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Electrical Systems and Controls Engineer - Remington
Lonoke, AR
The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands B&P, CCI, Federal Premium, Fiocchi, HEVI, Remington…
Added just now
Process Engineer - Federal Ammunition
Anoka, MN
The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands B&P, CCI, Federal Premium, Fiocchi, HEVI, Remington…
Added just now
System Protection & Integration Engineer
Avista 1
Spokane, WA
Join Avista as a Protection & Integration Engineer and help strengthen the systems that keep our electric grid safe, reliable, and connected. You’ll design protection and substation…
Added 2 mins ago
Cyber Security Identity Engineer
FirstEnergy
Akron, OH
We’re looking for a technically skilled Cyber Security Systems Administrator to support, administer, engineer, and improve FirstEnergy’s Identity and Access Management (IAM) technologies.…
Added 2 mins ago
Office Engineer
Arcadis
New York, NY · Paramus, NJ · NY
Arcadis is seeking a motivated Office Engineer to support the Gateway Hudson Tunnel Project (HTP), one of the most significant infrastructure initiatives in the United States. Serving as…
Added 9 mins ago
C4PS-2510 Cybersecurity Engineer - Tactical Communications Systems - DEC 2026
C4 Planning Solutions, LLC
Camp Pendleton North, CA
Position Title: Cybersecurity Engineer - Tactical Communications Systems
Added 10 mins ago
Yard and Dock Coordinator, 2nd Shift
GXO Logistics
Claude, TX
Experience working in a warehouse, distribution, dock, yard, or transportation-related environment
Added 12 mins ago
Senior Quality Engineer
Dana Incorporated
Humboldt, TN
…through a network of nearly 100 engineering, manufacturing, and distribution…
Added 13 mins ago
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Distribution Engineer III (Remote)
Actalent
Tulsa, OK
- $35 to $50 USD / hour
The position falls within the Distribution Department of the organization. They will design and review overhead and underground distribution lines from 4 kV to 69 kV. They will engineer and…
Added 13 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Tulsa, OK
- $97,000 to $143,000 USD / year
Bachelor’s degree in Engineering from an accredited institution with a minimum 7 years of power distribution controls experience OR Master's degree in Engineering with at least 5 years of…
Added 13 mins ago
Field Service Engineer - AV, USA
Evertz Microsystems Limited
Oklahoma City, OK
…and while on-site at our customers’ production studios and distribution…
Added 13 mins ago
Fire Protection Engineer
Leidos
Oklahoma City, OK
Leidos is seeking a Fire Protection Engineer (with expertise in Fire Life Safety) to join the National Airspace System Integration Support Contract (NISC) team.
Added 13 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Oklahoma City, OK
Ford Motor Company is growing our manufacturing expertise in electronics and electrical distribution systems (EDS). Our supplier business partners, are a very important part of this growth.…
Added 14 mins ago
Senior Water/Wastewater Engineer (Engineer IV)
Learn more about us
Raleigh, NC
Ardurra is seeking an experienced Senior Water/Wastewater Engineer to join our team in Raleigh, NC.
Added 15 mins ago
Materials and Process (M&P) Engineer
Applied Technology Solutions
Huntsville, AL
Applied Technology Solutions, Inc. (ATS) is seeking a Materials and Processes (M&P) Engineer to provide materials expertise for programs spanning research and development (R&D),…
Added 15 mins ago
Modeling and Simulation (M&S) Engineer
Applied Technology Solutions
Huntsville, AL
Applied Technology Solutions, Inc. (ATS) is seeking a Modeling and Simulation (M&S) Engineer to provide analysis support for scientific and engineering programs, ranging from technology…
Added 15 mins ago
Mechanical Engineer - Design
Applied Technology Solutions
Huntsville, AL
Applied Technology Solutions, Inc. (ATS) is seeking a Mechanical Engineer to support the complete system design lifecycle, from requirements definition through manufacturing and…
Added 17 mins ago
Water/Wastewater Engineer
Kimley-Horn
Fort Myers, FL
Kimley-Horn's Fort Myers, Florida (FL) office is seeking a Civil Engineer with 4+ years of experience to join their Water/Wastewater and Utilities team! This is not a remote position.
Added 19 mins ago
Transmission and Distribution Engineering Consultant 2 - Grid
Sargent & Lundy
Charlotte, NC
You will work on challenging assignments from individual projects, large projects, major programs, to large scale engineering only, Engineer Procure and EPC projects.
Added 25 mins ago
IG
Electrical Engineer
Insight Global
De Soto, KS
- From $85 USD / hour
Expertise in complex electrical systems: HV substation, electrical distribution system, MV switchgear, UPS, high reliable systems
Added 26 mins ago
VM
Automation Engineering Intern | Summer 2027
Van Meter Inc.
Cottage Grove, MN
- $18 USD / hour
…customer-site activities under the direction of an assigned engineer and in accordance with company, customer, and site-specific safety…
Added 26 mins ago
SO
Electrician Master Record
State of Minnesota
Owatonna, MN
- $36.29 to $42.14 USD / hour
…switch gear, transformers, transmission lines for low voltage distribution, secondary sub-panels, alarm and signal circuits, electrical power control systems, elevators and standby…
Added 29 mins ago
Process Engineer - Federal Ammunition
Anoka, MN
The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands B&P, CCI, Federal Premium, Fiocchi, HEVI, Remington…
Added 41 mins ago
SD
Mechanical Engineer
SST Direct
phoenix, AZ
- $120,000 to $140,000 USD / year
Superior Skilled Trades is hiring for a direct hire Mechanical Engineer opportunity in Phoenix AZ with an established engineering and construction organization. This position is ideal for…
Added 41 mins ago
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Applied AI Analyst
Ascentek | Lube-Tech
Golden Valley, MN
- $115,000 to $130,000 USD / year
Partner with the Data Engineer and the IT Platforms Architect so solutions and agents use well-modeled, governed Fabric data

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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