 to $120,000 USD / year
…bracket the engineering team needs by Friday, the next it's a production run of pressure vessels going to the bottom of the…
Added 13 mins ago
UI
Embedded Systems Engineer
Ulysses Inc.
San Francisco, CA
- $140,000 to $180,000 USD / year
We're looking for an Embedded Systems Engineer to own the firmware, electronics integration, and low-level hardware that make our underwater robotic systems work. You'll write the embedded…
Added 13 mins ago
UI
Electronics Engineer
Ulysses Inc.
San Francisco, CA
- $135,000 to $180,000 USD / year
We’re hiring an Electrical Engineer to join our already exceptional EE team to play a critical part in designing, prototyping, and bringing to production the embedded electronics that power…
Added 13 mins ago
GL
Prompt Engineer (Founding Team)
Gradientflo Labs
San Francisco, CA
- $24,000 to $32,000 USD / year
…will design those “thought patterns.” As the founding Prompt Engineer, you’ll build a prompt library and evaluation system that ensures Vibecoderz produces consistent, safe, and…
Added 16 mins ago
Senior Software Engineer, Custody
Prospex CRM
United States
You are a senior backend engineer with a custody and key-management background. You will be a foundational engineer on the company's custody platform, reporting to the Custody Platform Lead.
Added 16 mins ago
Head of Engineering - Custody
Prospex CRM
United States
7 to 12 years total software engineering, with 4-plus years on a custody platform or key management system at a regulated entity: a custody firm, a regulated digital-asset bank, or a TradFi…
Added 16 mins ago
Head of Engineering
Prospex CRM
United States
7 to 12 years total software engineering, with 4-plus years on a custody platform or key management system at a regulated entity: a custody firm, a regulated digital-asset bank, or a TradFi…
Added 28 mins ago
Principal Software Engineer, Onsite
RTX
United States
Collins Aerospace is seeking a qualified Principal Software Engineer to support the Joint Precision Approach and Landing System (JPALS) program.
Added 30 mins ago
Machine Shop Supervisor
Smiths Group
Pasadena, TX
Partner with Production Control, Engineering, and Manufacturing Engineering to optimize production schedules, implement engineering changes, improve manufacturing processes, and maintain…
Added 33 mins ago
Sr. Electrical and Electronic Design Engineer - Future Forward
Intuitive
Sunnyvale, CA
The Future Forward group within Intuitive Surgical is searching for a Sr. Electrical and Electronic Design Engineer to architect, design, and bring up the electronic hardware behind…
Added 50 mins ago
TM
Manufacturing Quality Engineer Bilingual (English/Spanish)
Top Metal Solutions, LLC
Adkins, TX
- $65,000 to $70,000 USD / year
Top Metal Solutions is seeking a hands-on, results-driven Manufacturing & Quality Engineer to develop, improve, and support manufacturing processes within our metal fabrication operation.
Added 50 mins ago
Missile Flight Test Engineer
Avion Solutions
Huntsville, AL
Avion Solutions Inc., a 100% employee-owned company, is seeking candidates for a Missile Flight Test Engineer to support the US Army Space and Missile Defense Command. This position is…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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